T.J Mitchell
T.J Mitchell at Columbia Honda

T.J Mitchell | Page 23

Service Manager

Columbia Honda

1650 Heriford Rd.
Columbia, MO 65202

Contact Me
5.0
389 Reviews
5.0

389 Reviews

Write a Review

389 Reviews of T.J Mitchell

February 22, 2021

Dealership Rating
Employee Rating

TJ is fantastic to work with. Always gets us in for a same day appointment and out the door in a timely manner. We will continue to bring all our vehicles to Honda for service and maintenance. More

by Mickiev
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Feb 23, 2021

Columbia Honda responded

Thank you so much for your positive feedback on our service department, we really appreciate it and can't wait to help you again!

February 20, 2021

Dealership Rating
Employee Rating

Efficient, got the work done in good time, did a good job, prices competitive, wait area clean, snacks and drinks provided, people friendly, had the opportunity to have the courtesy van take me home More

by revans007
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Feb 22, 2021

Columbia Honda responded

Thank you so much for all your positive feedback! We are glad to hear you had such great service :)

February 10, 2021

Dealership Rating
Employee Rating

I have a 2006 Honda. You have kept it running great. I have received top notch service from both service advisers who have assisted me. My adviser for the last 2-3 years, TJ, is absolutely top notch. I More

by Vicki
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Steve - courtesy van driver

Feb 11, 2021

Columbia Honda responded

Thank you so much, Vicki! What a sweet review to read this morning, glad to know that our service department is so excellent to work with!

February 10, 2021

Dealership Rating
Employee Rating

We brought the car in for a service recall on a window switch after notification by Honda. Efficient quality work. Windows all work fine. Happy customer! And follow up was excellent, checking on satisf More

by robfleming1
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Feb 10, 2021

Columbia Honda responded

Thank you so much for your positive review, we really appreciate it! Glad all of your windows are working!

February 01, 2021

Dealership Rating
Employee Rating

Great customer service!!!!The repairs were done on time Great customer service!!!! The repairs were done on time and for a reasonable price. All of the service people are very helpful and great to work w More

by Kevin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Michelle "Mickey" Lewis-Sexton

Feb 02, 2021

Columbia Honda responded

Woo! So happy to hear that you had such an amazing service experience!

January 30, 2021

Dealership Rating
Employee Rating

Excellent service as always. T J is the best!The waiting Excellent service as always. T J is the best! The waiting room was clean and well cared for. There is plenty of covid-19 precautions More

by Sandra
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Feb 01, 2021

Columbia Honda responded

Thank you, Sandra, we are glad to hear your service visit went so well and you felt safe in our dealership!

January 19, 2021

Dealership Rating
Employee Rating

Brandon was friendly, efficient, knowledgeable, and presented a high quality customer service attitude. He represented Columbia Honda in an excellent way and made me feel valued as a customer More

by Hholden565
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 19, 2021

Columbia Honda responded

You are a very valued customer :) Please do call if you have any more issues!

January 17, 2021

Dealership Rating
Employee Rating

Once everything was figured out do you staff be quarantined the communication really stepped up. Everyone was super friendly and informative. I would buy from Columbia Honda again More

by Duanewhite
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mike Miller , Arthur Brown

Jan 19, 2021

Columbia Honda responded

Thank you so much for your kind words. We can't wait to help you search for your next car!

January 16, 2021

Dealership Rating
Employee Rating

I liked the service, prompt efficient and friendly. I do not like having to write 25 words in review and will not do that next time. That's just plain stupid. More

by jca57
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 19, 2021

Columbia Honda responded

Thank you! Sorry, DealerRater has a word count, its a drag.

September 09, 2020

Dealership Rating
Employee Rating

Bill Shelton and TJ Mitchell are awesome to work with. Thank you so much for improving our car buying experience. As this was our third new car purchase from Columbia Honda/Bill Shelton, we should know th More

by rifco1
Recommend Dealer
Yes

Other Employees Tagged: Bill Shelton

Sep 10, 2020

Columbia Honda responded

Nothing we love more than 5 star reviews from our repeat and loyal customers. Your customer loyalty is truly appreciated.

...
23
...

Dealership Inventory (335 Vehicles)

used 2022 Honda Pilot car, priced at $24,687
2022 Honda Pilot
used
Platinum White Pearl exterior
Automatic
All-wheel Drive
new 2026 Honda CR-V car, priced at $35,591
2026 Honda CR-V
new
Platinum White Pearl exterior
CVT
All-wheel Drive
used 2025 Acura ADX car, priced at $38,187
2025 Acura ADX
used
Platinum White Pearl exterior
Automatic
Front-wheel Drive
used 2025 Hyundai Santa Fe car, priced at $36,587
2025 Hyundai Santa Fe
used
Serenity White exterior
Automatic
All-wheel Drive
used 2024 Honda Odyssey car, priced at $35,987
2024 Honda Odyssey
used
Platinum White Pearl exterior
Automatic
Front-wheel Drive
new 2026 Honda Accord car, priced at $31,254
2026 Honda Accord
new
Still Night Pearl exterior
CVT
Front-wheel Drive