Susan Moore | Page 6

Excellent customer service was. Very professional was easy to explain what I would like to have for the price range I could afford she was very understanding and worked with me easy to explain what I would like to have for the price range I could afford she was very understanding and worked with me More

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New purchase Sales person Susan Moore, is the reason for my 5 star review, not only was she helpfull in the selection process, she showed me how to set up the blue Sales person Susan Moore, is the reason for my 5 star review, not only was she helpfull in the selection process, she showed me how to set up the bluetooth connection, took the time to explain everything about the truck, she even took the time to help me transfer stuff from my old truck to the new one. She was a delight to talk with, when I needed answers to my questions, she had them.. Awesome person. The finance manager lionel, was a awesome to work with, I felt very at ease . Enjoyed the entire experience. More

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Always Wonderful Experience Gunny Moore always takes great care of me. We live 1 mile from another Ford Dealership, and drive right past it an hour to go see Gunny (although Gun Gunny Moore always takes great care of me. We live 1 mile from another Ford Dealership, and drive right past it an hour to go see Gunny (although Gunny offered to drive up over an hour to bring me paperwork). We just purchased a car we leased 3 years ago. Could not have been a smoother process. Gunny even made sure to get the oil changed and car fully detailed just on a lease transfer. "Your buying a new car and should act like one" Gunny said. Aside from the professionalism, it's great to go see Gunny and his wife Susan, we always share some great laughs and stories. As a business person, I live by the mantra. "People do business with people they know and trust". This is my third and I'm sure not final vehicle I'll purchase as long as Gunny and Susan are there. More

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Amazing Susan Moore was my sales person and is absolutely amazing! Real people, and they actually care about their customers. I have been dealing with them fo Susan Moore was my sales person and is absolutely amazing! Real people, and they actually care about their customers. I have been dealing with them for years and couldn't imagine going anywhere else. More

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They did what needed to be done in less time than promised. Duval Ford has always treated me right. I have bought a '74 F350 Super Camper Special here. My last is a Ford used 2009 Flex. Great service on it. Whe Duval Ford has always treated me right. I have bought a '74 F350 Super Camper Special here. My last is a Ford used 2009 Flex. Great service on it. When you drive a Flex you want to buy one. More

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First time buyer- 10/10 First time buying a car. Susan and Richard made the experience easy and comfortable. I felt I knew exactly what I paying for, no gimmicks or haggles a First time buying a car. Susan and Richard made the experience easy and comfortable. I felt I knew exactly what I paying for, no gimmicks or haggles about adding on to the car. Highly recommend! More

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1st oil change Dropped by in the middle of the day for Oil change. Oil change & wash was done in about 35 minutes. I see good improvements in service since Sheila Mc Dropped by in the middle of the day for Oil change. Oil change & wash was done in about 35 minutes. I see good improvements in service since Sheila McFarland has been over the department. More

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2019 Ford Transit Connect Wagon Extremely knowledgeable sales staff Offered me a great alternative to the vehicle I was looking for A demo came available before I placed my speci Extremely knowledgeable sales staff Offered me a great alternative to the vehicle I was looking for A demo came available before I placed my special order It was everything I was looking for and more More

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New car purchases Love Dubal Ford. This was my third vehicle purchase from Susan Moore and just like the first one, she makes the experience worth driving 3 hours to pu Love Dubal Ford. This was my third vehicle purchase from Susan Moore and just like the first one, she makes the experience worth driving 3 hours to purchase a vehicle. Thanks for always treating me with respect and taking the time to explain everything to me in detail. You are awesome and I will be back. More

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Wow, simply amazing One word I have to say about Duval ford is “WOW”. We purchased an SUV from them less than a year ago for my fiancé. We ended up at Duval Ford because One word I have to say about Duval ford is “WOW”. We purchased an SUV from them less than a year ago for my fiancé. We ended up at Duval Ford because we had such a bad experience at another dealership and I called them and explained what happened and they assured me they were different. Man, were they right! I just wish we would have gone to them first, but they were farther away from where we lived. We had a great experience with them when we purchased the SUV so I went back to them a month ago to inquire about a new truck. Long story short, we dealt with Kevin (GM), Rafeal (VP), David “Gunny” (Sales Rep) and his Wife Susan (Sales Rep). We felt that We were overloaded with kindness in a great way. Everyone bent over backwards to help us out and make us happy! We were in and out in an hour and drove off in another Ford vehicle as another very satisfied Duval Ford customer! I highly, highly recommend Duval Ford. They are all amazing individuals that truly care about ones experience in purchasing a vehicle from them. I will continue to purchase all further vehicles from them! Sincerely, Chris A very happy customer More

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