Susan Tarquini | Page 19

If you want to work with someone that has pride in their job and is extremely knowledgeable, go see Sean DeSilva. He wants you to understand exactly what is going on with your car so you can make the best d job and is extremely knowledgeable, go see Sean DeSilva. He wants you to understand exactly what is going on with your car so you can make the best decision for how much service is in your best interest. I have had cars serviced at various places for over 40 years and Sean is the best. More

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Very professional, efficient experience. My car had multiple issues within one month, and the dealership handled both easily. Sean kept in constant communication and handled all of the difficulties fro multiple issues within one month, and the dealership handled both easily. Sean kept in constant communication and handled all of the difficulties from sourcing parts due to COVID delays to dealing with insurance. When needed, Susan (head of service department) called to communicate updates and ensure I knew where the repair stood. I would highly recommend their group to anyone in need of a car repair. More

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Excellent customer service. Didn’t have to wait long for my service and it was in and out with no hassle. I recommend service here to anyone with a Honda. my service and it was in and out with no hassle. I recommend service here to anyone with a Honda. More

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Excellent customer service. Great selection and a very friendly staff. friendly staff. More

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My experience since buying of car has been awesome. I'm happy I bought my car there. It was so easy with Jose help. Dj has been my advisor multiple times and he is awesome. He always takes care of all my n happy I bought my car there. It was so easy with Jose help. Dj has been my advisor multiple times and he is awesome. He always takes care of all my needs and never disappoints me. He is verbal attentive and keeps me calm. He rocks. Everyone I've encountered there are so cool. More

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The location of Herb Chambers Honda - Boston is very inconvenient for me since they moved from Commonwealth Ave., Allston to Morrisey Blvd, but more concerning is the lack of space, both outside space f inconvenient for me since they moved from Commonwealth Ave., Allston to Morrisey Blvd, but more concerning is the lack of space, both outside space for cars coming in for service and inside space for customers to wait. Not only was the waiting area crowded, only one other customer besides myself was wearing a mask. Employees were not wearing masks, either. Also, the prices seem to have gone up. I won't be returning to this dealership for service or sales. More

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Robert was nothing short of outstanding. He went beyond the scope of his job description, helping to get my car and return it during this COVID time. He was thorough, friendly, personable, and extraordina the scope of his job description, helping to get my car and return it during this COVID time. He was thorough, friendly, personable, and extraordinarily helpful!! It is a great dealership. Going the extra mile shows people you care, a rare gem of a trait in today’s frenzied and harried world. Thank you, Robert! Thank you to outstanding management. Thank you to Susan for making it possible. More

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I put this Honda Location over EVERY location in the State of Mass. This is the Best place to come to point blank period. There is a reason why out of all the locations i visited, This is the one I on State of Mass. This is the Best place to come to point blank period. There is a reason why out of all the locations i visited, This is the one I only come to now More

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My salesman Michael Bermudes was very professional, friendly and knowledgeable. Michael is certainly a great asset to the dealership. Everyone from Michael to General Manager Tom Pasqarella were a p friendly and knowledgeable. Michael is certainly a great asset to the dealership. Everyone from Michael to General Manager Tom Pasqarella were a pleasure to work with in purchasing this vechicle. More

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Worked with Sean DeSilva. Mr. DeSilva was taking care of three customers and had the courtesy to take the time to communicate with me that he was going to help me with my appointment. I explained to Mr. De three customers and had the courtesy to take the time to communicate with me that he was going to help me with my appointment. I explained to Mr. DeSilva my car problems and he looked my mother’s name in the system and saw that she was a regular customer. After a lengthy conversation with him he was able to assist me with my car needs.Because of Mr. DeSilva professionalism, good customer services skill, passion to serve people and willing to go the extra mile I will be returning to this dealership. He really cared about serving customers the best way he can. Also, when he thinks things are beyond his approving power, he will consult with his supervisor to make sure the customers get the best services they can. His supervisor (Susan) was externally helpful as well with my situation. Thank you both of you. More

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