Dealership Experience
7 yrs, 6 mos
Industry Experience
7 yrs, 6 mos
250 Reviews
Write a Review250 Reviews of Susana Fernandez
June 27, 2023
Wonderful job and perfect time great environment and costumer service help you with everything I'm very happy and price is not expensive costumer service help you with everything I'm very happy and price is not expensive More
Other Employees Tagged: Rick Barraza, Emil Kasumov, EDUARDO FERNANDEZ EL CHE , Isaac Cohen, Jorge Carta, Jose Fernandez, Rene Garcia , Orlando
June 22, 2023
Amazing customer service. Asked for a sparking water they actually went out and bought me one! I have never enjoyed car buying however they made me feel like family Asked for a sparking water they actually went out and bought me one! I have never enjoyed car buying however they made me feel like family More
June 14, 2023
They are very reliable, professional and efficient. My sales person Susana H. Made me feel like a valued customer and has excellent communication skills. Always going the extra mile for me. My sales person Susana H. Made me feel like a valued customer and has excellent communication skills. Always going the extra mile for me. More
May 24, 2023
The favorite leadership and cars have made me a long time customer at Brickell Honda. customer at Brickell Honda. More
Other Employees Tagged: Rick Barraza, Emil Kasumov, EDUARDO FERNANDEZ EL CHE , Isaac Cohen, Susan Santana, Jorge Carta , Carlos Caballero
May 23, 2023
Very good service y las personas muy amables y profesionales sobre todo mi vendedor el señor Chiu profesionales sobre todo mi vendedor el señor Chiu More
Other Employees Tagged: Rick Barraza, Emil Kasumov, Isaac Cohen, Jose Angel Shiuk
May 10, 2023
Although I have bought 10 plus cars from this dealer, I'm still very disappointed with this appointment for service it by the second time. It took me 3 hours to leave the dealer for a scheduled oil change. M still very disappointed with this appointment for service it by the second time. It took me 3 hours to leave the dealer for a scheduled oil change. My complain about a brake noise, FOR THE SECOND TIME, I have ZERO comment/answer from the consultant. I saw my car parked outside about 1 1/2 hour of waiting time but it dissapeared. I thought somebody was test driving it to final checks but I couldn't find my consultant. After almost 3 hours I decided to interrupt the conversation of 3 other consultant and asked for my consultant and my car. Promptely one of the consultant went to my consultant table and checked for my service sheet. The car was ready for more than an hour but nobody contacted me. And BTW I was inside the dealer's premises all the time. Finally, 15 minutes after leave the dealer my consultant called me to let me know that my car was ready to pick up and I told him that I was already in my way home with my car! I confess that I just went to the dealer because I still had my brake noise complain still pending since the previous oil change and this oil change was still free. More
Other Employees Tagged: EDUARDO FERNANDEZ EL CHE
May 03, 2023
They suck! !!! Never called me are anything... My business isn't good enough for them !!! Never called me are anything... My business isn't good enough for them More