had problem with right door window talked to susan roush
she told me if i had time to wait they would check it about 30minthey had it working thanks ray
she told me if i had time to wait they would check it about 30minthey had it working thanks ray
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by raytractorman2
May 07, 2024 -
Spitzer Ford Dubois, LLC responded
Ray, Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Spitzer Ford Dubois, LLC, we look forward to having you as one of our valued customers for many more years to come!
The service is good the people are friendly and I prefer
to shop locally as long as I am treated fairly I continue to shop at spitzer
to shop locally as long as I am treated fairly I continue to shop at spitzer
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by KNAPPB86
Verified Customer
Verified Customer
Service Price Transparency
May 05, 2024 -
Spitzer Ford Dubois, LLC responded
Thank you for your very kind service review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Spitzer Ford Dubois, LLC.
Lilly was a great salesperson to deal with, very nice
person. Will buy from spitzer on my next vehicle purchase
person. Will buy from spitzer on my next vehicle purchase
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by jdehaas836
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Lily Henry
, Kenneth Crana Jr.
May 05, 2024 -
Spitzer Ford Dubois, LLC responded
Thanks for sharing your thoughts about your experience with Spitzer Ford Dubois, LLC. Lily and our team appreciate your business and hope to see you again soon!
I use the service area for oil changes and inspected and
the service is great Susan is the lady I deal with and she is very friendly and polite
the service is great Susan is the lady I deal with and she is very friendly and polite
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by MSNYDER85
Verified Customer
Verified Customer
Service Price Transparency
May 05, 2024 -
Spitzer Ford Dubois, LLC responded
Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our service team, and we look forward to working with you again.
Susan Roush was an excellent person for us to deal with.
On Friday, April 26, 2024 we needed our oil changed and tires rotated and inspection. Once all was accomplished she informed us that we needed 4 ne
On Friday, April 26, 2024 we needed our oil changed and tires rotated and inspection. Once all was accomplished she informed us that we needed 4 new tires. She ordered them and by Tuesday, April 29, 2024 we had 4 new tires.
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by darburfield
Service Price Transparency
May 02, 2024 -
Spitzer Ford Dubois, LLC responded
Thank you so much for your incredible review! Your satisfaction means so much to us, and we are thrilled Susan could provide you with the top-quality experience that you so much deserve! Safe travels until we meet again.
Everyone was very polite,knowledgeable, and helpful I
didn't buy my vehicle there but my next one I'll probably go there
didn't buy my vehicle there but my next one I'll probably go there
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by Keeper
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Morgan?? I also talked with sales but didn't get their name
May 01, 2024 -
Spitzer Ford Dubois, LLC responded
Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.
They were good to work with the bad Patti’s no loaner car
for me to use definitely need to do something about this issue
for me to use definitely need to do something about this issue
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by SKIPLORI
Verified Customer
Verified Customer
Service Price Transparency
May 01, 2024 -
Spitzer Ford Dubois, LLC responded
Thank you for choosing our dealership, your feedback and rating mean a lot to us. We hope to see you again!
I always have a great experience with Spitzer Ford
Service Dept in DuBois! I am confident that my vehicles are maintained in great condition. Special thanks to Lauren, Chris, Sue, Steve, Ken, Evan &
Service Dept in DuBois! I am confident that my vehicles are maintained in great condition. Special thanks to Lauren, Chris, Sue, Steve, Ken, Evan & amazing staff. Great communication, support, & exceptional care! Thank you!
Karen M.
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by Karen M.
Verified Customer
Verified Customer
Service Price Transparency
Apr 24, 2024 -
Spitzer Ford Dubois, LLC responded
Karen,
Providing impeccable service is so important to us, and we are glad that our teams efforts could meet your satisfaction! We are so appreciative of the opportunity to work with you. We are thrilled to know that everyone was nice. We wish you safe travels!
I find no fault with the service that they perform.
The people at the counter are always very knowledgeable and helpful. I only wish that my Lincoln would get the courtesy wash that other Lincoln deale
The people at the counter are always very knowledgeable and helpful. I only wish that my Lincoln would get the courtesy wash that other Lincoln dealers provide.
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by TEACHERG7
Verified Customer
Verified Customer
Service Price Transparency
Apr 24, 2024 -
Spitzer Ford Dubois, LLC responded
Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!
The staff at spitzer is very helpful and took right over
where Murray's left off when they sold it to them
where Murray's left off when they sold it to them
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by CPATTERSON648
Verified Customer
Verified Customer
Service Price Transparency
Apr 24, 2024 -
Spitzer Ford Dubois, LLC responded
Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!