Susan Coolen | Page 26
Subaru Certified Leasing & Sales Consultant
Annapolis Subaru
149 Old Solomon's Island Rd
Annapolis, MD 21401
Susan joined the leasing and sales team at Annapolis Subaru in October 2017. With a kind sales approach, Susan puts her customer's needs first, making car buying a fun, relaxing experience. When not at work, Susan enjoys spending time with her family and friends, both two legged and four legged.
Read moreDealership Experience
9 yrs
Industry Experience
9 yrs
Languages Spoken
English
398 Reviews
Write a Review398 Reviews of Susan Coolen
October 08, 2021
This was my first experience with this dealership. The sales woman was confident, friendly, and very matter- of-fact. She answered my questions carefully and allowed me plenty of time to make my car deci sales woman was confident, friendly, and very matter- of-fact. She answered my questions carefully and allowed me plenty of time to make my car decision. Never did I feel like she was trying to trick me somehow. I recommend this dealership highly More
Other Employees Tagged: Frank Ferrogine, Billy Sadtler, Marissa Leach , Jason Janz, Joe Tyler, Jackie Whetzler
October 06, 2021
I looked for a new Subaru in N. Carolina and here in Annapolis. Not only did I find the right car at Annapolis Subaru, but the friendly service was perfect! Annapolis. Not only did I find the right car at Annapolis Subaru, but the friendly service was perfect! More
Other Employees Tagged: Bob in finance- 5 stars
September 29, 2021
Very good at customer service. Easy to work with! Susan was attentive and I had no issues. was attentive and I had no issues. More
Other Employees Tagged: Billy Sadtler
September 18, 2021
Annapolis Subaru was wonderful to work with! Our salesperson Carley Carr spent so much time on the phone with us and was so helpful. Bob Carroll was great, explaining all our options with no pressur salesperson Carley Carr spent so much time on the phone with us and was so helpful. Bob Carroll was great, explaining all our options with no pressure. Susan Coolen was the best! Didn’t let me leave the lot until I was totally comfortable in the car! We will definitely recommend Annapolis Subaru to anyone who’s looking for a new car! More
Other Employees Tagged: Carley Carr, Bob Carroll
August 29, 2021
This is our second time working with Susan, the whole transaction was smooth and customer service was great. It was great knowing we bought our vehicles from an honest and friendly dealership. transaction was smooth and customer service was great. It was great knowing we bought our vehicles from an honest and friendly dealership. More
August 27, 2021
Purchased a used vehicle for my daughter. They were very friendly and professional. Great experience from my initial contact, internet inquiry, test drive, to closing. Great Job! friendly and professional. Great experience from my initial contact, internet inquiry, test drive, to closing. Great Job! More
Other Employees Tagged: Carley Carr
August 19, 2021
The entire experience in buying my car at Subaru of Annapolis was pleasant. Susan Coolen was my sales representative and was knowledgeable and very pleasant. There was absolutely no pressure but an u Annapolis was pleasant. Susan Coolen was my sales representative and was knowledgeable and very pleasant. There was absolutely no pressure but an understanding of my needs and how to meet them. She made the whole experience enjoyable and easy to get through. Bob was very helpful with the financial matters. The entire staff were top notch. More
August 13, 2021
Annapolis Subaru is consistently the ABSOLUTE BEST car dealership I have ever dealt with! They are fantastic. Customer service is without peer. They are supremely respectful of their customers and potenti dealership I have ever dealt with! They are fantastic. Customer service is without peer. They are supremely respectful of their customers and potential customers’ time and wishes. They listen and do everything they can to make you a satisfied and happy customer. We are now Subaru owners for life because of the high quality and value of the product - but also because of the wonderfully joyful nature of the experience at Annapolis Subaru. More
Other Employees Tagged: Billy Sadtler

