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TJ Ruff
TJ Ruff at Davis Gainesville Automotive
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TJ Ruff | Page 2

Mazda Sales Manager

Davis Gainesville Automotive

2600 N Main St
Gainesville, FL 32609

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4.4
23 Reviews

Dealership Experience

5 yrs, 8 mos

Industry Experience

16 yrs, 5 mos

4.4

23 Reviews

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23 Reviews of TJ Ruff

January 14, 2024

Dealership Rating
Employee Rating

I was somewhat disappointed in the 'quality control' of a simple oil change and tire rotation. My truck was returned with an incorrect mileage sticker for next oil change and both my mirrors were still locke More

by maxskeans
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rick Davis, Brandon Maynard, Josue Ostolaza, Timothy Bundrick, Christopher Sauerbrun, Carl Thompson, Mark Wyant, Mark Gauthier, Chris Norton

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Jan 16, 2024

Davis Gainesville Automotive responded

Thank you for your feedback. Your experience is not reflective of the service I aim to provide to our guests. I would like to hear more about your experience so I can ensure we prevent these issues from happening again. Josue Ostolaza jostolaza@davisauto.com 352-224-1043

November 30, 2023

Dealership Rating
Employee Rating

Christina was great! She was learning the ropes, but she was attentive, listened and assisted me by way of manager TJ Ruff. Mr. Ruff was awesome, very knowledgeable, pa More

by jonesdk
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Carl Thompson, Bobby Holcy, Christina Reyna

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Nov 30, 2023

Davis Gainesville Automotive responded

Thank you for taking the time to submit this amazing feedback. Our team takes pride in their customer service and will be happy to hear that you left Davis Gainesville Chevrolet satisfied. We are very appreciative of your 5-star review and recommendation. We appreciate you trusting us with your car buying needs and we hope you enjoy your new vehicle! Josue Ostolaza jostolaza@davisauto.com 352-224-1043

November 26, 2023

Dealership Rating
Employee Rating

Very friendly, spoke English,, soda machine does not have the price noted, so did not purchase any! More

by daleraatz4865
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Christina Reyna

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Nov 29, 2023

Davis Gainesville Automotive responded

Thank you for the feedback! I appreciate hearing all comments so we can provide the best experience for our customers. Please reach out to me if you have any questions or concerns. We look forward to serving you again. Josue Ostolaza jostolaza@davisauto.com 352-224-1043

November 19, 2023

Dealership Rating
Employee Rating

Very courteous and knowledgeable and reliable and informative thank you very very very very much More

by RUBY.COOK138
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rick Davis, Brandon Maynard, Timothy Bundrick, Christopher Sauerbrun, Mark Gauthier, Chris Norton, Paul Geisen, Tyson Adams, Josh Ropiza

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Nov 21, 2023

Davis Gainesville Automotive responded

Thank you so much for taking the time to share your feedback with us, Ruby! We work hard to make sure our guests have an awesome experience. I will share your comments with our team and we look forward to working with you again down the road. Josue Ostolaza jostolaza@davisauto.com 352-224-1043

November 10, 2023

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Employee Rating

It was the worst ever! My things were stolen from my car under the agreement that I was to come back the following day to take my stuff out. Thousands of dollars were stole More

by celicamama386
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Ben Plopino

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Nov 13, 2023

Davis Gainesville Automotive responded

I am concerned about this issue and committed to promptly resolving it. Please contact me directly as soon as you can and we can work on a resolution together. Josue Ostolaza jostolaza@davisauto.com 352-224-1043

November 06, 2023

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Employee Rating

My 3rd Purchased Experiences Work with Tim & TJ Definitely Helpful, Best, Honestly,Deal & Reliable Vehicle More

by Damis Fellove
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Timothy Bundrick, Christina Reyna

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Nov 08, 2023

Davis Gainesville Automotive responded

Damis, thank you so much for your feedback as well as your loyalty. I appreciate building long-term customer relationships and I truly value your business. Josue Ostolaza jostolaza@davisauto.com 352-224-1043

November 04, 2023

Dealership Rating
Employee Rating

The entire experience was painless, and we lost no blood during the purchase of the vehicle. More

by daleraatz4865
Sales Price Transparency
Recommend Dealer
Yes

Other Employees Tagged: Christina Reyna

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Nov 07, 2023

Davis Gainesville Automotive responded

Thanks for the wonderful review of your recent visit to our dealership. I strive for 100% customer satisfaction for each and every experience and I hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Josue Ostolaza jostolaza@davisauto.com 352-224-1043

November 01, 2023

Dealership Rating
Employee Rating

Getting my first brand new car was a great experience thanks to Ben he helped me alot and find a car I love he is the best and I would recommend him to anyone More

by PRISCILLAEDMONDSON69
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ben Plopino

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Nov 03, 2023

Davis Gainesville Automotive responded

Thank you for leaving us this review, Priscilla. I am very happy to hear that we could help get you set up with the perfect new car. If there is anything more we can do for you, please feel free to come back and see us anytime! Take care. Josue Ostolaza - jostolaza@davisauto.com

October 30, 2023

Dealership Rating
Employee Rating

Best car buying experience ever! Christina, Tj, Christopher, and our detail fella were all SO very friendly and wonderful. Definitely will recommend these amazing people to everyone! More

by christina.carter77
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Christopher Sauerbrun, Christina Reyna

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Nov 01, 2023

Davis Gainesville Automotive responded

Christina, I really appreciate you being so kind as to write this review about our dealership. We try our best to stand out from other dealers in terms of service excellence. It’s quite an accomplishment to hear that our entire team provided you the best dealer experience ever! Thank you so much. If you have any further needs, do not hesitate to come back to see us. Brandon Maynard -bmaynard@palmchevrolet.com; (352) 629-8011

October 24, 2023

Dealership Rating
Employee Rating

I have always enjoyed coming to Davis-Madza to have my SUV serviced, good people. More

by AWANTON3966
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Timothy Bundrick, Mark Gauthier, Chris Norton, Tyson Adams, Josh Ropiza

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Oct 25, 2023

Davis Gainesville Automotive responded

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued loyalty. Please feel free to call or stop by if there is anything else I can do to help you. Brandon Maynard -bmaynard@palmchevrolet.com; (352) 629-8011

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