TJ Madden
TJ Madden at Herb Chambers Honda of Burlington

TJ Madden | Page 5

General Sales Manager

Herb Chambers Honda of Burlington

33 Cambridge St
Burlington, MA 01803

4.9
129 Reviews

Herb Chambers Honda of Burlington is the only dealership I have ever worked for. I began my career here as a Sales & Leasing Consultant in 2005 and eventually was promoted to Finance & Insurance. I was promoted once again to Sales Manager and have been doing this for almost 7 years now. I am very proud to be part of the Herb Chambers family and our customers do too!

4.9

129 Reviews

Write a Review

Dealership Experience

20 yrs, 9 mos

Industry Experience

20 yrs, 9 mos

Languages Spoken

English English

129 Reviews of TJ Madden

February 28, 2023

Dealership Rating
Employee Rating

Excellent service, very helpful and friendly , the whole staff was excellent , thank you for all the help More

by danipcg24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 02, 2023

Herb Chambers Honda of Burlington responded

Thank you for your excellent review! -Herb Chambers Honda of Burlington

February 28, 2023

Dealership Rating
Employee Rating

As soon as I walked in a great Salesman Rob Kinneen introduced himself. We sat down he was very friendly and professional hard to find that most times. He got me driving a car within minutes and told m More

by Bob
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Robbie Kinneen

Mar 02, 2023

Herb Chambers Honda of Burlington responded

Hi Bob, It's great knowing that Rob and the team made this a great experience for you! We look forward to assisting you again next time! Thank you! - Herb Chambers Honda of Burlington

January 27, 2023

Dealership Rating
Employee Rating

Frank was great to work with! Very accommodating and available. Addressed all our questions and concerns. Very happy with our purchase. More

by natper32
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Frank Madden

Jan 30, 2023

Herb Chambers Honda of Burlington responded

Thank you for the wonderful review! Frank & the team are happy to hear you're enjoying your new vehicle and hope to see you again next time here at Herb Chambers Honda of Burlington!

December 24, 2022

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Employee Rating

I have been working with this dealer for twenty five years. They are the best to work with. More

by Rdlow
Sales Price Transparency
Trade-in Experience
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Islam Elgohary

Dec 28, 2022

Herb Chambers Honda of Burlington responded

Thank you for sharing your experience working with our team at Herb Chambers Honda of Burlington! We look forward to seeing you next time!

December 15, 2022

Dealership Rating
Employee Rating

Great service - kept in contact as my car was being built. Offered to drive the car to me out of state if needed. Very friendly and answered all my questions. More

by SuzanneMil
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Robbie Kinneen , Marc Starr

Dec 16, 2022

Herb Chambers Honda of Burlington responded

Thank you for the kind feedback! We appreciate you trusting the Herb Chambers Honda of Burlington team with your purchase and hope you won't hesitate to reach out if there's anything else we can do for you!

October 18, 2022

Dealership Rating
Employee Rating

Patrick went above and beyond to help me he didn’t let me feel pressure very supportive and we ended up getting the car I wanted TJ was awesome as well More

by oromero0809
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Patrick Sisk

Oct 19, 2022

Herb Chambers Honda of Burlington responded

Thanks for the five stars! We're honored to hear that Patrick could assist you during your visit with us here at Herb Chambers Honda of Burlington. We hope to see you back for all of your future automotive needs!

August 15, 2022

Dealership Rating
Employee Rating

Tj madden the best sales man this is my second Honda great service. Also frank madden a great help More

by annettefavale
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jake Matton

Aug 16, 2022

Herb Chambers Honda of Burlington responded

Thank you so much, Annette! We're glad TJ and Frank made this a memorable second Honda purchase! We hope to see you for your third! - Herb Chambers Honda of Burlington

Aug 15, 2022

annettefavale responded

Great experience

June 18, 2022

Dealership Rating
Employee Rating

Friendly staff and Jeffery was great today from the time we dropped the car off to him calling in the middle with suggestions from the tech and then calling when it was complete. Always a great experience More

by Pilot Guy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Lance Fisher, Chris Glen , Jeffery

Jun 23, 2022

Herb Chambers Honda of Burlington responded

Thanks so much for taking the time out of your day in order to provide us with this five-star review! We appreciate the kind words and we're honored to hear how Jeffery could assist you during your visit. We hope to see you here again! -Herb Chambers Honda of Burlington

April 27, 2022

Dealership Rating
Employee Rating

I had to go tires replacement, oil change along with other things, Jeff was very helpful by explaining the reasons behind the need for all of those. Great service, thank you very much. More

by Ralu
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Apr 28, 2022

Herb Chambers Honda of Burlington responded

We're glad Jeff could help! Thank you, Ralu! - Herb Chambers Honda of Burlington

March 19, 2022

Dealership Rating
Employee Rating

The dealership is clean and welcoming. Everyone there is super professional and very respectful. I will continue to come here for all my new car needs. More

by wmontague
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Pedro Abreu-Tejeda

Mar 22, 2022

Herb Chambers Honda of Burlington responded

Thank you for taking the time to share your experience at Herb Chambers Honda of Burlington! We appreciate your visit and look forward to seeing you next time!

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