Susan Coolen | Page 3

This was my second time purchasing from Annapolis Subaru. And again, Susan and Marissa were great to work with. I knew exactly what I wanted - first contact they didn’t have it, but then I checked the next d And again, Susan and Marissa were great to work with. I knew exactly what I wanted - first contact they didn’t have it, but then I checked the next day online and it looked like they might. I emailed and they got back to me immediately, and we arranged for me to see it the next day. Picked it up a couple of days later. I prefer dealing with Annapolis Subaru to any nearer dealers in the immediate DC areas - they are friendlier, more honest, and have better prices. It couldn’t have been a better experience. More

by naomis2129 Verified Customer Verified Customer

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Organized, considerate, friendly and helpful. Buying a car can be an odious experience. You guys/gals made it bearable. Buying a car can be an odious experience. You guys/gals made it bearable. More

by rjdeuin Verified Customer Verified Customer

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I had a very nice experience at Annapolis Subaru. They were very thoughtful and answered all my questions and concerns. They were very thoughtful and answered all my questions and concerns. More

by Adrienne Verified Customer Verified Customer

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Everyone is very helpful and friendly. Susan and Marissa are absolutely wonderful. I could sit and talk with them all day. Susan and Marissa are absolutely wonderful. I could sit and talk with them all day. More

by amaphillips Verified Customer Verified Customer

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Overall I had a great car buying experience. The sales associate was knowledgeable about the products and the sales staff facilitated my purchase quickly and efficiently. The sales associate was knowledgeable about the products and the sales staff facilitated my purchase quickly and efficiently. More

by jgsirigos Verified Customer Verified Customer

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Extremely helpful staff, but it would have been nice if my to be informed that the car was involved in a accident. It's my fault that I didn't look over the car fax before purchasing the vehicle. my to be informed that the car was involved in a accident. It's my fault that I didn't look over the car fax before purchasing the vehicle. More

by dagreek68 Verified Customer Verified Customer

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It was an overall great experience, closing out was easy, and hassle free. thanks so much! not pushy and accommodating. and hassle free. thanks so much! not pushy and accommodating. More

by anthony Verified Customer Verified Customer

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I had such a great experience purchasing my new 2025 Forester! Facility was clean and staff was so helpful. Susan made the process fun and smooth! Forester! Facility was clean and staff was so helpful. Susan made the process fun and smooth! More

by joymholler Verified Customer Verified Customer

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I recently purchased my fourth Subaru from Annapolis Subaru, and once again, I had a fantastic experience! The sales team was incredibly helpful and friendly, making the entire process smooth and effici Subaru, and once again, I had a fantastic experience! The sales team was incredibly helpful and friendly, making the entire process smooth and efficient. They answered all my questions and worked hard to find the perfect car for me. The finance team was equally impressive, guiding me through the financing options with transparency and ease. I was in and out quickly, which I greatly appreciate! I highly recommend Annapolis Subaru to anyone looking for a great car-buying experience. I’ll definitely be back for my next Subaru! More

by TEKNIK871 Verified Customer Verified Customer

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My husband andI had made a list of auto brands to test drive. It had been 14 years since we'd bought a new and did not enjoy the process. Subaru was at the top of our list because of friends and Consumer drive. It had been 14 years since we'd bought a new and did not enjoy the process. Subaru was at the top of our list because of friends and Consumer Reports praised the car. We meant only to test drive but the staff was friendly, kind and completely accommodating that we tried outtwo autos. We were impress by the engineering and comfort of the Subaru Cross Trek and purchased it on the spot! What a delightful group of persons at the Annapolis Subaru dealership. More

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