Susana Fernandez | Page 5

Although I have bought 10 plus cars from this dealer, I'm still very disappointed with this appointment for service it by the second time. It took me 3 hours to leave the dealer for a scheduled oil change. M still very disappointed with this appointment for service it by the second time. It took me 3 hours to leave the dealer for a scheduled oil change. My complain about a brake noise, FOR THE SECOND TIME, I have ZERO comment/answer from the consultant. I saw my car parked outside about 1 1/2 hour of waiting time but it dissapeared. I thought somebody was test driving it to final checks but I couldn't find my consultant. After almost 3 hours I decided to interrupt the conversation of 3 other consultant and asked for my consultant and my car. Promptely one of the consultant went to my consultant table and checked for my service sheet. The car was ready for more than an hour but nobody contacted me. And BTW I was inside the dealer's premises all the time. Finally, 15 minutes after leave the dealer my consultant called me to let me know that my car was ready to pick up and I told him that I was already in my way home with my car! I confess that I just went to the dealer because I still had my brake noise complain still pending since the previous oil change and this oil change was still free. More

by Alvaro B Verified Customer Verified Customer

Helpful 0

Report | Print

They suck! !!! Never called me are anything... My business isn't good enough for them !!! Never called me are anything... My business isn't good enough for them More

Helpful 0

Report | Print

Maravilloso, genial, explendido, la mejor experiencia de compra que he tenido aunque sea mi primera vez con un auto compra que he tenido aunque sea mi primera vez con un auto More

by llaugertcruz Verified Customer Verified Customer

Helpful 0

Report | Print

excelente servicio, la vendedora Susana muy atenta y preocupada por el cliente 100% recomendada esa vendedora preocupada por el cliente 100% recomendada esa vendedora More

by LESLIEBARCIA Verified Customer Verified Customer

Helpful 0

Report | Print

Everything was fast, the rep was helpful. The transport service was efficient . I inquired about the cost for a car wash, the rep said it will be washed down but it was not done. The transport service was efficient . I inquired about the cost for a car wash, the rep said it will be washed down but it was not done. More

by POLLOLOCO3015 Verified Customer Verified Customer

Helpful 0

Report | Print

Muy familiar y cuando uno llega pienso que uno se siente como en familia y algo mas... como en familia y algo mas... More

by IVANPENA2 Verified Customer Verified Customer

Helpful 0

Report | Print

El servicio fue muy bueno y rápido. Se lo recomiendo a todos. Muy agradecida con el dealer y sus trabajadores. Gracias. Se lo recomiendo a todos. Muy agradecida con el dealer y sus trabajadores. Gracias. More

by SUARESMA Verified Customer Verified Customer

Helpful 0

Report | Print

Excelente atención y servicio, buenas propuestas para cambiar mi carro’ lo estoy pensando para más adelante cambiar mi carro’ lo estoy pensando para más adelante More

by Rosa Verified Customer Verified Customer

Helpful 0

Report | Print

Great, efficient, fast, and accommodating. Mario Subiza is the best! Always my favorite place for all my car service needs. Mario Subiza is the best! Always my favorite place for all my car service needs. More

by Augie Verified Customer Verified Customer

Helpful 0

Report | Print

Everything great! Super kind crew, very fast and efficient. They offered to take me to the office and pick up when car was ready! Super kind crew, very fast and efficient. They offered to take me to the office and pick up when car was ready! More

by RAFEL0 Verified Customer Verified Customer

Helpful 0

Report | Print