Susan Roush
Susan Roush at Spitzer Ford Dubois, LLC

Susan Roush | Page 14

Service Advisor

Spitzer Ford Dubois, LLC

3007 Blinker Pkwy
Du Bois, PA 15801

4.8
207 Reviews
4.8

207 Reviews

Write a Review

207 Reviews of Susan Roush

January 15, 2025

Dealership Rating
Employee Rating

They were very helpful and were able to get me in same day for service! More

by EHORNER0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 15, 2025

Spitzer Ford Dubois, LLC responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance.

January 10, 2025

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Friendly staff. Able to get a quick appointment. Issue seems to be resolved. Thank you. More

by hgillung
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Recommend Dealer
Yes

Other Employees Tagged: Gary Gallaher, Robin Curry, Ashley O'Ryan , Kenneth Crana Jr., Lauren Dietz

Jan 12, 2025

Spitzer Ford Dubois, LLC responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Spitzer Ford Dubois, LLC.

January 10, 2025

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Came out of work and had a nail in my tire, drove to the dealership and they took my Bronco right in More

by tmschunk
Service Price Transparency
Service Time
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Recommend Dealer
Yes
Jan 10, 2025

Spitzer Ford Dubois, LLC responded

We are very happy to hear Susan provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

January 09, 2025

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They did a good job on my vehicle. Keep me in the loop with my vehicle More

by chuckles1554
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Jan 10, 2025

Spitzer Ford Dubois, LLC responded

Thank you so much for your excellent review! We are so glad that Susan had the opportunity to work with you, and we are thrilled that you found your experience with us here at Spitzer Ford Dubois, LLC to be a positive one. Please don't hesitate to reach out if you need anything else.

January 06, 2025

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First time using Ford dealership since recently bought used F150. Had new set of tires mounted and balanced. Thanks for taking care of this job for me. More

by jeff.fischer
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Ashley O'Ryan

Jan 06, 2025

Spitzer Ford Dubois, LLC responded

Thank you for taking the time to share your thoughts on working with our team, Jeff. We're glad to hear we delivered such a great experience!

January 04, 2025

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Susan has the best customer service of any dealership I’ve ever dealt with. She cares and makes what is not the most enjoyable experience somewhere you don’t mind coming back to. More

by Mcg1884
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Recommend Dealer
Yes
Jan 05, 2025

Spitzer Ford Dubois, LLC responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

December 31, 2024

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I was new to the area and was looking for a reliable and honest service location. Spitzer Ford Lincoln was made to order. They got my car in for service during the Christmas holiday and kept in touch with m More

by debra_kelly
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Jan 02, 2025

Spitzer Ford Dubois, LLC responded

Thank you so much, Debra, for your kind words, and for taking the time to leave us this wonderful feedback!

December 27, 2024

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Employee Rating

Very friendly and personable helpful with how to use your Ford points for a service More

by Riejenny
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Recommend Dealer
Yes
Dec 30, 2024

Spitzer Ford Dubois, LLC responded

Thank you for sharing your positive experience! We look forward to seeing you the next time your car needs service. Safe travels and Happy holiday's!

December 22, 2024

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Called that day and got in to get my oil changed. Done fast and without delay. Friendly staff and even sent a video of what they checked! More

by amymc3
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Service Communication
Recommend Dealer
Yes
Dec 23, 2024

Spitzer Ford Dubois, LLC responded

Amy, Thank you for your very kind review. We are pleased to hear that your vehicle service experience with us was so positive. We look forward to seeing you again when it is time for your next service. Safe travels and Happy holiday's!

December 13, 2024

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Employee Rating

Spitzer Ford has always been friendly, professional, and accommodating to my needs as a customer. They answer all of my questions and try, when possible to keep me updated on the progress of any minor repai More

by mm2fleming
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ashley O'Ryan

Dec 16, 2024

Spitzer Ford Dubois, LLC responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

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