Susan Coolen
Susan Coolen at Annapolis Subaru

Susan Coolen | Page 3

Subaru Certified Leasing & Sales Consultant

Annapolis Subaru

149 Old Solomon's Island Rd
Annapolis, MD 21401

Contact Me
5.0
398 Reviews

Susan joined the leasing and sales team at Annapolis Subaru in October 2017. With a kind sales approach, Susan puts her customer's needs first, making car buying a fun, relaxing experience. When not at work, Susan enjoys spending time with her family and friends, both two legged and four legged.

Dealership Experience

8 yrs, 11 mos

Industry Experience

8 yrs, 11 mos

Languages Spoken

English English

5.0

398 Reviews

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398 Reviews of Susan Coolen

February 17, 2026

Dealership Rating
Employee Rating

Susan is the best! She made things as easy as could be. I knew what I was looking for and she facilitated perfectly. More

by mgbaldwin79
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Recommend Dealer
Yes

February 01, 2026

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Susan and the manager worked with me to make it possible to buy a terrific Forrester hybrid at 0% interest! Thanks so much. More

by j.awood33
Sales Price Transparency
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Recommend Dealer
Yes

January 23, 2026

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Annapolis has done wonderful for our family for years and 4 different vehicles. Susan was spectacular at finding just the right car for me and presenting all the financial options. Good work! More

by overbylees
Sales Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Marissa Leach

January 13, 2026

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Staff is very knowledgeable, Michelle located the exact vehicle I was interested in purchasing. Thank you very much. Gary Houser More

by ghouser55
Sales Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Michele Petro

January 07, 2026

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Everyone I came in contact with was friendly, Informative and efficient. Above and beyond my expectations. Special thanks to Susan and Marisa for their kindness, assistance and overall experience. Best More

by lesaeser
Sales Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Marissa Leach , Receptionist was very welcoming.

January 01, 2026

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Customer service was excellent! Susan did a wonderful job and really explained everything perfect for us. More

by apsantos6464@gmail.com
Sales Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Billy Sadtler

December 27, 2025

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A Pleasure to visit. Excellent, very friendly and welcoming staff. Very easy to work with. More

by joejanis29
Sales Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Marissa Leach

December 27, 2025

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Employee Rating

Easy purchase, we got a good deal. Susan was excellent to work with along with Tom and William. Highly recommended More

by tesmith719
Sales Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: William Hoyt , Tom Stancavage

December 23, 2025

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Employee Rating

Our salesman, Clif, was great. Beatrice dealt with in many years of buying new vehicles. Not pushy at all. Spent hours going over the vehicle with us after the sale to make sure we More

by ctsinne
Sales Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Marissa Leach, Clif Wiggins

December 22, 2025

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Employee Rating

This was my second time purchasing from Annapolis Subaru. And again, Susan and Marissa were great to work with. I knew exactly what I wanted - first contact they didn’t have it, but then I checked the next d More

by naomis2129
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Marissa Leach

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