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Susan Coolen
Susan Coolen | Page 25
Subaru Certified Leasing & Sales Consultant
Annapolis Subaru
149 Old Solomon's Island Rd
Annapolis, MD 21401
398 Reviews
Susan joined the leasing and sales team at Annapolis Subaru in October 2017. With a kind sales approach, Susan puts her customer's needs first, making car buying a fun, relaxing experience. When not at work, Susan enjoys spending time with her family and friends, both two legged and four legged.
Read moreDealership Experience
9 yrs
Industry Experience
9 yrs
Languages Spoken
English
398 Reviews
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398 Reviews of Susan Coolen
Verified Customer
December 03, 2021
Susan worked with us over a period of a month to show us new and used options to make sure that we got the car we wanted. All the employees were courteous and pleasant to work with. new and used options to make sure that we got the car we wanted. All the employees were courteous and pleasant to work with. More
by Mark P.
Other Employees Tagged: Billy Sadtler
November 21, 2021
Professional, efficient and personable. These words describe the service we received from Susan Coolen and Bob Carroll. We’d definitely recommend this dealership to friends. describe the service we received from Susan Coolen and Bob Carroll. We’d definitely recommend this dealership to friends. More
by Davidandginger
Other Employees Tagged: Bob Carroll
November 20, 2021
Michele, Sue, and John provided excellent service! Our 1 owner used car was appropriately priced, well cared for, and had all service records. We highly recommend purchasing a used or new car from Annapolis owner used car was appropriately priced, well cared for, and had all service records. We highly recommend purchasing a used or new car from Annapolis Subaru! More
by ORAZIO.MARINELLI
Other Employees Tagged: Michele Petro , John (finance) 5 stars
November 13, 2021
Ottie, Susan and John were all a pleasure to work with. I help organizations get their act together, so I pay pretty close attention to how a business feels - Annapolis Subaru feels like family, top to botto help organizations get their act together, so I pay pretty close attention to how a business feels - Annapolis Subaru feels like family, top to bottom. Not the dysfunctional Thanksgiving kind of family, but the relaxed, glad-to-be-here kind. More
by macbogert
Other Employees Tagged: Ottie Jones, John Eckhardt
November 06, 2021
They very friendly and easy to work with. At no point did they get pushy. Would highly recommend. did they get pushy. Would highly recommend. More
by nbarr3
Other Employees Tagged: Marissa Leach
November 03, 2021
Susan Is a true ambassador for Annapolis Subaru. She is knowledgeable and looks you straight in the eye. She goes out of her way to meet your needs. It was a pleasure dealing with this lovely lady. knowledgeable and looks you straight in the eye. She goes out of her way to meet your needs. It was a pleasure dealing with this lovely lady. More
by jimwelday
October 17, 2021
We purchased a 2022 Subaru Outback.Everyone was We purchased a 2022 Subaru Outback. Everyone was thoroughly professional and extremely pleasant. I'd be happy to have any of them to the house for d We purchased a 2022 Subaru Outback. Everyone was thoroughly professional and extremely pleasant. I'd be happy to have any of them to the house for dinner. Susan Coolen did the sale. No pressure, Impeccable service. Billy Sadtler, the General Manager, worked with us on the price and trade-in. No pressure. Felt like a fair deal. Bob Carroll did finance, extended warranty, maintenance, etc. No pressure. Good service. More
by Doug Feiock
