I began my career in the automotive industry in 2021 and joined Subaru of Gwinnett in August 2023. Originally from Burlington, North Carolina, I’ve always loved connecting with people — a passion that began when I traveled the country with True Majority, a grassroots organization founded by Ben Cohen of Ben & Jerry’s. I’m grateful for my wonderful spouse, our two grown children, and our lovable bulldog who keeps life entertaining. My favorite part of Subaru of Gwinnett is the people — the sense of family, teamwork, and genuine care that make this place truly special.
Read more170 Reviews
Write a ReviewDealership Experience
4 yrs, 6 mos
Industry Experience
22 yrs, 9 mos
Languages Spoken
English
170 Reviews of Susan Brown
December 02, 2024
Excellent professionals , empathy, knowledge, open , quick responses, friendly. These is our third car from Mathew. Will comeback soon … quick responses, friendly. These is our third car from Mathew. Will comeback soon … More
Other Employees Tagged: Lance Willhite, Matthew Buckles
November 30, 2024
Great customer service and everyone was very nice knowledgeable and Helpful. I would recommend them to all my family members and friends. knowledgeable and Helpful. I would recommend them to all my family members and friends. More
Other Employees Tagged: Jennifer Kessler, Lance Willhite, Gary Sikes, Adam Anderson, Jody Vaughn, Kody Traylor, Emma Urquia, Tim WIllis , Ana Morales, Damir Osmanbasic
November 19, 2024
This dealership was very friendly and considerate on my purchase of the car. I would definitely recommend this place in the future purchase of the car. I would definitely recommend this place in the future More
Other Employees Tagged: Lance Willhite , Lawrence (5 stars for him)
November 13, 2024
The service department manager needs work customers service and follow up with customers and contact with customer. service and follow up with customers and contact with customer. More
Other Employees Tagged: Brandon Sellier
November 11, 2024
I was miss lead about the repair of body damage to the car. The repair was not done correctly and the damage is still visible and could potentially get worse. car. The repair was not done correctly and the damage is still visible and could potentially get worse. More
Other Employees Tagged: David Gonsalvez
October 28, 2024
Good car buying experience. Your salesman, Lawrence Le, was very pleasant to deal with, as was Susan Brown. I give them both five stars. Your salesman, Lawrence Le, was very pleasant to deal with, as was Susan Brown. I give them both five stars. More
Other Employees Tagged: Lawrence Le
October 24, 2024
I like the nice environment and friendly staff. They were also helpful for my questions. They were also helpful for my questions. More
Other Employees Tagged: Jody Vaughn, Kody Traylor

