Tadd Wells | Page 15

Best dealership in Southern Colorado Fair, patient and helpful. No high pressure. Takes the time to answer all your questions and gives you time to sort out vehicle comparisons to help on Fair, patient and helpful. No high pressure. Takes the time to answer all your questions and gives you time to sort out vehicle comparisons to help one decide what vehicle services ones needs and wants best. After sales follow up is also stellar. Ben and Bruce spent as much time as we needed to insure we understood the features of our new Volvo and reminded us they are always available for additional support. More

by Kristen Verified Customer Verified Customer

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Good experience with good customer service I traded in a Subaru Crosstrek for a 2018 Mazda 3 and worked with Bryn. He was very personable, helpful, and seemed knowledgeable about the car, he al I traded in a Subaru Crosstrek for a 2018 Mazda 3 and worked with Bryn. He was very personable, helpful, and seemed knowledgeable about the car, he also worked hard to have the car I was interested in ready to go and picked it up in advance for me from the dealership’s other location. The dealership provided good customer service and Bryn worked hard to move things through quickly since I had driven some distance to the dealership. There were some misunderstandings initially following my purchase but Tad, the finance manager, reached out and clarified things and offered a positive resolution. I love my Mazda 3! More

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Excellent experience The best vehicle purchas so far. The team at Bob Penkhus went above and beyond our expectations and requests. I would highly recommend this dealership The best vehicle purchas so far. The team at Bob Penkhus went above and beyond our expectations and requests. I would highly recommend this dealership. More

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New Mazda Great experience. Very nice and helpful. Salesman Joe and Finanace guy, Todd were botyh great to work with. I Couldn't be happier with it. Great experience. Very nice and helpful. Salesman Joe and Finanace guy, Todd were botyh great to work with. I Couldn't be happier with it. More

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Exceptional Service They were so nice and patient with us at this location. We had gone to several other dealerships before and this one exceeded all of them. We had ever They were so nice and patient with us at this location. We had gone to several other dealerships before and this one exceeded all of them. We had every step of the process outlined and felt very comfortable with our decision. Great service great cars and wonderful people. More

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Outstanding Service This was my first car buying experience locally and I was more than pleased. I was dealt with fairly and with respect. The time I spent there was wond This was my first car buying experience locally and I was more than pleased. I was dealt with fairly and with respect. The time I spent there was wonderful and the staff is friendly and nice. It really added to the overall car buying experience. More

by Dgarcia3690 Verified Customer Verified Customer

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Overall a good experience My salesman Bryn was great, we had a great test drive, he was informed about the pros/cons of the 2019 Mazda3 (which is saying something since the mod My salesman Bryn was great, we had a great test drive, he was informed about the pros/cons of the 2019 Mazda3 (which is saying something since the model was brand new and we were test driving the first one delivered to the dealership) compared to other vehicles in that class. Was responsive to my request regarding preferred interior color/design and explained why the interior design that I wanted was no longer available (not his or Penkus' fault at all). Only downside was that it took over an hour to get the car washed/ready to go once the sale was complete so I spent a while just sitting around at the dealership and wasn't able to get my car to drive away until after 8 pm. More

by glitch100 Verified Customer Verified Customer

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Great Financing department, Mediocre sales department The beginning expierence looking at cars and test driving them was good. Scott wasnt too knowlegable on the vehicles we were looking at so he had to r The beginning expierence looking at cars and test driving them was good. Scott wasnt too knowlegable on the vehicles we were looking at so he had to run inside every vehicle which made the expierence very long. He wasnt knowlegable on the numbers he just kept telling me that the financial manager will tell me them. I would recommend your salesmen knowing the numbers because there is nothing more annnoying than a salesmen telling me that they dont know something. The financial manager on the other hand was great, was very knowlegeable and actually was haggling with me and I left there knowing i got the best deal possible. The financial manger also helped were the salesman didnt. I wish I had been dealing with Tadd the whole time. Tadd made the 8 hours i spent there worth it but i will not be coming back after this. More

by Carguy14 Verified Customer Verified Customer

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Salesman Bryn Reynolds Went into dealership very hesitant in doing business with them again. Bryn Reynolds turned my negative past experiences into a wonderful positive expe Went into dealership very hesitant in doing business with them again. Bryn Reynolds turned my negative past experiences into a wonderful positive experience with his professionalism and understanding of what I was looking for. More

by CCORNELIUS57 Verified Customer Verified Customer

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Overall Good Car Buying Experience We had done our research and were ready to buy a Mazda CX-5. The first salesman who helped us (don’t recall his name) was very unenthusiastic - monoto We had done our research and were ready to buy a Mazda CX-5. The first salesman who helped us (don’t recall his name) was very unenthusiastic - monotone approach, no passion, no smiles, etc. We got the impression that he was a nice and capable guy who was just not well suited to sell cars. Thankfully, when we returned later in the day he had gone home and we were helped by William. He was helpful and effective and Kenny, his manager, was also pleasant and helpful. We are enjoying our new car. More

by The Deans Verified Customer Verified Customer

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