Susan Coolen
Susan Coolen at Annapolis Subaru

Susan Coolen | Page 12

Subaru Certified Leasing & Sales Consultant

Annapolis Subaru

149 Old Solomon's Island Rd
Annapolis, MD 21401

Contact Me
5.0
398 Reviews

Susan joined the leasing and sales team at Annapolis Subaru in October 2017. With a kind sales approach, Susan puts her customer's needs first, making car buying a fun, relaxing experience. When not at work, Susan enjoys spending time with her family and friends, both two legged and four legged.

Dealership Experience

8 yrs, 11 mos

Industry Experience

8 yrs, 11 mos

Languages Spoken

English English

5.0

398 Reviews

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398 Reviews of Susan Coolen

November 17, 2024

Dealership Rating
Employee Rating

Professional and Knowledgeable! I feel as if they cared about me as a consumer and were honest about the car I was buying. I never felt pressured, only helped by the salesperson. I More

by swetz
Sales Price Transparency
Trade-in Experience
Recommend Dealer
Yes

November 13, 2024

Dealership Rating
Employee Rating

Susan was welcoming and very responsive throughout the entire car buying experience. While at the dealership, service was prompt and it was evident the entire team worked together to ensure my time wasn't More

by hopkins3069
Sales Price Transparency
Trade-in Experience
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Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Marissa Leach

November 08, 2024

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Employee Rating

Easy to deal with. Very informative and no pressure. A pleasant experience overall. The whole process was comfortable. More

by gjohan
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

November 05, 2024

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Employee Rating

Was very personable. She was able to explain in simple terms and makes it easy for women to understand product. Woman to Woman. More

by sdayton
Sales Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Marissa Leach

November 04, 2024

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Employee Rating

Susan was very knowledgeable and helpful. Anything I needed help with, she was available to help. More

by lindabrownnixon
Sales Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Helen Appel

November 04, 2024

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We are repeat customers for more than one reason: Customer service, reliability, honesty, safety, and product satisfaction. From the first step, until the last, everything was made easy for us. More

by tooeaseshopping
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Marissa Leach , Andre Gayle

November 04, 2024

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Employee Rating

Efficient and helpful, made everything easy from availability to pricing to delivery. Our second car from here and likely not our last. More

by pdoug24
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Marissa Leach

October 28, 2024

Dealership Rating
Employee Rating

The staff was extremely knowledgeable and friendly. I feel that I was treated like a valued customer. I would buy from Annapolis Subaru again. More

by kksolem
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Marissa Leach , Andre Gayle

October 27, 2024

Dealership Rating
Employee Rating

Susan was patient, kind, and took the time to explain everything about my new vehicle. It was very important that I learned, and I felt very comfortable. She’s an excellent sales, person, and an asset to More

by rarebeauty.etsy
Recommend Dealer
Yes

Other Employees Tagged: Marissa Leach

October 25, 2024

Dealership Rating
Employee Rating

From start to finish, this was the best experience I've ever had with a new vehicle lease/purchase. I'm on bedrest and having a hard time physically and asked to be contacted only by email or text and requ More

by saintedna
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes

Other Employees Tagged: Andre Gayle

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