Susan Moore
Susan Moore at Duval Ford

Susan Moore | Page 5

Salesperson

Duval Ford

1616 Cassat Ave
Jacksonville, FL 32210

4.7
124 Reviews

I sell NEW and Pre-Owned cars, If you need or know anyone that needs a vehicle please email me at: susan.moore@duvalford.com or contact me Directly @ 904-868-FORD (3673) Have a Blessed Day See you soon

4.7

124 Reviews

Write a Review

Dealership Experience

14 yrs, 10 mos

Industry Experience

14 yrs, 10 mos

Languages Spoken

English English

124 Reviews of Susan Moore

September 25, 2020

Dealership Rating
Employee Rating

The service was excellent. Susan Moore was so kind to get my car from my house and she brought me another car to drive. Also, Whitt was the gentleman that contacted me on my service repair cost. More

by varnlisa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Whitt

Sep 25, 2020

Duval Ford responded

Thanks varnlisa for letting us know about your great experience with 5 stars for Susan and Whit.

August 05, 2020

Dealership Rating
Employee Rating

Susan was awesome. I will definitely buy again. She went out of her way to find the vehicle and even delivered it to me 45 mins away. Great job!! More

by Mheimbouch
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 07, 2020

Duval Ford responded

Super to hear about your Duval Real Deal experience with Susan and delivery to your door. Thanks for the 5 stars.

July 02, 2020

Dealership Rating
Employee Rating

ICHIBAN The equation was balanced. Professional, neat, clean, on the spot. MS. Moore very helpful. We really was surprise about how cleaned the restrooms were More

by cjcats
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 07, 2020

Duval Ford responded

We appreciate your kind review and 5 stars for our Duval Real Deal process.

May 21, 2020

Dealership Rating
Employee Rating

New 2019 Ford F 150 FX4 It was a great experience. I was in and out signing the paperwork. All of the accessories that were added to the truck came out fantastic. I look f More

by Brian
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Daniel Harris, Rafael Mejia

May 22, 2020

Duval Ford responded

It is our pleasure to provide the best customer experience. Thank you Brian for the 5 star review.

May 17, 2020

Dealership Rating
Employee Rating

Susan is freaking awesome she made everything so easy our whole family buys from Duval we love yall. Everything from buying to service is extremely awesome!!! More

by Valerie Lewis
Recommend Dealer
Yes
May 18, 2020

Duval Ford responded

Thanks Valerie for the great feedback. Susan and our entire team work hard every day to provide the best customer experience and earn your 5 star rating.

May 12, 2020

Dealership Rating
Employee Rating

Awesome experience. The dealership was clean and very modern. Susan was an amazing sales person. Even after having 2 vehicles sold that we were looking at, they were able to find us something that fit ou More

by Mark W
Recommend Dealer
Yes

Other Employees Tagged: Dennis Serrano

May 13, 2020

Duval Ford responded

We appreciate your 5 star review Mark W. Glad Susan was able to get you in the perfect vehicle.

April 24, 2020

Dealership Rating
Employee Rating

Awesome place. Excellent service. Couldn’t ask for a better group of people. Susan Moore was beyond excellent. Started the process in the morning and was driving home in my new truck that night. More

by TNoble
Recommend Dealer
Yes
Apr 27, 2020

Duval Ford responded

Great to hear about your wonderful experience TNoble. Your 5 star review is appreciated!

April 18, 2020

Dealership Rating
Employee Rating

I was in for my 30,000 mile maintenance visit. You’re service personal we’re professional and courteous. I have both my vehicles serviced with your dealership for several years and always been happy with More

by gcaz
Recommend Dealer
Yes

Other Employees Tagged: Sherrod Anderson, Cathy Hawkins, David Moore

Apr 20, 2020

Duval Ford responded

So glad to hear you received top-notch customer service gcaz. We appreciate the 5 star review.

January 10, 2020

Dealership Rating
Employee Rating

GreT place, fast reliable and fair. Appreciate the team approach to get me on the road. I needed a ride to work and it was arranged also. Thx u More

by brogero
Recommend Dealer
Yes

Other Employees Tagged: Jeff Raynor , Cathy Hawkins, John Rohde, Richard Tackett, Sean, Rob thank you

Jan 10, 2020

Duval Ford responded

It is great to hear everything was done quickly and to your satisfaction!

November 19, 2019

Dealership Rating
Employee Rating

friendly service, with honesty I had left a large amount of change in my money holder and cup holder and not a cent missing. Very honest men and women in quick lane. More

by lnapier922
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 19, 2019

Duval Ford responded

It is great to hear everything was done quickly and to your satisfaction! We look forward to your next visit! Take care!

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