Dealer Reviews
Cars for Sale
Dealer Log In
Rick Cobb
14 Reviews
I’m originally from South Charleston, West Virginia, and moved to Columbus, Georgia, in 1985 on a tennis scholarship at Columbus College, where I graduated in 1989. After years as a USPTA-certified tennis professional, I found my passion in the automotive industry in 2005. With over 20 years of experience, I take pride in providing a transparent and personalized car-buying experience for every customer. I’m blessed with a wonderful wife, two amazing sons, and our dog, Sir Paul McCartney. Outside of work, I enjoy staying active and spending time with my family. Whether it’s your first car or an upgrade, I’m here to make your experience smooth, enjoyable, and memorable.
Read more14 Reviews
Write a ReviewDealership Experience
1 yr, 11 mos
Industry Experience
21 yrs
Specialties & Trainings
New and Preowned Specialist
14 Reviews of Rick Cobb
July 30, 2026
Very pleased with our Forester and the service provided by sales and Love Encore. Keep it up! by sales and Love Encore. Keep it up! More
by MURPHYBED33
Verified CustomerOther Employees Tagged: Julie Adams
July 25, 2026
The used car sales team was very professional and kept in touch with cars I would be interested in. Rick Cobb is very good. touch with cars I would be interested in. Rick Cobb is very good. More
by SAHOP20
Other Employees Tagged: Tim WIllis
June 03, 2026
In response to review written by dealer on "May 27, 2026 - Subaru of Gwinnett responded" When I left my check, I specifically mentioned car won't be bought same day and will be purchase on 5/23. If the - Subaru of Gwinnett responded" When I left my check, I specifically mentioned car won't be bought same day and will be purchase on 5/23. If there is no hold policy why the payment check was taken on 5/21 when the car was in the garage. Sales rep should have said we do not have policy to hold the FULL PAYMENT CHECK. If the intention was only to sell Acura, why allow to test drive another vehicle. Dealership had enough time to fix the vehicle and once fixed SOMEONE SHOULD HAVE INSPECTED the repair which certainly did not happen by 5/23 when we arrived to purchase the vehicle. The issue was pointed out before the we drive the vehicle. So calling my review dishonest and border line slander is pathetic. What is slander is the way you (Rich Little) approached to us to speak with a threatening attitude. On top of that mentioning there was as Bill of Sale calling signed is at least dishonest if not fraud. Also fraud committed by the dealership is processing of the unreturned check with no proof of sale. This act is fraudulent to say the least. Bottom line, 0n 5/23 there was no document that was signed whatso ever. Only document that was signed was on 5/21 which was "Proposal Prepared For". This was conveyed to Rick Cobb on 5/23 after he reached back to us for possible workout and his reply was he was passing me the message. More
by Bhavesh
Other Employees Tagged: Rich Little
May 27, 2026
I Bhavesh Patel writing to formally bring to your attention a deeply disturbing experience my sister and I had at your dealership on Saturday, May 23. I want to ensure you are aware of the unethical attention a deeply disturbing experience my sister and I had at your dealership on Saturday, May 23. I want to ensure you are aware of the unethical and unprofessional conduct displayed by your Director of Sales, Rick Little. On May 16, my sister, Darshali Patel, and I visited the dealership to view a 2018 Acura RDX. Though the car had visible damage, sales associate Rick Cobb assured us it would be fixed. On May 21, I dropped off a check for $27,783.55 to hold the vehicle until Saturday which Rick Cobb agreed to, as my sister is a Registered Nurse and could not visit during the week. When we arrived on Saturday, we found the Acura had not been repaired properly, with a significant gap between the headlight and the bumper. We also test drove a 2025 Certified Subaru Outback and expressed our desire to purchase the Subaru instead, as it is a higher-valued vehicle and mentioned to us that he will have to get agreement from the sales director to sell us a subaru. When Rick Little intervened, he approached us with a threatening attitude. He pointed his finger at us and shouted that because of us, he had "lost four clients" for the Acura. He stated he would not sell us any other vehicle, and threatened that if we didn't buy the Acura, he would "purposefully bounce the check and prosecute us in court. I found this behavior appalling. The aggression and lack of respect we experienced felt discriminatory and reminiscent of racist experiences I have encountered in the past. It is entirely unacceptable for a Director of Sales to treat prospective buyers with such hostility. Furthermore, we left the dealership without our check being returned to us, despite never signing a contractual agreement to purchase the Acura. I did mention this incident to Lance Willhite immediately after leaving, but I wanted to reach out to you directly to ensure this behavior is documented. I have no intention of purchasing a vehicle from your dealership in the future, nor will I recommend your business to others. I am attaching photos of the unrepaired damage on the Acura for your records and expect the dealership to do the right thing. More
by Bhavesh
Other Employees Tagged: Rich Little
May 16, 2026
Excellent experience overall. Staff was well qualified and listened our wishes. I would definitely recommend the dealership and the products to my friends & relatives. Staff was well qualified and listened our wishes. I would definitely recommend the dealership and the products to my friends & relatives. More
by MSALEEM4174
Other Employees Tagged: Lance Willhite, Adam Anderson, Jody Vaughn, Matthew Buckles, Julie Adams, David Gosalvez, Jason Ferguson, Caroline Bowen
May 13, 2026
Rick Cobb was fantastic. Made the car buying experience smooth. I would recommend anyone to ask for Rick Cobb. Made the car buying experience smooth. I would recommend anyone to ask for Rick Cobb. More
by MRDKWRIGHT
Other Employees Tagged: Susan Brown
September 20, 2025
Worth the 12 hr round trip for a CPO Subaru. Rick & Tim were great to work with - definite integrity in sales. Rick & Tim were great to work with - definite integrity in sales. More
by RCNORMAN03
Other Employees Tagged: Tim WIllis
August 04, 2025
Everyone in the dealership was courteous and professional. They made the car buying process seamless professional. They made the car buying process seamless More
by MDEHECK
Other Employees Tagged: Lance Willhite
July 03, 2025
This was a long distance lease agreement. I was looking for a particular Forester trim and color on various Subaru websites in the South and found the one I wanted in transit to Subaru of Gw I was looking for a particular Forester trim and color on various Subaru websites in the South and found the one I wanted in transit to Subaru of Gwinnett. I linked up with Rick Cobb who made the procurement a breeze with quick responses to questions and accelerating the paperwork process. Even from 250 miles away, the process was first class in every respect. More
by ALP2
Dealership Inventory (293 Vehicles)
