

Susan Coolen | Page 13
Subaru Certified Leasing & Sales Consultant
Annapolis Subaru
149 Old Solomon's Island Rd
Annapolis, MD 21401
Susan joined the leasing and sales team at Annapolis Subaru in October 2017. With a kind sales approach, Susan puts her customer's needs first, making car buying a fun, relaxing experience. When not at work, Susan enjoys spending time with her family and friends, both two legged and four legged.
Read moreDealership Experience
7 yrs, 10 mos
Industry Experience
7 yrs, 10 mos
Languages Spoken
English
329 Reviews
Write a Review329 Reviews of Susan Coolen
March 20, 2023
Susan and Darrell were amazing to deal with. Great buying experience. I highly recommend this dealership. They worked with me in several different ways. Everyone was so nice and really seemed to Great buying experience. I highly recommend this dealership. They worked with me in several different ways. Everyone was so nice and really seemed to enjoy helping people. More
March 13, 2023
Great experience making an appointment for a test drive. I also thought negotiations were fair without a lot of games. Very happy with my purchase! I also thought negotiations were fair without a lot of games. Very happy with my purchase! More
Other Employees Tagged: Marissa Leach
March 07, 2023
Fantastic, simple, willing to work with me on all my quarrels, and put me in my dream car A++ quarrels, and put me in my dream car A++ More
Other Employees Tagged: Michelle Eichhorn, Andre Gayle, Marissa Leach
March 04, 2023
Susan is very welcoming; and assured me she would spend all the time I needed to shop, to describe and explain the vehicle, and to complete the process. She has been very informative, and helpful.I apprec all the time I needed to shop, to describe and explain the vehicle, and to complete the process. She has been very informative, and helpful.I appreciate all she’s doing to help me now to understand my new car, and enjoy it. More
January 27, 2023
Every aspect of my purchase of a 2023 Subaru CrossTrek 6MT was... Effortless. I ordered my XT, to my tastes in November. The projected delivery was 1/30/23 and I was able to pick up the vehicle 4 days ear 6MT was... Effortless. I ordered my XT, to my tastes in November. The projected delivery was 1/30/23 and I was able to pick up the vehicle 4 days early, from that date. Vehicle price was not marked up past MSRP and all pricing components were transparent and clarified. No pressure was placed on additional options or services, they were merely present and explained (an appreciated blessing). Paperwork and processing were expedient and I was on my way home, in my new car, faster than I anticipated. Everyone, I encountered during the process, was helpful knowledgeable and considerate. I hope Subaru keeps making awesome manual transmission cars, so I can get my next one here as well! More
Other Employees Tagged: Helen Appel
January 26, 2023
Very accommodating, understanding, and did everything possible to ensure we were satisfied with our purchase. possible to ensure we were satisfied with our purchase. More
Other Employees Tagged: Marissa Leach
January 16, 2023
Susan was very helpful in answering my questions and provided excellent customer service. It was a pleasure working with her. provided excellent customer service. It was a pleasure working with her. More
Other Employees Tagged: Marissa Leach