Susan Coolen
Susan Coolen at Annapolis Subaru
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Susan Coolen | Page 3

Subaru Certified Leasing & Sales Consultant

Annapolis Subaru

149 Old Solomon's Island Rd
Annapolis, MD 21401

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5.0
245 Reviews

Susan joined the leasing and sales team at Annapolis Subaru in October 2017. With a kind sales approach, Susan puts her customer's needs first, making car buying a fun, relaxing experience. When not at work, Susan enjoys spending time with her family and friends, both two legged and four legged.

Dealership Experience

6 yrs, 8 mos

Industry Experience

6 yrs, 8 mos

Languages Spoken

English English

5.0

245 Reviews

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245 Reviews of Susan Coolen

October 07, 2023

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Excellence customer service and very knowledgeable about the vehicle. Answered all my questions and the transaction was quick. The place was clean and the all the staff were nice. I highly recommend this bu More

by lauer4767
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Recommend Dealer
Yes

Other Employees Tagged: Ed Rucker, Michele Petro, Helen Appel, Emily Chambers, Daryl Fischer, Christina Newcomer , Charles "Chuck" Celeste, Sophie Engle, Kayla Gent

September 18, 2023

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They were quick to respond to my inquiry online. Sales person was waiting for me when I got there and was very friendly and personable. They processed the paperwork in a reasonable time. More

by camikan1
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Recommend Dealer
Yes

Other Employees Tagged: Marissa Leach

September 18, 2023

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Andre was so great in showing me a new Crosstrek. Susan was great showing me around the car and introducing me to all of the sales people and telling me how to drive the car with so many bells and wh More

by Virginia Klocko
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Recommend Dealer
Yes

Other Employees Tagged: Bob Carroll , Kayla Gent, Andre was great!! I had talked to him years ago and kept his card just in case we needed his services. He was great helping us order our new Crosstrek.

August 25, 2023

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We had a very smooth experience this time - this was our 2nd Subaru! Susan Coolen was wonderful! She was patient, kind, and answered all of our questions. She helped us find a vehicle that worked for us and More

by christinendeb
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Recommend Dealer
Yes

Other Employees Tagged: Bob Carroll

August 21, 2023

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The experience with Susan and Subaru was phenomenal. She was very accommodating and patient as we asked questions/requests. I have never had a more enjoyable time in purchasing a vehicle. More

by broke.dontask
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Recommend Dealer
Yes

Other Employees Tagged: Marissa Leach

August 10, 2023

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Susan was incredibly helpful, efficient and a pleasure to work with. A great representative for Subaru! More

by dianalriddle48
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Recommend Dealer
Yes

Other Employees Tagged: Marissa Leach

August 07, 2023

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Susan is great, the whole process was so easy! Thanks for making it a pleasure. More

by kzegowitz
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Recommend Dealer
Yes

Other Employees Tagged: Bob Carroll

July 31, 2023

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This was the easiest car buying experience EVER. I didn’t feel pressured to purchase ANYTHING. I got exactly what I wanted nothing more and nothing less. Daryl is an amazing leader and manager and More

by S.Arnold
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Recommend Dealer
Yes

Other Employees Tagged: Marissa Leach, Emily Chambers, Daryl Fischer , Carley Carr

July 06, 2023

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She made the car buying process so easy and fun. I will definitely recommend my friends to her. More

by tammy.m.moreland
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Recommend Dealer
Yes

Other Employees Tagged: Bob Carroll , Kayla Gent

July 06, 2023

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Such a breath of fresh air. No xx. Start to finish. The whole team was up front and I truly appreciate it. More

by mk642244
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Recommend Dealer
Yes

Other Employees Tagged: Andre Gayle, Helen Appel