TERRY UNDERDUE
TERRY UNDERDUE at Fred Anderson Toyota

TERRY UNDERDUE

ASM TEAM LEAD

Fred Anderson Toyota

9101 Glenwood Ave
Raleigh, NC 27617

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5.0
32 Reviews
5.0

32 Reviews

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32 Reviews of TERRY UNDERDUE

August 29, 2025

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Employee Rating

Service is great. Everyone I spoke to was very helpful and took a lot of time explaining what was wrong with my car and what they had to do to fix it. Very impressive. More

by jlfarrelljr46
Service Price Transparency
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Recommend Dealer
Yes
Sep 02, 2025

Fred Anderson Toyota responded

Thank you for the glowing review! We're happy to hear our team took such great care of you. We truly appreciate your recommendation and look forward to helping you in the future. -Fred Anderson Toyota of Raleigh

Sep 02, 2025

Fred Anderson Toyota responded

Hi, we here at Fred Anderson Toyota of Raleigh are very happy to have provided you with such a positive experience! We always strive to provide top quality service to every guest, and we are pleased to hear that you enjoyed your experience!

August 26, 2025

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Always able to get service when I want it, great service reps, service always completed as expected on time. More

by jhroycroft
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Recommend Dealer
Yes

Other Employees Tagged: Jody Fleming

Aug 27, 2025

Fred Anderson Toyota responded

We're pleased to hear that our team provides timely and efficient service! Thank you for choosing Fred Anderson Toyota of Raleigh and for sharing your support. See you next time!

August 04, 2025

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I stopped in to order parts, but they had the parts in stock and were able to install them the same day. It was costly, but what isn’t these days. They also completed my annual inspection saving me a trip More

by Sharon Hill
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Recommend Dealer
Yes
Aug 05, 2025

Fred Anderson Toyota responded

Hi Sharon, we're happy you found our staff to be so supportive during your experience here at Fred Anderson Toyota of Raleigh. Feel free to reach out to us if you need anything. Have a wonderful day.

July 25, 2025

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Great service, easy to schedule an appointment, great communication back and forth. Just overall good experience. More

by Heart of a panda
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Recommend Dealer
Yes
Jul 27, 2025

Fred Anderson Toyota responded

Hi, thank you for sharing your positive experience at Fred Anderson Toyota of Raleigh! Feel free to reach out to us if you need anything. Have a wonderful day.

July 18, 2025

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I always use Terry as my Service Advisor. He is always honest about my vehicle. More

by Jerussell11390
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Recommend Dealer
Yes
Jul 20, 2025

Fred Anderson Toyota responded

Hello, we appreciate you taking the time to leave us this feedback of Fred Anderson Toyota of Raleigh. If you have any further questions, please don't hesitate to reach out!

June 02, 2025

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Made service appointment online, took car right in on time and returned in an acceptable time when service was completed. More

by rjenkfam
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Recommend Dealer
Yes
Jun 09, 2025

Fred Anderson Toyota responded

Hi, we here at Fred Anderson Toyota of Raleigh are very happy to have provided you with such a positive experience! We sincerely thank you for the positive review and look forward to seeing you again soon!

May 06, 2025

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I always bring my Rava4 here for service. .I have no problem with the service dept. More

by sturdivant1618
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Recommend Dealer
Yes
Jun 08, 2025

Fred Anderson Toyota responded

Hi there, we really appreciate you leaving a review! Thanks for taking the time to rate your visit. We’re so glad you felt our team provided 5 star service, we’re always happy to help! Have a great day and take care.

April 25, 2025

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Felt like the service center people are just salesmen not customers service for what you need. More

by Lil Redd
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Recommend Dealer
Yes
Apr 25, 2025

Lil Redd responded

I got my car back with a warning and was told it was from the calibration on my car windshield and hit okay. Now I am going to have to take it in again after all safety warnings are going off. I was very satisfied with my service until I got it back worse than I took it in. I even suggested it to my son to do his car and now I am reconsidering. We both went in for the same mileage on the cars and his is going to be 400 more than mine. We have the same car just one year older than the other.

Apr 25, 2025

Lil Redd responded

Disappointed

April 21, 2025

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Wonderful service manager to deal with as soon as I arrived. Discussed previous recommendations and questioned what was needed next. More

by Jaghenry1
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Recommend Dealer
Yes
Jun 09, 2025

Fred Anderson Toyota responded

Hi, we here at Fred Anderson Toyota of Raleigh are very happy to have provided you with such a positive experience! We sincerely thank you for the positive review and look forward to seeing you again soon!

April 01, 2025

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Employee Rating

Terry Underdue is an amazing advisor. He is very professional and knowledgeable. The service process is always seamless and enjoyable. Thanks again Terry! More

by larry.snead
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Recommend Dealer
Yes
Jun 06, 2025

Fred Anderson Toyota responded

Hello, we're happy you found our staff to be so supportive during your experience here at Fred Anderson Toyota of Raleigh. We are always more than happy to assist you if anything else comes up. Take care!

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