Susan Moore | Page 9

Turned out very well I found a rather limited edition model car, and there were only two of them being sold locally. The first dealer I talked to misled me and it turned o I found a rather limited edition model car, and there were only two of them being sold locally. The first dealer I talked to misled me and it turned out the car was in Ohio and they wanted me to pay to ship it to Florida. I then found a better deal with Duval Ford but due to some things in my credit history that I was not aware of (ex-spouse never took my name off her financed car) I was not sure if I really wanted to jump through all the hoops and red tape and was ready to walk away. But the whole team worked it out and I drove away that same day with one of the best cars I have ever had. I had an issue that turned out to be minor and even after the sale my salesman Warren Hart was quick to respond and offer his personal advice. They even took turns playing with my kid so I could concentrate on the conversations/paperwork. Would definitely recommend. More

Report | Print

Perfect in every way. I've been buying vehicles for 15 years. One F-150, one Escape and 5 Mustangs. I've never been disappointed with Sales or Service. I've been buying vehicles for 15 years. One F-150, one Escape and 5 Mustangs. I've never been disappointed with Sales or Service. More

Report | Print

job well done workers makes you feel very comfortable they tell you what need to be done to your car and show you what the problem is and why workers makes you feel very comfortable they tell you what need to be done to your car and show you what the problem is and why More

Report | Print

Outstanding Car-Buying Experience Susan Moore was outstanding and went above and beyond. She was very helpful in answering all of my questions and made the entire process pleasant and Susan Moore was outstanding and went above and beyond. She was very helpful in answering all of my questions and made the entire process pleasant and smooth. She had the vehicle ready 24 hours sooner than we initially agreed upon and all of the financing coordinated with Chris Hayes worked out prior to my arrival. Also, I exchanged a few emails with Warren Hart who initially reached out after I filled out the online credit app. Warren was very prompt and I believe that he was the manager who put Susan in touch with me. Overall, Susan, Chris, and Warren were all professional and friendly and I would deal with all 3 of them in the future. More

Report | Print

New car Went in for an oil change for 2013 Ford Escape, came away with a 2017 Ford Escape !! Can't beat that in a heart beat ! Went in for an oil change for 2013 Ford Escape, came away with a 2017 Ford Escape !! Can't beat that in a heart beat ! More

Report | Print

A great experience Overall my salesman was extremely knowledgeable, patient, and willing to work with me on payments. I drove a few cars and he helped me pick out the ex Overall my salesman was extremely knowledgeable, patient, and willing to work with me on payments. I drove a few cars and he helped me pick out the exact one I wanted. He even messaged me the next day to see how I liked it. They were really nice, and told me all the information and then some about the car I was buying. All the part information, the warranties, what would come with the car automatically. They showed me the incentives I was getting and helped me get on my way. They didn't pressure me at all, and I get free car washes for life. I would definitely go back to get another car from them. More

Report | Print

very easy buying experience After visiting several local dealerships where no one seemed to be familiar with their product, it was a pleasure to work with people who were both pr After visiting several local dealerships where no one seemed to be familiar with their product, it was a pleasure to work with people who were both professional and knowledgeable. We never felt pressured to buy, and all of our questions were answered to our satisfaction. We felt we received a fair price for our trade in, and a fair price for our truck. Mike, Susan and David were amazing! Thanks again for a wonderful buying experience. More

Report | Print

Susan Moore was awesome!! Susan Moore was awesome. I would definitely recommend her to all my friends/family. Excellent dealership to deal with. I am very pleased and happy Susan Moore was awesome. I would definitely recommend her to all my friends/family. Excellent dealership to deal with. I am very pleased and happy with my 2017 Ford Escape SU. Susan Moore I cannot thank you enough, you got me just what I wanted and I can not be more impressed. Thank you, have a Safe, Bless Day!!!! More

Report | Print

Buying a car was a breeze I've bought and leased cars before but those experiences were not nearly as pleasant and seamless as my experience with Duval Ford. I worked with Mik I've bought and leased cars before but those experiences were not nearly as pleasant and seamless as my experience with Duval Ford. I worked with Mike Murdock and Susan Moore. They both went the extra miles to see that I got the car I wanted for a price I could afford. It was a great experience and I would recommend them to anyone who has had bad experiences in the past with car dealers. They will make your car search fun! More

Report | Print

Susan Moore was awesome! I really enjoyed picking out my new 2017 Fusion with Susan. She was very knowledgable about the car, I don't think there was anything that the car doe I really enjoyed picking out my new 2017 Fusion with Susan. She was very knowledgable about the car, I don't think there was anything that the car does that she didn't know about! I loved her personality, very happy and fun to work with. I would definitely recommend her to all of my friends and family. More

Report | Print