Susan Moore
Susan Moore at Duval Ford

Susan Moore | Page 4

Salesperson

Duval Ford

1616 Cassat Ave
Jacksonville, FL 32210

4.6
122 Reviews

I sell NEW and Pre-Owned cars, If you need or know anyone that needs a vehicle please email me at: susan.moore@duvalford.com or contact me Directly @ 904-868-FORD (3673) Have a Blessed Day See you soon

4.6

122 Reviews

Write a Review

Dealership Experience

14 yrs, 6 mos

Industry Experience

14 yrs, 6 mos

Languages Spoken

English English

122 Reviews of Susan Moore

March 07, 2021

Dealership Rating
Employee Rating

Susan made this purchase a very happy buying experience. She is very knowledgeable. From the time that she introduced her self she put us at ease. More

by MONAHAN37
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 08, 2021

Duval Ford responded

Thank you Monohan37. We are proud of our Duval Real Deal car buying experience and appreciate the 5 star recognition for it and Susan.

January 08, 2021

Dealership Rating
Employee Rating

Awesome Experience! Looking for a 2021 F150 and searched every dealer in the area. Finally found a recently delivered 2021 F150 At Duval Ford and It had exactly what I wanted. Susan went out of her way to m More

by cdberkman1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 08, 2021

Duval Ford responded

You've just experienced the best of the Duval Real Deal buying experience. Thank you cdberkman1 for the 5 star review.

December 19, 2020

Dealership Rating
Employee Rating

tecs caught a leaking rear seal during a simple oil change, saving me costly repairs later. peace of mind knowing they check out my Transit completely More

by katbammorgan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: David Moore, John Rohde

Dec 22, 2020

Duval Ford responded

Thanks katbammorgan for recognizing the dedication of our service team with 5 stars. Glad we can help.

December 17, 2020

Dealership Rating
Employee Rating

Excellent sales support provided by Susan Moore. Very happy with the support she provided. Susan was very knowledgeable and explained all the different trim levels and options available which made our ex More

by george.banks14
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 22, 2020

Duval Ford responded

Thanks george.banks14 for the 5 star recognition for Susan and our Duval Real Deal experience.

December 05, 2020

Dealership Rating
Employee Rating

Gunny was are salesperson everything was seamless came in sign the papers gave me some information on the truck personally showing me how to do it everything is wonderful truck is beautiful I love it More

by Kleantoo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: David Moore

Dec 08, 2020

Duval Ford responded

We love to hear from happy customers Kleantoo. Thank you for the 5 star recognition for Gunny and our Duval Real Deal sales process.

November 05, 2020

Dealership Rating
Employee Rating

Went in for a service on my 2018 F-150. Had very little time, so waited on the truck. Mike went out of his way to get me in and out within 40 minutes. Also, a huge shoutout to Sheila for helping to make it More

by KMB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Sheila McFarland, Mike, at the service desk.

Nov 06, 2020

Duval Ford responded

Thank you KMB for the 5 star review. We appreciate your loyalty to Duval Motor Company.

November 01, 2020

Dealership Rating
Employee Rating

I was impressed with my entire visit at Duval Ford, from my arrival to leaving with my new vehicle. I had a first class experience. More

by Eric G
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Loren in Finance (don’t remember his last name) 5 star excellent service.

Nov 02, 2020

Duval Ford responded

Great to hear you had a wonderful experience with the Duval Real Deal process Eric. Thanks for the 5 stars.

October 30, 2020

Dealership Rating
Employee Rating

While I was waiting, they came in to let me know that one of my shocks was broken and they would go ahead and change it, even though it was covered under my extended warranty. They didn't need to do this, bu More

by wilmahartley77
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 30, 2020

Duval Ford responded

Thanks wilmahartley77 for recognizing our dedication to providing the best customer service with 5 stars.

September 25, 2020

Dealership Rating
Employee Rating

The service was excellent. Susan Moore was so kind to get my car from my house and she brought me another car to drive. Also, Whitt was the gentleman that contacted me on my service repair cost. More

by varnlisa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Whitt

Sep 25, 2020

Duval Ford responded

Thanks varnlisa for letting us know about your great experience with 5 stars for Susan and Whit.

August 05, 2020

Dealership Rating
Employee Rating

Susan was awesome. I will definitely buy again. She went out of her way to find the vehicle and even delivered it to me 45 mins away. Great job!! More

by Mheimbouch
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 07, 2020

Duval Ford responded

Super to hear about your Duval Real Deal experience with Susan and delivery to your door. Thanks for the 5 stars.

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