TJ Schmitt
TJ Schmitt at Family Hyundai

TJ Schmitt | Page 64

Service Director

Family Hyundai

8101 W 159th St
Tinley Park, IL 60477

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4.4
661 Reviews
4.4

661 Reviews

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661 Reviews of TJ Schmitt

August 16, 2020

Dealership Rating
Employee Rating

I came into the dealership for an oil change, tire rotation, and 34 point inspection. The service department informed me that I severely needed brake pads and rotors. They said the rotors were rusted, More

by pperry
Recommend Dealer
No

Other Employees Tagged: Colin Simmons, Michael Kratschmer, Mike Majors , Larry Edwards, Eric Kratschmer, Tom Salin

Sep 02, 2020

Family Hyundai responded

We're sorry to hear that your visit didn't meet the high standards our guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly.

August 12, 2020

Dealership Rating
Employee Rating

Called to schedule an appointment because my check engine light was intermittently coming on. TJ set up the appointment for me and assured me I’d be in and out within an hour. When I took the car in, problem More

by jnava0
Recommend Dealer
Yes

August 09, 2020

Dealership Rating
Employee Rating

Excellent service as always . Friendly very helpful. Would recommend people to come to family Hyundai great people atmosphere is great. They get you in and out quickly More

by DAWNNOVAK67
Recommend Dealer
Yes

Other Employees Tagged: Graham Watson, Kristi Feinberg, Jason Lechowicz, Toni Ivanovic, Michael Kratschmer , Leon Goldman, Eric Kratschmer, Kelly Kuckelman, Joe Panici

Aug 10, 2020

Family Hyundai responded

Thank you, Dawn! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Family Hyundai.

July 20, 2020

Dealership Rating

GREAT SERVICE ALWAYS TREATED LIKE A NUMBER ONE CUSTOMER VERY FRIENDLY AND POLITE FEEL LIKE A KING WHEN I FRBRING IN MY CAR FOR ANYTHING RECOMMED THIS DEALERSHIP 10 More

by JICHA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Colin Simmons, Michael Kratschmer, Mike Majors , Eric Kratschmer, Tom Salin

Jul 21, 2020

Family Hyundai responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

July 18, 2020

Dealership Rating
Employee Rating

Excellent service! Took my car in to be serviced early in the morning and I was able to pick it up mid afternoon. Family Hyundai was able to work around my schedule in a timely manner. More

by JOSEPHBUTKUS
Recommend Dealer
Yes
Jul 20, 2020

Family Hyundai responded

Thank you, Joseph, for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

July 14, 2020

Dealership Rating
Employee Rating

Service Had a door handle brake off my daughters Elantra sport. Don’t remember the name of the service person that helped me but I have dealt with all of them More

by trgoes
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Graham Watson, Colin Simmons, Al Pellizzeri, Michael Kratschmer, Mike Majors , Larry Edwards, Eric Kratschmer, Tom Salin

Jul 15, 2020

Family Hyundai responded

Thank you for choosing Family Hyundai, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

June 29, 2020

Dealership Rating
Employee Rating

Everyone was courteous and friendly. My check engine light came. And although they found nothing wrong, my car did need an update. I have had no issues since. More

by tenauk
Recommend Dealer
Yes

Other Employees Tagged: Colin Simmons, Michael Kratschmer, Mike Majors , Eric Kratschmer, Tom Salin

Jun 30, 2020

Family Hyundai responded

Thanks for sharing your thoughts about your experience with Family Hyundai. We appreciate your business and hope to see you again soon!

June 26, 2020

Dealership Rating

Always Great Service I have been using this dealership since it opened and their service is excellent. Always on top of recalls and they correct any mistakes they make. More

by JOHN_PUTZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Colin Simmons, Michael Kratschmer, Mike Majors , Eric Kratschmer, Tom Salin

Jun 28, 2020

Family Hyundai responded

We are very happy, John, to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

June 26, 2020

Dealership Rating
Employee Rating

Great service! They took care of getting new tires for our car. It was completed quickly and expertly. It's nice to drive on new and safe tires again. More

by joewachel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 28, 2020

Family Hyundai responded

Thank you so much, Joe, for your kind words, and for taking the time to leave us this wonderful feedback!

June 18, 2020

Dealership Rating
Employee Rating

Al is very helpful & pleasant to work with. All the staff there is very friendly and have good customer service skills. My car was ready on time More

by DWELCHEE
Recommend Dealer
Yes

Other Employees Tagged: Al Pellizzeri

Jun 18, 2020

Family Hyundai responded

We are thrilled that you enjoyed your experience at Family Hyundai. Thanks for taking the time to share your experience with us.

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