Suzanne Johnston | Page 42

My experience at this dealership was incredible. Steve was super helpful and every question I had asked he responded thoroughly. I would definitely recommend this dealership to anyone in need of a vehicle was super helpful and every question I had asked he responded thoroughly. I would definitely recommend this dealership to anyone in need of a vehicle. More

by effiezaharopoulos Verified Customer Verified Customer

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Doug was great to work with. He answered all my questions and made purchasing a vehicle from afar one of the easiest processes I’ve gone through. Also, I would like to thank the finance team for assistance g and made purchasing a vehicle from afar one of the easiest processes I’ve gone through. Also, I would like to thank the finance team for assistance getting a phenomenal rate through Ford Credit More

by lazzariaustin4 Verified Customer Verified Customer

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Greg, Rich, and Suzanne were absolutely amazing. There was no pressure, no tactics, just excellent customer service and a desire to make sure we were happy with our experience. They’ve earned our business was no pressure, no tactics, just excellent customer service and a desire to make sure we were happy with our experience. They’ve earned our business now and in the future! More

by Rob L Verified Customer Verified Customer

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Thanks to Rich and Karl Flammer Ford forMy new Ford Thanks to Rich and Karl Flammer Ford for My new Ford F-150 purchase. Very smooth transaction thanks again Will highly recommend others to this deal Thanks to Rich and Karl Flammer Ford for My new Ford F-150 purchase. Very smooth transaction thanks again Will highly recommend others to this dealer More

by Garys35 Verified Customer Verified Customer

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I have been a long time service customer at Karl Flammer Ford. Shopping for a replacement for my 2000 Ford Ranger was very pleasant and professional experience. I would definitely go back to Karl Flammer Fo Ford. Shopping for a replacement for my 2000 Ford Ranger was very pleasant and professional experience. I would definitely go back to Karl Flammer Ford and Lloyd Williams when shopping for my next car or truck. More

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Great experience! Chris, our sales professional, was honest and upfront making the buying process pressure free. He was knowledgeable and patient with us during our big investment. Thank you Chris! honest and upfront making the buying process pressure free. He was knowledgeable and patient with us during our big investment. Thank you Chris! More

by twjones314 Verified Customer Verified Customer

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After three days working with the sales person , 14 text messages six emails and countless phone calls I was never told that the car I was buying was a car in the loaner program. The text and email quote an messages six emails and countless phone calls I was never told that the car I was buying was a car in the loaner program. The text and email quote and offer of the car showed it had 7 miles on it. Call on Saturday morning to make Arrangements to pick up car on Tuesday that is when I was told by my sales person that the car was not a new car but a loaner with 1650 miles. I would never recommend this dealership to anyone and I am looking forward in talking to Ford customer service to see if this is standard sales practice. I also was told that the $2000 protection plan was part of the deal and could not be eliminated from the buy. On my way home also tried to use the windshield washers and found out the reservoir was empty. Great service. On delivery the back seats had grease stains and had to go back to service for cleanup. Ps: love the car. More

by buonotrop Verified Customer Verified Customer

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Excellent service from the time we walked though the door . Thank you all from sales to the auto mechanics. I send my friends and family to your dealership. We trust no other . . Thank you all from sales to the auto mechanics. I send my friends and family to your dealership. We trust no other . More

by kapadams Verified Customer Verified Customer

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I LOVE MY NEW CAR!!!! Everyone here is super friendly and helpful. Mack Gange, Steve Iacuone and Suzanne Johnston all went out of their way to help me when ever I needed it. If you are wanting a vehicle, you helpful. Mack Gange, Steve Iacuone and Suzanne Johnston all went out of their way to help me when ever I needed it. If you are wanting a vehicle, you should come here to buy it. More

by vishouslover380 Verified Customer Verified Customer

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We just purchased a 2021 Ford Escape. We had gone to 2 dealers. Neither of which even acknowledged us. At one we even headed into the showroom looked at a car and still no one came to ask if we needed hel dealers. Neither of which even acknowledged us. At one we even headed into the showroom looked at a car and still no one came to ask if we needed help. After that we headed to Karl Flammer Ford. Right after we got there Steve Gonzalez came out to greet us and offer help. After looking at a few vehicles we chose one and started the process. Steve never pressured or pushed us in any way. He was professional yet friendly, open, funny and helpful..answering any and all questions we had. We have decided that in all our years of buying a car he’s the best salesman we’ve have ever had. We feel like we got a fair deal! Even the finance manager was wonderful. My husband said she’s the best one we’ve ever dealt with. Offered up all the extra options available but didn’t push us in any way. Every single employee we encountered was friendly. We would never hesitate to recommend this dealership to anyone. Do yourself a favor and don’t even waste your time going anywhere else! We are extremely happy customers! More

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