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Susana Fernandez
289 Reviews
Dealership Experience
9 yrs, 5 mos
Industry Experience
9 yrs, 5 mos
Honda 289 Reviews
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289 Reviews of Susana Fernandez
June 22, 2023
Amazing customer service. Asked for a sparking water they actually went out and bought me one! I have never enjoyed car buying however they made me feel like family Asked for a sparking water they actually went out and bought me one! I have never enjoyed car buying however they made me feel like family More
by Kyle
Verified Customer
June 14, 2023
They are very reliable, professional and efficient. My sales person Susana H. Made me feel like a valued customer and has excellent communication skills. Always going the extra mile for me. My sales person Susana H. Made me feel like a valued customer and has excellent communication skills. Always going the extra mile for me. More
by rebeccapacheco006
May 24, 2023
The favorite leadership and cars have made me a long time customer at Brickell Honda. customer at Brickell Honda. More
by AHV
Other Employees Tagged: Isaac Cohen , Rick Barraza, Jorge Carta, EDUARDO FERNANDEZ EL CHE, Emil Kasumov, Susan Santana, Carlos Caballero
May 23, 2023
Very good service y las personas muy amables y profesionales sobre todo mi vendedor el señor Chiu profesionales sobre todo mi vendedor el señor Chiu More
by orlando millares
Other Employees Tagged: Isaac Cohen, Jose Angel Shiuk , Rick Barraza, Emil Kasumov
May 10, 2023
Although I have bought 10 plus cars from this dealer, I'm still very disappointed with this appointment for service it by the second time. It took me 3 hours to leave the dealer for a scheduled oil change. M still very disappointed with this appointment for service it by the second time. It took me 3 hours to leave the dealer for a scheduled oil change. My complain about a brake noise, FOR THE SECOND TIME, I have ZERO comment/answer from the consultant. I saw my car parked outside about 1 1/2 hour of waiting time but it dissapeared. I thought somebody was test driving it to final checks but I couldn't find my consultant. After almost 3 hours I decided to interrupt the conversation of 3 other consultant and asked for my consultant and my car. Promptely one of the consultant went to my consultant table and checked for my service sheet. The car was ready for more than an hour but nobody contacted me. And BTW I was inside the dealer's premises all the time. Finally, 15 minutes after leave the dealer my consultant called me to let me know that my car was ready to pick up and I told him that I was already in my way home with my car! I confess that I just went to the dealer because I still had my brake noise complain still pending since the previous oil change and this oil change was still free. More
by Alvaro B
Other Employees Tagged: EDUARDO FERNANDEZ EL CHE
May 03, 2023
They suck! !!! Never called me are anything... My business isn't good enough for them !!! Never called me are anything... My business isn't good enough for them More
by Ca Dealers are liars.
Other Employees Tagged: Isaac Cohen, Jose Merida, Jose Fernandez , Rick Barraza, Jorge Carta, EDUARDO FERNANDEZ EL CHE, Rene Garcia, Yonien Gonzalez, Gustavo Guerra
April 22, 2023
Maravilloso, genial, explendido, la mejor experiencia de compra que he tenido aunque sea mi primera vez con un auto compra que he tenido aunque sea mi primera vez con un auto More
by llaugertcruz
Other Employees Tagged: Isaac Cohen, Jose Merida, Jose Fernandez , Jorge Carta, EDUARDO FERNANDEZ EL CHE, Rene Garcia, Yonien Gonzalez, Gustavo Guerra, Emil Kasumov
