Talal Abdel | Page 3

The bad experience (with BMW Sarasota) started as soon as I bought the car(2016 740i). When I took the car for a test drive I noticed that the car was pulling to the left. A Sales Manager named Talal promis I bought the car(2016 740i). When I took the car for a test drive I noticed that the car was pulling to the left. A Sales Manager named Talal promised me that everything was fine. He said when they buy a car they check everything. The procedure for registering a car lasted more than 5 hours. After purchasing the car, I was sure that the car still pulled to the left. After buying the car a few days later, I wrote to the sales manager that I was sure the car would still pull to the left. He said that after the purchase they won’t be able to do anything, I have to fix it myself. I told him that you assured me that everything was fine with the car. They still refused. A few days later He wrote to me that they would fix it if I gave them a good review. In mid-January, the car had already driven five miles, I thought it was necessary to change the oil and I heard some knocking noises in the front of the car. And I went to the service center. And I gave them the car, they said that we would call you. They didn’t call that day. Then they called and said that it was too early to change the oil, Regarding the sounds, they said that some spare parts need to be changed and this is a quarantine case. This will last a very long time Every day or two I called them they said please be patient and wait. End after the ninth day They called and said that this is not a warranty case, you need to pay for everything and it all costs $2700. I asked to clarify this you needed nine days?! End after the ninth day They called and said that this is not a warranty case, you need to pay for everything and it all costs $2700 I asked to clarify this you needed nine days. I went to the service center to find out the situation, But the service manager answered me that he couldn’t do anything and regretted it. I contacted the Reception and said what I wanted Talk to the dealer manager She sent me to the service director He listened to me but didn’t answer anything then I left here I again went to the reception Again said that I want to talk to dealer manager and then she sent me someone else and this continued Four times The last manager promised me that He would talk to the main dealer manager and call me still no answer. Even when I wanted to cancel the warranty, there was no one to do it. I then had to do it over the phone. I have a lot of respect for the BMW brand. Before this I had several models. Well, I regret that I turned to this particular dealer. I don’t recommend anyone to go there. More

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First Time buyer ,very nice people ready to help in any way they can Thanks way they can Thanks More

by djlitrio Verified Customer Verified Customer

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Sales person Talal did a great job meeting my needs and wants for the Used Aviator i purchased from him. wants for the Used Aviator i purchased from him. More

by gregmusilek Verified Customer Verified Customer

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There is a very very personal touch here. Every I interacted with was extremely nice and helpful. Talal was not only knowledgeable and professional but willing to go the extra mile by being Every I interacted with was extremely nice and helpful. Talal was not only knowledgeable and professional but willing to go the extra mile by being available to answer my questions on his day off. Mario Picone in used cars also made a special effort to seek me out and make a connection. It was a wonderful experience overall. And, the icing on the cake is how I love my car! More

by cschlotterback Verified Customer Verified Customer

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Knowledgeable, provides quality care, easy to work with finance. Overall excellent customer. Service and products. finance. Overall excellent customer. Service and products. More

by jshavonne1 Verified Customer Verified Customer

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Talal is a good salesman. He makes a nice impression but is no pushover. I will deal with him again. He makes a nice impression but is no pushover. I will deal with him again. More

by jahoy0302 Verified Customer Verified Customer

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Great experience! Talal was very professional and helpful throughout the process. Prashel was very patient, kind and professional. David from financing was very hel Talal was very professional and helpful throughout the process. Prashel was very patient, kind and professional. David from financing was very helpful too. The whole process was one of the best car shopping experiences ever. More

by ucandoit.2013 Verified Customer Verified Customer

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Talal was great; he got me a fair deal and the product I wanted. He was not overly pushy, which is what made me trust and purchase the vehicle from BMW and him as my salesperson. wanted. He was not overly pushy, which is what made me trust and purchase the vehicle from BMW and him as my salesperson. More

by dantegf Verified Customer Verified Customer

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We built and ordered our car earlier this year, and from start to finish, Nick has been informative and efficient! Have yet to have the car serviced, so can’t speak to that.. start to finish, Nick has been informative and efficient! Have yet to have the car serviced, so can’t speak to that.. More

by egalenyc Verified Customer Verified Customer

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This dealership is very professional and attentive to what you are looking for in a vehicle. I would highly recommend due to service. what you are looking for in a vehicle. I would highly recommend due to service. More

by debdiffendal Verified Customer Verified Customer

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