Susan Moore | Page 8

Our new Ford Fusion My wife and I purchased a 2017 Ford Fusion recently. Susan Moore was our sales person and she was very delightful. I personally feel she had our best My wife and I purchased a 2017 Ford Fusion recently. Susan Moore was our sales person and she was very delightful. I personally feel she had our best interest in choosing the right vehicle for us. She was very informative and didn't seem to mind answering our many questions. We won't be forgetting Susan anytime soon . Overall we had a very excellent experience at duval ford and would like to extend our gratitude and thanks. Scott and Alisa Mumford More

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Richard First and foremost, Richard Jordon is top notch. He professional, quick to react and your needs makes you feel like a long lost friend. Keith Bledso First and foremost, Richard Jordon is top notch. He professional, quick to react and your needs makes you feel like a long lost friend. Keith Bledsoe was our Salesman, along with Susan Moore. Both were EXCEPTIONAL as we had a lot of questions. Keith continued to reach out to us during the whole process to ensure we were happy with our decisions made to purchase our new truck. Additionally, Susan went beyond to ensure our 2nd car purchase only 2 days later for my Mother was a pleasant experience as well. More

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Another successful sale I went to the dealership and had no problems getting another vehicle thanks to Gunny Moore. Who was more than helpful getting me the best deal and hav I went to the dealership and had no problems getting another vehicle thanks to Gunny Moore. Who was more than helpful getting me the best deal and having the patience of a saint going through the process with me yet again. More

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Turned out very well I found a rather limited edition model car, and there were only two of them being sold locally. The first dealer I talked to misled me and it turned o I found a rather limited edition model car, and there were only two of them being sold locally. The first dealer I talked to misled me and it turned out the car was in Ohio and they wanted me to pay to ship it to Florida. I then found a better deal with Duval Ford but due to some things in my credit history that I was not aware of (ex-spouse never took my name off her financed car) I was not sure if I really wanted to jump through all the hoops and red tape and was ready to walk away. But the whole team worked it out and I drove away that same day with one of the best cars I have ever had. I had an issue that turned out to be minor and even after the sale my salesman Warren Hart was quick to respond and offer his personal advice. They even took turns playing with my kid so I could concentrate on the conversations/paperwork. Would definitely recommend. More

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Perfect in every way. I've been buying vehicles for 15 years. One F-150, one Escape and 5 Mustangs. I've never been disappointed with Sales or Service. I've been buying vehicles for 15 years. One F-150, one Escape and 5 Mustangs. I've never been disappointed with Sales or Service. More

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job well done workers makes you feel very comfortable they tell you what need to be done to your car and show you what the problem is and why workers makes you feel very comfortable they tell you what need to be done to your car and show you what the problem is and why More

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Outstanding Car-Buying Experience Susan Moore was outstanding and went above and beyond. She was very helpful in answering all of my questions and made the entire process pleasant and Susan Moore was outstanding and went above and beyond. She was very helpful in answering all of my questions and made the entire process pleasant and smooth. She had the vehicle ready 24 hours sooner than we initially agreed upon and all of the financing coordinated with Chris Hayes worked out prior to my arrival. Also, I exchanged a few emails with Warren Hart who initially reached out after I filled out the online credit app. Warren was very prompt and I believe that he was the manager who put Susan in touch with me. Overall, Susan, Chris, and Warren were all professional and friendly and I would deal with all 3 of them in the future. More

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New car Went in for an oil change for 2013 Ford Escape, came away with a 2017 Ford Escape !! Can't beat that in a heart beat ! Went in for an oil change for 2013 Ford Escape, came away with a 2017 Ford Escape !! Can't beat that in a heart beat ! More

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A great experience Overall my salesman was extremely knowledgeable, patient, and willing to work with me on payments. I drove a few cars and he helped me pick out the ex Overall my salesman was extremely knowledgeable, patient, and willing to work with me on payments. I drove a few cars and he helped me pick out the exact one I wanted. He even messaged me the next day to see how I liked it. They were really nice, and told me all the information and then some about the car I was buying. All the part information, the warranties, what would come with the car automatically. They showed me the incentives I was getting and helped me get on my way. They didn't pressure me at all, and I get free car washes for life. I would definitely go back to get another car from them. More

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very easy buying experience After visiting several local dealerships where no one seemed to be familiar with their product, it was a pleasure to work with people who were both pr After visiting several local dealerships where no one seemed to be familiar with their product, it was a pleasure to work with people who were both professional and knowledgeable. We never felt pressured to buy, and all of our questions were answered to our satisfaction. We felt we received a fair price for our trade in, and a fair price for our truck. Mike, Susan and David were amazing! Thanks again for a wonderful buying experience. More

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