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Susan Roush
Susan Roush at Spitzer Ford Dubois, LLC

Susan Roush | Page 18

Service Advisor

Spitzer Ford Dubois, LLC

3007 Blinker Pkwy
Du Bois, PA 15801

4.8
208 Reviews
4.8

208 Reviews

Write a Review

208 Reviews of Susan Roush

May 29, 2024

Dealership Rating
Employee Rating

They do an awesome job in taking care of my Lincoln I would recommend them for anyone to have there vehicles taken there More

by westoverjames
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Gary Gallaher, Robin Curry, Ashley O'Ryan , Kenneth Crana Jr., Lauren Dietz

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May 30, 2024

Spitzer Ford Dubois, LLC responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Spitzer Ford Dubois, LLC to be a positive one. Please don't hesitate to reach out if you need anything else.

May 29, 2024

Dealership Rating
Employee Rating

I had confidence and trust in the work that was done when this dealership was Murray’s. I don’t yet feel that kind of trust with a Spitzer’s. More

by JIMWILSON299
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Ashley O'Ryan

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Jun 02, 2024

Spitzer Ford Dubois, LLC responded

We're sorry to hear about your experience, Jim, and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. Please feel free to contact us directly or let us know the best way to contact you and we will reach out.

May 24, 2024

Dealership Rating
Employee Rating

Breanna Conners and Mitch Canby were a pleasure to work with when I purchased my new car. More

by sfelton425
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Brianna Connors, Mitch Canby, Brad Giraud, Ashley O'Ryan

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May 24, 2024

Spitzer Ford Dubois, LLC responded

Thank you so much for your excellent review! We greatly appreciate the opportunity to work with you, and glad to know that Breanna and Mitch made your experience with us top-notch. Congratulations to you on the new ride!

May 19, 2024

Dealership Rating
Employee Rating

Excellent! You always take good care of my issues I highly recommend you and trust my Maverick draws attention. BTW I appreciate that you give this old girl a l More

by villellaelizabeth
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Gary Gallaher, Robin Curry, Ashley O'Ryan , Kenneth Crana Jr., Lauren Dietz

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May 20, 2024

Spitzer Ford Dubois, LLC responded

Thank you so much, Elizabeth, for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Spitzer Ford Dubois, LLC to be a positive one. Please don't hesitate to reach out if you need anything else.

May 18, 2024

Dealership Rating
Employee Rating

My car was ready to go as promised and everything was explained as what was done. More

by JKnipple
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Gary Gallaher

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May 20, 2024

Spitzer Ford Dubois, LLC responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

May 18, 2024

Dealership Rating
Employee Rating

Very friendly and kept us informed. Explained everything very well after our Bronco was done. More

by Kaul1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
May 20, 2024

Spitzer Ford Dubois, LLC responded

Thank you for choosing Spitzer Ford Dubois, LLC. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

May 18, 2024

Dealership Rating
Employee Rating

They stayed late to recieve our truck, and fixed three recalls on truck. Thank you. More

by Mavrick22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ashley O'Ryan , Kenneth Crana Jr.

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May 20, 2024

Spitzer Ford Dubois, LLC responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Spitzer Ford Dubois, LLC.

May 15, 2024

Dealership Rating
Employee Rating

Friendly, easy to deal with, ease of scheduling service appointments,competent mechanics and sales staff. More

by CHLOEDOG0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
May 15, 2024

Spitzer Ford Dubois, LLC responded

Providing top-notch service is so important to us, and we are glad that our efforts could meet your satisfaction. Thank you for the great feedback. Please do not hesitate to let us know if there is ever anything more that we may help you with!

May 11, 2024

Dealership Rating
Employee Rating

I never have an issue whenever I need a service done for my Bronco at Spitzer. All staff are very friendly and time efficient. I can tell that the facility is run very smoothly. I also bought my Bronco from More

by Luke Haskins
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mitch Canby , Wade Lobbestael

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May 12, 2024

Spitzer Ford Dubois, LLC responded

Luke, Thanks for sharing about your service experience with Spitzer Ford Dubois, LLC. We appreciate your business and hope to see you again soon!

May 10, 2024

Dealership Rating
Employee Rating

Fast service and courteous service people. Will go back for all service work and maintenance. More

by SLEIGEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
May 11, 2024

Spitzer Ford Dubois, LLC responded

It's great to hear that Susan was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Spitzer Ford Dubois, LLC!

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