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Suzanne Cochrane
Refer Me
87 Reviews
Suzanne started her career at Helms Bros. in 1982 as a receptionist/biller and over the last 30 years has held many position in the dealership. She has been the General Manager since graduating NADA GM training in 2000. "My passion for the industry has led to an amazing career and an attitude that I impart on all my team members. I am grateful for the opportunity to accommodate the automotive needs for so many clients and continually strive to exceed their expectations always." Suzanne's other interests are health, fitness, reading and anything that pertains to self -improvement. She resides on Long Island with her husband and twin daughters.
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87 Reviews of Suzanne Cochrane
January 04, 2022
Very pleased with service from Helm Bros Mercedes dealer. Pleasant attitude and fast respond for any questions Pleasant attitude and fast respond for any questions More
by MISHA.RADULOVIC
Verified CustomerOther Employees Tagged: Giacomo Liparoto
Helpful 
September 08, 2021
Great Dealer. Been going here for over 20 years. Always trying to make their customers happy. I highly recommend. Debbie Chung is the person to go to. trying to make their customers happy. I highly recommend. Debbie Chung is the person to go to. More
by LEE36
Other Employees Tagged: Debbie Chung, Daniel Rhee, Giacomo Liparoto
August 20, 2021
Suzanne Cochran’s and Jeff Stampler are both terrific in every way. They are very smart,pleasant to deal with and know everything about Mercedes. Auto sales are a tough business but they seem capable of dea every way. They are very smart,pleasant to deal with and know everything about Mercedes. Auto sales are a tough business but they seem capable of dealing with any question or problem. They are both auto sales stars. More
by ALLAN.CRAMER
Other Employees Tagged: Jeffrey Stampler, Giacomo Liparoto
July 08, 2021
I have owned 5 Mercedes prior and the last two were acquired from this dealership! The experience was wonderful from beginning to end. The service is excellent - so accommodating and stress-free. I wou acquired from this dealership! The experience was wonderful from beginning to end. The service is excellent - so accommodating and stress-free. I would have no concerns recommending this dealership!! More
by RHONDAMEZ
Other Employees Tagged: Jeffrey Stampler, Jennifer Lang, Giacomo Liparoto
May 16, 2021
Helms Bros provided Excellent service. Efficient and friendly. They made getting a new car a pleasant experience. I would definitely recommend them to friends and family. friendly. They made getting a new car a pleasant experience. I would definitely recommend them to friends and family. More
by DEBORAHPIAZZA
Other Employees Tagged: Michael Altamura, Giacomo Liparoto
April 26, 2021
The dealership is well organized and Dominique Smith, my sales person provided me a great experience and answered all my questions regarding the Mercedes brand. Such a great experience and also sending a sp sales person provided me a great experience and answered all my questions regarding the Mercedes brand. Such a great experience and also sending a special thank you to Suzanne Cochrane the General Manager! I will highly recommend this dealership and Dominique to my family and friends. Thank you. More
by LAURAMARINO7255
Other Employees Tagged: Smith, Dominique
April 15, 2021
Known to them for years price were very competitive in Parts Department. Did a lease and was disappointed in the way it was handled. They say and promise things up front and never delivered. Lied. Parts Department. Did a lease and was disappointed in the way it was handled. They say and promise things up front and never delivered. Lied. More
by DPETERKI
Other Employees Tagged: Kathleen Baade, Rich Grein, Andy Lin, Paul Brzozowski , Dave Jenning- Excellent worker
April 07, 2021
Excellent customer service. Mike Nekava and GM Suzanne Cochrane teamed up to make my purchase as painless as possible. Even when there was a setback at the factory, they did their best to keep me informe Cochrane teamed up to make my purchase as painless as possible. Even when there was a setback at the factory, they did their best to keep me informed. I'll be back! More
by DPPRATT
Other Employees Tagged: Jennifer Lang, Michael Nekava
March 30, 2021
Suzanne and John Paul delivered extraordinary results They were attentive and extremely patient with my many questions. They truly made me feel like a valued customer and I will recommend them to my fri They were attentive and extremely patient with my many questions. They truly made me feel like a valued customer and I will recommend them to my friends and family More
by KOUDELLOU
Other Employees Tagged: Michael Altamura, Jennifer Lang , John Paul
March 29, 2021
My experience was A+. Suzanne Cochrane was amazing. She My experience was A+. Suzanne Cochrane was amazing. She was able to find and secure the exact vehicle I wanted and had it ready in 4 days. She mad My experience was A+. Suzanne Cochrane was amazing. She was able to find and secure the exact vehicle I wanted and had it ready in 4 days. She made the entire process seamless and painless. This is what a top-level customer service feels like. Going to pick up my vehicle, I meet Michael Nekava. He made me feel like a VIP. From the moment I came through the doors and left with my vehicle, He was right there with mew to ensure that I felt valued. I will definitely recommend this dealership to everyone. More
by MUSIGEORGE
Other Employees Tagged: Michael Nekava, Giacomo Liparoto, Jason Valentine, Dennis Kwong
