Susan Moore
Susan Moore at Duval Ford

Susan Moore | Page 3

Salesperson

Duval Ford

1616 Cassat Ave
Jacksonville, FL 32210

4.6
122 Reviews

I sell NEW and Pre-Owned cars, If you need or know anyone that needs a vehicle please email me at: susan.moore@duvalford.com or contact me Directly @ 904-868-FORD (3673) Have a Blessed Day See you soon

4.6

122 Reviews

Write a Review

Dealership Experience

14 yrs, 6 mos

Industry Experience

14 yrs, 6 mos

Languages Spoken

English English

122 Reviews of Susan Moore

October 28, 2022

Dealership Rating
Employee Rating

Susan and Jose made it a enjoyable experience, great place to buy. I have bought many from Duval and will buy any future vehicles there also. More

by Russ
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Oct 31, 2022

Duval Ford responded

Duval Ford is honored to be your dealership of choice Russ, we appreciate your repeat business.

August 14, 2022

Dealership Rating
Employee Rating

I’ve purchased multiple vehicles here over the years and the people and service are consistently outstanding. I’d highly recommend to everyone. More

by Kanemichaelc
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Sherrod Anderson, Rafael Mejia

Aug 15, 2022

Duval Ford responded

Thank you Kanemichaelc for the 5 stars for Duval Ford's sales team. we appreciate your continued business and support.

April 25, 2022

Dealership Rating
Employee Rating

Outstanding service, communication and follow up. A pleasure to do business with such a group of people. More

by Joe C.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jose Negron, Ryan Jordan

Apr 27, 2022

Duval Ford responded

Thank you Joe for making Duval Ford your dealership of choice for service on your vehicle. Our Service First philosophy includes clear communications and great customer service.

April 20, 2022

Dealership Rating
Employee Rating

This dealership is very profession and friendly. They were very efficient getting me and my wife in and out. More

by steve.hess
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Apr 20, 2022

Duval Ford responded

Thank you steve.hess for the 5 star review for Duval Ford on Cassat Avenue. The Duval Difference provides the knowledgeable, friendly staff, clear communications and great time management.

March 05, 2022

Dealership Rating
Employee Rating

Rafeal was fantastic. He and Susan made our purchase as quick and painless as possible. They had all of our paperwork ready upon arrival and we were out within the hour! More

by bradshaw_0108
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Rafael Mejia

Mar 07, 2022

Duval Ford responded

Love to hear from another happy Duval Difference customer - we make it real fair, real fast and real friendly. Thanks bradshow_0108 for the 5 stars for Rafael, Susan and the entire Duval Ford sales team.

January 24, 2022

Dealership Rating
Employee Rating

Remeel is an amazing salesman that left no stone unturned. He kept me updated when my vehicle was delivered and ready for pickup. More

by bmcsraisr
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Warren Hart, Tino Lebron Jr. , Sherrod Anderson, Rameel, Tino, Lionel

Jan 26, 2022

Duval Ford responded

This is another Duval Difference success story with bmcsraisr. Our sales associates make your car buying experience real fair, real fast and real friendly including clear communications.

December 04, 2021

Dealership Rating
Employee Rating

I have purchased vehicles from Duval Ford since 1964. Quality build vehicles for the road, professional sales team, especially Susan, outstanding service technicians under the supervision of Richard Jor More

by jjkeane904
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Richard Tackett, Patti Ulsch

Dec 06, 2021

Duval Ford responded

So honored to have you as a repeat customer jjkeane904. Duval Ford appreciates the stellar review and your continued repeat business.

Dec 06, 2021

jjkeane904 responded

This dealership and employees are an asset to Jacksonville. Duval Ford has served the vehicle needs of my fellow citizens since 1915 or so. I have had very few issues with any vehicle I purchased from Duval, with any minor issues resolved to my complete satisfaction. Thank you.

June 14, 2021

Dealership Rating
Employee Rating

I worked with Susan Moore and Jose Negron to purchase my 2019 Ford F150 Lariat out of my existing lease. They were both great to work with and I look forward to future transactions with them and the rest of More

by Josh M
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jose Negron

June 09, 2021

Dealership Rating
Employee Rating

Duval Ford always takes great care of me when purchasing or servicing vehicles. Susan Moore got it done very fast and came to me to sign the paperwork. Very fast and efficient! More

by Winkle1965
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Rafael Mejia, Jose Negron

Jun 11, 2021

Duval Ford responded

Attention, we have another happy Duval Real Deal customer! Great to hear you could take advantage of Duval Ford's at-home service, too. Susan is a wonderful advocate for a real fast, real fair and real friendly experience. Duval Ford appreciates your repeat business Winkle1965.

March 29, 2021

Dealership Rating
Employee Rating

Wow, this dealership has done amazing. I appreciate all that the entire team from Susan to the finance guy who worked so hard for me. More

by cclement
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mark

Mar 29, 2021

Duval Ford responded

Love to hear from another happy customer for their Duval Real Deal buying experience. With our 5 day money-back guarantee, you can't buy the wrong vehicle. Thank you cclement for recognizing our teams hard work with 5 stars.

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