TJ Hamilton | Page 3

Excellent Customer Service I had been looking for several weeks online and stopped by Family Toyota later in the evening. When I walked in, Zoe and Juliano were friendly and wel I had been looking for several weeks online and stopped by Family Toyota later in the evening. When I walked in, Zoe and Juliano were friendly and welcoming. Aaron in the finance was also very nice and helpful. The customer service they provided was above my expectations and the atmosphere was extremely positive and courteous when I returned for maintenance with TJ. The follow up has been phenomenal. They have made every effort to ensure I have been satisfied with my experience. I definitely recommend this dealership! I am happy to have found them! More

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I had a great buying experience This was my second car purchase from Family Toyota of Arlington. I found my Salesman, Andrei Mihailescu,by an introduction from TJ Hamilton from Serv This was my second car purchase from Family Toyota of Arlington. I found my Salesman, Andrei Mihailescu,by an introduction from TJ Hamilton from Service. I learned from TJ that the Salesman 'David' from my first purchase, years ago, no longer worked there. TJ was great and answered several questions for me. I already knew I was looking for a low mileage Corolla or Camry. I stopped by for 30 minutes on a Friday and met Andrei and told him what I was looking for. Andrei showed me several options that they had in inventory. Andrei's knowledge of the products was impressive. Quality and value were top concerns of mine and I really feel that Andrei showed me cars that fit the bill. I brought my wife back the next day on Saturday. After test driving both a Corolla and a Camry, we chose the Camry. We are now a two Camry Family. From the time we arrived until the time we drove away was a little more than 2 hours total. The 2 top car buying experiences I have had in my life have been at Family Toyota. I keep cars for a long time. My hope is the next time I need a car I will be able to find Andrei again. More

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Honest people Best dealership experience I've ever had. The service department is always honest and friendly to me. I will buy all my vehicles here if it stays that Best dealership experience I've ever had. The service department is always honest and friendly to me. I will buy all my vehicles here if it stays that way. More

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Great experience I originally corresponded through email with Nick. He was very patient. There was no pressure involved. I understand that there's a sense of urgency f I originally corresponded through email with Nick. He was very patient. There was no pressure involved. I understand that there's a sense of urgency for a salesperson to close a deal in a matter of time. When it came time I came in and Danny took care of me. He's a great as well. I wish I could've met Nick in person to say thank you but I also hope this review shows the appreciation I have for him. Thanks family Toyota. Customers for life. More

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