Susan Coolen | Page 3
Subaru Certified Leasing & Sales Consultant
Annapolis Subaru
149 Old Solomon's Island Rd
Annapolis, MD 21401
Susan joined the leasing and sales team at Annapolis Subaru in October 2017. With a kind sales approach, Susan puts her customer's needs first, making car buying a fun, relaxing experience. When not at work, Susan enjoys spending time with her family and friends, both two legged and four legged.
Read moreDealership Experience
6 yrs, 8 mos
Industry Experience
6 yrs, 8 mos
Languages Spoken
English
245 Reviews
Write a Review245 Reviews of Susan Coolen
October 07, 2023
Excellence customer service and very knowledgeable about the vehicle. Answered all my questions and the transaction was quick. The place was clean and the all the staff were nice. I highly recommend this bu the vehicle. Answered all my questions and the transaction was quick. The place was clean and the all the staff were nice. I highly recommend this business. More
Other Employees Tagged: Ed Rucker, Michele Petro, Helen Appel, Emily Chambers, Daryl Fischer, Christina Newcomer , Charles "Chuck" Celeste, Sophie Engle, Kayla Gent
September 18, 2023
They were quick to respond to my inquiry online. Sales person was waiting for me when I got there and was very friendly and personable. They processed the paperwork in a reasonable time. Sales person was waiting for me when I got there and was very friendly and personable. They processed the paperwork in a reasonable time. More
Other Employees Tagged: Marissa Leach
September 18, 2023
Andre was so great in showing me a new Crosstrek. Susan was great showing me around the car and introducing me to all of the sales people and telling me how to drive the car with so many bells and wh Susan was great showing me around the car and introducing me to all of the sales people and telling me how to drive the car with so many bells and whistles. Kayla was just great helping with the technology, which has been a challenge. We may be visiting her again. More
Other Employees Tagged: Bob Carroll , Kayla Gent, Andre was great!! I had talked to him years ago and kept his card just in case we needed his services. He was great helping us order our new Crosstrek.
August 25, 2023
We had a very smooth experience this time - this was our 2nd Subaru! Susan Coolen was wonderful! She was patient, kind, and answered all of our questions. She helped us find a vehicle that worked for us and 2nd Subaru! Susan Coolen was wonderful! She was patient, kind, and answered all of our questions. She helped us find a vehicle that worked for us and we are so happy we had the opportunity to work with her. We are for sure a Subaru family now. We'll be back! More
Other Employees Tagged: Bob Carroll
August 21, 2023
The experience with Susan and Subaru was phenomenal. She was very accommodating and patient as we asked questions/requests. I have never had a more enjoyable time in purchasing a vehicle. She was very accommodating and patient as we asked questions/requests. I have never had a more enjoyable time in purchasing a vehicle. More
Other Employees Tagged: Marissa Leach
August 10, 2023
Susan was incredibly helpful, efficient and a pleasure to work with. A great representative for Subaru! work with. A great representative for Subaru! More
Other Employees Tagged: Marissa Leach
August 07, 2023
Susan is great, the whole process was so easy! Thanks for making it a pleasure. Thanks for making it a pleasure. More
Other Employees Tagged: Bob Carroll
July 31, 2023
This was the easiest car buying experience EVER. I didn’t feel pressured to purchase ANYTHING. I got exactly what I wanted nothing more and nothing less. Daryl is an amazing leader and manager and I didn’t feel pressured to purchase ANYTHING. I got exactly what I wanted nothing more and nothing less. Daryl is an amazing leader and manager and it shows in the warm and cozy feeling you get from EVERY associate. You truly can tell that the people at Annapolis Subaru CARE about people. More
Other Employees Tagged: Marissa Leach, Emily Chambers, Daryl Fischer , Carley Carr
July 06, 2023
She made the car buying process so easy and fun. I will definitely recommend my friends to her. I will definitely recommend my friends to her. More
Other Employees Tagged: Bob Carroll , Kayla Gent
July 06, 2023
Such a breath of fresh air. No xx. Start to finish. The whole team was up front and I truly appreciate it. No xx. Start to finish. The whole team was up front and I truly appreciate it. More
Other Employees Tagged: Andre Gayle, Helen Appel