TJ Telesco
TJ Telesco at BMW of Darien

TJ Telesco | Page 9

Service Advisor

BMW of Darien

140 Ledge Rd
Darien, CT 06820

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4.8
90 Reviews
4.8

90 Reviews

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90 Reviews of TJ Telesco

May 04, 2023

Dealership Rating
Employee Rating

My latest service appointment at Darien BMW was excellent. Very knowledgeable service coordinator & good communication throughout. More

by Pawallace627
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 04, 2023

BMW of Darien responded

We appreciate you taking the time to share your positive experience at BMW of Darien! We're so glad our knowledgeable service coordinator provided excellent communication throughout your latest appointment. Thank you for entrusting us with your vehicle's maintenance needs, and we hope to see you back should the need arise!

May 02, 2023

Dealership Rating
Employee Rating

Organized On time Follow up Courteous Inspection video was forwarded to me A professional dealership for service More

by Redwineconnor1
Recommend Dealer
Yes
May 02, 2023

BMW of Darien responded

We're thrilled to receive your 5-star review! Our team understands the importance of follow-up and we're happy to hear that the inspection video was helpful. Thanks for your support!

April 29, 2023

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Employee Rating

We are very pleased with the attention of your service advisors. They are very knowledgeable, communicative and customer focused. More

by carolekelleher
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Jaime Gonzalez , Chris Legere

May 01, 2023

BMW of Darien responded

We're over the moon our team has demonstrated our commitment to customer service! Thanks for sharing your appreciation for BMW of Darien. Safe travels, and we'll see you next time!

April 28, 2023

Dealership Rating
Employee Rating

Thomas Telesco (TJ), my service engineer, made my experience at Darien BMW an absolute pleasure. He was polite, professional and completely understood what I needed, and clearly explained the steps More

by JM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 01, 2023

BMW of Darien responded

Thank you for sharing your experience with us! It's wonderful to hear that TJ made sure everything was taken care of in regard to your service. We appreciate your trust in BMW of Darien and will always be here to help ensure your car stays in mint condition. Drive safely!

March 27, 2023

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Employee Rating

professional and very accommodating. A well run service department and their mechanics are top notch. More

by jmigs63
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Tom Samperi

Mar 28, 2023

BMW of Darien responded

Thank you for the review! We appreciate your business and hope to see you back again at BMW of Darien!

March 04, 2023

Dealership Rating
Employee Rating

TJ was super knowledgeable and the service was perfect. Free courtesy rides and timely service. More

by Michael.Girondo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 06, 2023

BMW of Darien responded

TJ and the team are always happy to help you out, Michael! Thanks for choosing BMW of Darien!

February 24, 2023

Dealership Rating
Employee Rating

Sales and service are always executed to the highest level of integrity and professionalism. Tom Telesco couldn't have been more concise and helpful. I especially appreciated the walk around video o More

by Bushman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jaime Gonzalez , Chris Legere

Feb 24, 2023

BMW of Darien responded

Thank you for the review! We are thrilled to hear that Tom and the BMW of Darien team delivered such a successful service experience. Drive safely, and we hope to see you back again down the road!

February 24, 2023

Dealership Rating
Employee Rating

It’s efficiently run and customer friendly. Appointments easy to secure. Meets delivery expectations. Staff is great and courteous. More

by Servomation
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 24, 2023

BMW of Darien responded

Thank you for the review! We appreciate your business and hope to see you back again at BMW of Darien. Safe travels!

February 24, 2023

Dealership Rating
Employee Rating

Very professional, performed a needed recall in a very timely manner. I would highly recommend!! More

by Parts
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Sebastian Mortenson, Vince Pampena , Big Dave, The shuttle driver, great guy.

Feb 24, 2023

BMW of Darien responded

Thanks for taking a moment to give BMW of Darien a shoutout. We're happy to hear that your experience with us went seamlessly form start to finish. Take care!

February 22, 2023

Dealership Rating
Employee Rating

Every experience ( purchase & service ) has been a good experience. Excellent follow up and communication is important and BMW of Darien has certainly paid attention to every detail More

by Razoo92
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 22, 2023

BMW of Darien responded

We aim to deliver communicative, seamless service, and we're thrilled this has been reflected in your experience! Thank you for supporting us with this positive review. We will pass your kind words along to our team at BMW of Darien!

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