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Susan Coolen
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Susan Coolen | Page 13
Subaru Certified Leasing & Sales Consultant
Annapolis Subaru
149 Old Solomon's Island Rd
Annapolis, MD 21401
245 Reviews
Susan joined the leasing and sales team at Annapolis Subaru in October 2017. With a kind sales approach, Susan puts her customer's needs first, making car buying a fun, relaxing experience. When not at work, Susan enjoys spending time with her family and friends, both two legged and four legged.
Read moreDealership Experience
6 yrs, 7 mos
Industry Experience
6 yrs, 7 mos
Languages Spoken
English
245 Reviews
Write a Review
245 Reviews of Susan Coolen
April 01, 2021
Good car buying experience.. Susan was candid and efficient. Knowledgeable about the Subaru. Looking forward to getting to better aquaint myself with my car with Beth. efficient. Knowledgeable about the Subaru. Looking forward to getting to better aquaint myself with my car with Beth. More
by DPROSPER64
Verified CustomerOther Employees Tagged: Andre Gayle , Ottie Jones
Helpful 
March 31, 2021
Susan Coollen was a joy to work with. She was very knowledgeable about the Outback I purchased. She had a way of anticipating my concerns and quickly put me at ease. Anyone looking to purchase a new S knowledgeable about the Outback I purchased. She had a way of anticipating my concerns and quickly put me at ease. Anyone looking to purchase a new Subaru would do well to work through More
by sgkupka
March 24, 2021
Susan was helpful in every way. I got the car I wanted. Very helpful and explained everything. Still need to get my 50 dollar gift card for my test drive. Have not received that yet Very helpful and explained everything. Still need to get my 50 dollar gift card for my test drive. Have not received that yet More
by dthenurse
March 17, 2021
I have Thoroughly Enjoyed purchasing all 5 Vehicles from Annapolis Subaru for my wife and I. Ed has allways been there to work out the negotiations and Susan picked up right where he left off after his reti Annapolis Subaru for my wife and I. Ed has allways been there to work out the negotiations and Susan picked up right where he left off after his retirement.. Also have to give a Shout out to Joe in Finance,who is a Joy to work with.. Great group of folks selling Safe and Dependable Car's... The Service Department is there for you Also.. All I can Say is I feel very Safe in this Car.. Well worth Checking Out... Before you purchase any Car... More
by Mike P
Other Employees Tagged: Ed Rucker , Jason Janz, Joe Tyler
March 16, 2021
My husband and I have bought 6 cars from Annapolis Subaru. We just traded-in our two cars last week and are delighted to always work with Susan Coolen. We contact her directly when we're thinking abou Subaru. We just traded-in our two cars last week and are delighted to always work with Susan Coolen. We contact her directly when we're thinking about a new car because she is amazing at her job. Never pressures us but follows-up promptly and provides all the information we need. She's wonderful! More
by Biondi69!
Other Employees Tagged: Andre Gayle , Joe Tyler
March 01, 2021
Just awful! I sold you my car and you haven't paid my loan or given me a check. I should have sold it to carmax. Excuses are inconsistent and appear dishonest. loan or given me a check. I should have sold it to carmax. Excuses are inconsistent and appear dishonest. More
by GARYJOHNSAIL
Other Employees Tagged: Sonja Anderson, Ryan Crawford
February 28, 2021
The experience was great from the first time we came in. We were greeted right away and then Susan our salesperson took care of us throughout the process. First my wife just wanted to sit in a couple and ge We were greeted right away and then Susan our salesperson took care of us throughout the process. First my wife just wanted to sit in a couple and get her questions answered which Susan did. Next visit we drove different models. After e-mailing back and forth with Susan we came in and purchased one. The whole process was great Susan did a great job the manager did a great job and then Beth went over the car completely answering all my wife’s questions. Great job throughout thanks. More
by RDMOORERSR
Other Employees Tagged: Andre Gayle , Joe Tyler
February 28, 2021
Susan was the perfect sales person. No pressure and very knowledgeable. Bob was great on the business side. A pleasureeveryday! way! Thank you all very much. knowledgeable. Bob was great on the business side. A pleasureeveryday! way! Thank you all very much. More
by prost787
Other Employees Tagged: Marissa Leach , Bob
February 04, 2021
Thank you so much for helping me choose my new car. All staff was so friendly. It was a very stressful day for me and Susan was so understanding and so professional, very grateful for everything! staff was so friendly. It was a very stressful day for me and Susan was so understanding and so professional, very grateful for everything! More
by Alona
