TJ Burke | Page 28

TJ greeted me as soon as I walked in the service center and provided updates as necessary. and provided updates as necessary. More

by PAT.MARTIN152 Verified Customer Verified Customer

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Mostly friendly in person some are actually rude or uncaring on the phone service department The guy in parts is awesome uncaring on the phone service department The guy in parts is awesome More

by raywells14 Verified Customer Verified Customer

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I went in for service and the staff was very friendly. They got me in and out as quick as they could. They got me in and out as quick as they could. More

by thomas2244.tc Verified Customer Verified Customer

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Same great service that we have come to know and appreciate. We have been coming here for years and never been disappointed. appreciate. We have been coming here for years and never been disappointed. More

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Very professional and knowledgeable service always. I was kept informed, and provided with transportation. My service advisor is the best, understands issues that are important and addresses them in a profes kept informed, and provided with transportation. My service advisor is the best, understands issues that are important and addresses them in a professional manner. More

by JOHNBART1955 Verified Customer Verified Customer

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TJ took good care of us and let me know what had to be done with my truck. Nice gentlemen. done with my truck. Nice gentlemen. More

by yquezada88 Verified Customer Verified Customer

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Always great service at Ray Chevy. TJ handle everything from start to finish. Dropped the vehicle of and a few hours later got the call that the work was complete. Fast and easy. from start to finish. Dropped the vehicle of and a few hours later got the call that the work was complete. Fast and easy. More

by BANASE Verified Customer Verified Customer

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Worst truck buying experience period. Purchased a high dollar used truck, there was an brake issue with the safety they forwarded me before delivery. I called TJ Burke in service with the question raised dollar used truck, there was an brake issue with the safety they forwarded me before delivery. I called TJ Burke in service with the question raised on his report and got a total run around, wouldn’t provide detail (Mind you they already had my 41K in their bank) Liz their service manager again zero knowledge or help.. was told instead to speak to sales manager Ryan Borke, still looking for clarification he never answered the question honestly or with any integrity. Plead the 5th and told me he knows nothing of mechanicals on cars… What??? You’re a new car manager! Tried to get them to fix the issue but with an extreme bad taste in my mouth I finally bailed out on the truck. Then was told the full payment I wired to them couldn’t be wired back but instead sent by courier. Every aspect after dealing with my salesman Robert was a complete disaster, I don’t care if you see awards or community deeds the bottom line is if you don’t conduct yourself with integrity which they failed miserably, you don’t get my business. If you have knowledge in the auto business stay clear of Ray’s if your inexperienced looking for a trustworthy car experience you’ll have walked into the wrong dealership. More

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Guillermo Ruiz is very professional he did super job getting my Chevy Trax 2020. All ways asking me I need help with anything very polite man. getting my Chevy Trax 2020. All ways asking me I need help with anything very polite man. More

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Great service, fast and efficient good communication between advisors. I enjoyed the overall experience. I did not feel forced into any decision. They were patient and overall great people to do busines between advisors. I enjoyed the overall experience. I did not feel forced into any decision. They were patient and overall great people to do business with. More

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