Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
View All Employees
TERRY UNDERDUE
TERRY UNDERDUE at Fred Anderson Toyota

TERRY UNDERDUE

ASM TEAM LEAD

Fred Anderson Toyota

9101 Glenwood Ave
Raleigh, NC 27617

Contact Me
5.0
29 Reviews
5.0

29 Reviews

Write a Review

29 Reviews of TERRY UNDERDUE

July 25, 2025

Dealership Rating
Employee Rating

Great service, easy to schedule an appointment, great communication back and forth. Just overall good experience. More

by Heart of a panda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print

July 18, 2025

Dealership Rating
Employee Rating

I always use Terry as my Service Advisor. He is always honest about my vehicle. More

by Jerussell11390
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Jul 20, 2025

Fred Anderson Toyota responded

Hello, we appreciate you taking the time to leave us this feedback of Fred Anderson Toyota of Raleigh. If you have any further questions, please don't hesitate to reach out!

June 02, 2025

Dealership Rating
Employee Rating

Made service appointment online, took car right in on time and returned in an acceptable time when service was completed. More

by rjenkfam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Jun 09, 2025

Fred Anderson Toyota responded

Hi, we here at Fred Anderson Toyota of Raleigh are very happy to have provided you with such a positive experience! We sincerely thank you for the positive review and look forward to seeing you again soon!

May 06, 2025

Dealership Rating
Employee Rating

I always bring my Rava4 here for service. .I have no problem with the service dept. More

by sturdivant1618
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Jun 08, 2025

Fred Anderson Toyota responded

Hi there, we really appreciate you leaving a review! Thanks for taking the time to rate your visit. We’re so glad you felt our team provided 5 star service, we’re always happy to help! Have a great day and take care.

April 25, 2025

Dealership Rating
Employee Rating

Felt like the service center people are just salesmen not customers service for what you need. More

by Lil Redd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Apr 25, 2025

Lil Redd responded

I got my car back with a warning and was told it was from the calibration on my car windshield and hit okay. Now I am going to have to take it in again after all safety warnings are going off. I was very satisfied with my service until I got it back worse than I took it in. I even suggested it to my son to do his car and now I am reconsidering. We both went in for the same mileage on the cars and his is going to be 400 more than mine. We have the same car just one year older than the other.

Apr 25, 2025

Lil Redd responded

Disappointed

April 21, 2025

Dealership Rating
Employee Rating

Wonderful service manager to deal with as soon as I arrived. Discussed previous recommendations and questioned what was needed next. More

by Jaghenry1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Jun 09, 2025

Fred Anderson Toyota responded

Hi, we here at Fred Anderson Toyota of Raleigh are very happy to have provided you with such a positive experience! We sincerely thank you for the positive review and look forward to seeing you again soon!

April 01, 2025

Dealership Rating
Employee Rating

Terry Underdue is an amazing advisor. He is very professional and knowledgeable. The service process is always seamless and enjoyable. Thanks again Terry! More

by larry.snead
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Jun 06, 2025

Fred Anderson Toyota responded

Hello, we're happy you found our staff to be so supportive during your experience here at Fred Anderson Toyota of Raleigh. We are always more than happy to assist you if anything else comes up. Take care!

March 12, 2025

Dealership Rating
Employee Rating

Flexible scheduling, courteous and knowledgeable service; quick turnaround and reliable seevice. I highly recommend this dealership, maintenance and repair shop. More

by skserious
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Mar 15, 2025

Fred Anderson Toyota responded

Hi, we are very happy that the team here at Fred Anderson Toyota of Raleigh could provide you with a positive experience! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

March 10, 2025

Dealership Rating
Employee Rating

Over the years I've gotten to know many of the people who work there and they are great people. More

by Billstreit63
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Mar 14, 2025

Fred Anderson Toyota responded

Hi there, we truly appreciate you taking the time to leave a review! Thanks for the positive rating, and we’re so glad to know you had a great visit. We’ll see you again soon!

March 02, 2025

Dealership Rating
Employee Rating

Very pleased with the service I’am always treated well very informed of my service needs and cost More

by Stanman1954
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Mar 06, 2025

Fred Anderson Toyota responded

Hi, we here at Fred Anderson Toyota of Raleigh are very happy to have provided you with such a positive experience! If you have any further questions, please don't hesitate to reach out!

1
2
3

Dealership Inventory (334 Vehicles)

used 2024 Genesis G70 car, priced at $29,379
2024 Genesis G70
used
Tasman Blue exterior
Automatic
Rear-wheel Drive
$29,379
View Details
used 2024 Toyota Tacoma car, priced at $34,500
2024 Toyota Tacoma
used
Black exterior
Automatic
Rear-wheel Drive
$34,500
View Details
used 2024 Hyundai Palisade car, priced at $36,596
2024 Hyundai Palisade
used
Sierra Burgundy exterior
Automatic
All-wheel Drive
$36,596
View Details
used 2020 Chevrolet Silverado 1500 car, priced at $34,898
2020 Chevrolet Silverado 1500
used
Summit White exterior
Automatic
Four-wheel Drive
$34,898
View Details
used 2019 Toyota Yaris Sedan car, priced at $14,778
2019 Toyota Yaris Sedan
used
Stealth exterior
Automatic
Front-wheel Drive
$14,778
View Details
used 2013 Honda Odyssey car, priced at $11,811
2013 Honda Odyssey
used
Polished Metal Metallic exterior
Automatic
Front-wheel Drive
$11,811
View Details
View All Inventory