661 Reviews
Write a Review661 Reviews of TJ Schmitt
August 16, 2020
I came into the dealership for an oil change, tire rotation, and 34 point inspection. The service department informed me that I severely needed brake pads and rotors. They said the rotors were rusted, rotation, and 34 point inspection. The service department informed me that I severely needed brake pads and rotors. They said the rotors were rusted, had a hole and it would cost $800. Of course I declined and went immediately after to get my brakes done by another service provider. It turns out the service department lied to me! The rotors weren’t damaged at all and did not need to be replaced and to top it all off there was no brake fluid in my car! Safe to say I won’t be returning here. And I never received the details of my 34 point inspection. I really wish I knew the exact person that worked on my car so I could make this review more specific but since my call was never returned from the service dept to resolve my issues the entire team is responsible. More
Other Employees Tagged: Colin Simmons, Michael Kratschmer, Mike Majors , Larry Edwards, Eric Kratschmer, Tom Salin
August 12, 2020
Called to schedule an appointment because my check engine light was intermittently coming on. TJ set up the appointment for me and assured me I’d be in and out within an hour. When I took the car in, problem light was intermittently coming on. TJ set up the appointment for me and assured me I’d be in and out within an hour. When I took the car in, problem was fixed and I was out in about an hour. Thanks for all your help TJ. More
August 09, 2020
Excellent service as always . Friendly very helpful. Would recommend people to come to family Hyundai great people atmosphere is great. They get you in and out quickly Would recommend people to come to family Hyundai great people atmosphere is great. They get you in and out quickly More
Other Employees Tagged: Graham Watson, Kristi Feinberg, Jason Lechowicz, Toni Ivanovic, Michael Kratschmer , Leon Goldman, Eric Kratschmer, Kelly Kuckelman, Joe Panici
July 20, 2020
GREAT SERVICE ALWAYS TREATED LIKE A NUMBER ONE CUSTOMER VERY FRIENDLY AND POLITE FEEL LIKE A KING WHEN I FRBRING IN MY CAR FOR ANYTHING RECOMMED THIS DEALERSHIP 10 ALWAYS TREATED LIKE A NUMBER ONE CUSTOMER VERY FRIENDLY AND POLITE FEEL LIKE A KING WHEN I FRBRING IN MY CAR FOR ANYTHING RECOMMED THIS DEALERSHIP 100% TELL ALL MY FRIEND ND FAMILY AGAIN CAN NOT SAY ENOUGH ABOUT THE SERVICE THANKS More
Other Employees Tagged: Colin Simmons, Michael Kratschmer, Mike Majors , Eric Kratschmer, Tom Salin
July 18, 2020
Excellent service! Took my car in to be serviced early in the morning and I was able to pick it up mid afternoon. Family Hyundai was able to work around my schedule in a timely manner. the morning and I was able to pick it up mid afternoon. Family Hyundai was able to work around my schedule in a timely manner. More
July 14, 2020
Service Had a door handle brake off my daughters Elantra sport. Don’t remember the name of the service person that helped me but I have dealt with all of them Had a door handle brake off my daughters Elantra sport. Don’t remember the name of the service person that helped me but I have dealt with all of them at one time or another. While waiting the instillation and a oil change I walked around and it surprised me to see how many people remembered me and asked how I was doing. They picked the perfect name (family) because that’s what I always feel like. More
Other Employees Tagged: Graham Watson, Colin Simmons, Al Pellizzeri, Michael Kratschmer, Mike Majors , Larry Edwards, Eric Kratschmer, Tom Salin
June 29, 2020
Everyone was courteous and friendly. My check engine light came. And although they found nothing wrong, my car did need an update. I have had no issues since. light came. And although they found nothing wrong, my car did need an update. I have had no issues since. More
Other Employees Tagged: Colin Simmons, Michael Kratschmer, Mike Majors , Eric Kratschmer, Tom Salin
June 26, 2020
Always Great Service I have been using this dealership since it opened and their service is excellent. Always on top of recalls and they correct any mistakes they make. I have been using this dealership since it opened and their service is excellent. Always on top of recalls and they correct any mistakes they make. Great employees. More
Other Employees Tagged: Colin Simmons, Michael Kratschmer, Mike Majors , Eric Kratschmer, Tom Salin
June 26, 2020
Great service! They took care of getting new tires for our car. It was completed quickly and expertly. It's nice to drive on new and safe tires again. They took care of getting new tires for our car. It was completed quickly and expertly. It's nice to drive on new and safe tires again. More
Other Employees Tagged: Colin Simmons, Michael Kratschmer
June 18, 2020
Al is very helpful & pleasant to work with. All the staff there is very friendly and have good customer service skills. My car was ready on time staff there is very friendly and have good customer service skills. My car was ready on time More
Other Employees Tagged: Al Pellizzeri
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