Susan Moore
Susan Moore at Duval Ford
Refer Me

Susan Moore | Page 3

Salesperson

Duval Ford

1616 Cassat Ave
Jacksonville, FL 32210

Contact Me
5.0
115 Reviews

Very personable,love the outdoors,sports and my family .

Dealership Experience

12 yrs, 6 mos

Industry Experience

12 yrs, 6 mos

Languages Spoken

English English

5.0

115 Reviews

Write a Review

115 Reviews of Susan Moore

June 14, 2021

Dealership Rating
Employee Rating

I worked with Susan Moore and Jose Negron to purchase my 2019 Ford F150 Lariat out of my existing lease. They were both great to work with and I look forward to future transactions with them and the rest of More

by Josh M
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jose Negron

June 09, 2021

Dealership Rating
Employee Rating

Duval Ford always takes great care of me when purchasing or servicing vehicles. Susan Moore got it done very fast and came to me to sign the paperwork. Very fast and efficient! More

by Winkle1965
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jose Negron, Rafael Mejia

Jun 11, 2021

Duval Ford responded

Attention, we have another happy Duval Real Deal customer! Great to hear you could take advantage of Duval Ford's at-home service, too. Susan is a wonderful advocate for a real fast, real fair and real friendly experience. Duval Ford appreciates your repeat business Winkle1965.

March 29, 2021

Dealership Rating
Employee Rating

Wow, this dealership has done amazing. I appreciate all that the entire team from Susan to the finance guy who worked so hard for me. More

by cclement
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Mark

Mar 29, 2021

Duval Ford responded

Love to hear from another happy customer for their Duval Real Deal buying experience. With our 5 day money-back guarantee, you can't buy the wrong vehicle. Thank you cclement for recognizing our teams hard work with 5 stars.

March 07, 2021

Dealership Rating
Employee Rating

Susan made this purchase a very happy buying experience. She is very knowledgeable. From the time that she introduced her self she put us at ease. More

by MONAHAN37
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Mar 08, 2021

Duval Ford responded

Thank you Monohan37. We are proud of our Duval Real Deal car buying experience and appreciate the 5 star recognition for it and Susan.

January 08, 2021

Dealership Rating
Employee Rating

Awesome Experience! Looking for a 2021 F150 and searched every dealer in the area. Finally found a recently delivered 2021 F150 At Duval Ford and It had exactly what I wanted. Susan went out of her way to m More

by cdberkman1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Jan 08, 2021

Duval Ford responded

You've just experienced the best of the Duval Real Deal buying experience. Thank you cdberkman1 for the 5 star review.

December 19, 2020

Dealership Rating
Employee Rating

tecs caught a leaking rear seal during a simple oil change, saving me costly repairs later. peace of mind knowing they check out my Transit completely More

by katbammorgan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: John Rohde , David Moore

Dec 22, 2020

Duval Ford responded

Thanks katbammorgan for recognizing the dedication of our service team with 5 stars. Glad we can help.

December 17, 2020

Dealership Rating
Employee Rating

Excellent sales support provided by Susan Moore. Very happy with the support she provided. Susan was very knowledgeable and explained all the different trim levels and options available which made our ex More

by george.banks14
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Dec 22, 2020

Duval Ford responded

Thanks george.banks14 for the 5 star recognition for Susan and our Duval Real Deal experience.

December 05, 2020

Dealership Rating
Employee Rating

Gunny was are salesperson everything was seamless came in sign the papers gave me some information on the truck personally showing me how to do it everything is wonderful truck is beautiful I love it More

by Kleantoo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: David Moore

Dec 08, 2020

Duval Ford responded

We love to hear from happy customers Kleantoo. Thank you for the 5 star recognition for Gunny and our Duval Real Deal sales process.

November 05, 2020

Dealership Rating
Employee Rating

Went in for a service on my 2018 F-150. Had very little time, so waited on the truck. Mike went out of his way to get me in and out within 40 minutes. Also, a huge shoutout to Sheila for helping to make it More

by KMB
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Sheila McFarland, Mike, at the service desk.

Nov 06, 2020

Duval Ford responded

Thank you KMB for the 5 star review. We appreciate your loyalty to Duval Motor Company.

November 01, 2020

Dealership Rating
Employee Rating

I was impressed with my entire visit at Duval Ford, from my arrival to leaving with my new vehicle. I had a first class experience. More

by Eric G
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Loren in Finance (don’t remember his last name) 5 star excellent service.

Nov 02, 2020

Duval Ford responded

Great to hear you had a wonderful experience with the Duval Real Deal process Eric. Thanks for the 5 stars.

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