Talia Colananni | Page 8

New S450 I have purchased/leased a few vehicles from this dealership now. Talia, Sal and everyone involved always go the extra mile to make sure the process is I have purchased/leased a few vehicles from this dealership now. Talia, Sal and everyone involved always go the extra mile to make sure the process is exceptional. More

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Rocky Start But Scott Saved The Day! My initial tutorial, conducted by Zuleika Soler, was very poor. An inordinate number of features were overlooked leaving me more than frustrated. Sal My initial tutorial, conducted by Zuleika Soler, was very poor. An inordinate number of features were overlooked leaving me more than frustrated. Sal arranged for a follow-up tutorial which was conducted by Scott Reilly-Davis. He was superb! In addition to walking me through every single feature of the vehicle, Scott confirmed that the park assist feature was inoperable & took action to correct it. Scott's knowledge of all facets & functions of the vehicle is outstanding, coupled with his level of patience. I know I can reach out to Scott if needed & will get the help I need. He is a true asset to the dealership. I had to leave the car for a software update, which I still don't understand given it was a newly delivered car just two days prior. Nevertheless, all seems to be working now. I'm hoping that the software issues are over. Talia Colannini was involved throughout the difficulty I experienced with parking assist & stayed until all was resolved. Her follow up & close monitoring of the progress was great through the sale and service issue. Excellent follow up by service dept, periodically advising me of status of repair. Paperwork process went smoothly, conducted by Scott Raymond. Let see hope this rocky start was just a quirk and that I will experience smooth sailing (driving) going forward. 🤞 More

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Turning in current lease, activating a new lease - 5th lease Once again, I am very satisfied with my experience. I will be a repeat customer for sure, and thank you for the incredible professionalism and servic Once again, I am very satisfied with my experience. I will be a repeat customer for sure, and thank you for the incredible professionalism and service that Talia provided -- wonderful!!! More

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Excellence Ensured We had some small, minor issues with our brand new 2017 E300, and the team at Benzel-Busch took care of everything. I've never done business with any We had some small, minor issues with our brand new 2017 E300, and the team at Benzel-Busch took care of everything. I've never done business with any company that ensures complete and total customer satisfaction the way Benzel-Busch does. There is no doubt in my mind that the staff at the dealership has made our Mercedes-Benz ownership experience rise head and shoulders above whatever it may have been anywhere else. The sales staff are helpful, dedicated, transparent and honest. The service staff goes the extra mile every time we visit. This is our 3rd Mercedes-Benz, and we absolutely love it - not just because it is an exceptional vehicle that has been meticulously crafted and engineered at the state of the art, but because Benzel-Busch has ensured that we would love the car. More

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GLS Lease 2017 Just leased a 2017 GLS from Benzel Busch. Worked with Talia. Great experience really worked hard to get me the deal I wanted. Would recommend buying a Just leased a 2017 GLS from Benzel Busch. Worked with Talia. Great experience really worked hard to get me the deal I wanted. Would recommend buying a car from her. Great experience! More

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Excellent Service as Usual I have been a customer at Benzel-Busch for many years and the service and sales departments are exceptional. I have previously owned BMW and Audi, but I have been a customer at Benzel-Busch for many years and the service and sales departments are exceptional. I have previously owned BMW and Audi, but the experience at Benzel has made me a customer for life. More

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First Class Experience With Benzel Busch Exceptional customer service at all levels. The employees provided me with a first class experience from start to finish. Talia responded with in one Exceptional customer service at all levels. The employees provided me with a first class experience from start to finish. Talia responded with in one day to my online inquiry. At the showroom, she walked me through the entire process and helped me make my decision to lease my new car. The car was ready the next day and I was also assisted by Tae Kang who gave a complete review of the cars features. He even responded to an inquiry several days later. Talia also called to make sure everything was ok. Thank you to Mike Hill, Victor Hernandez and others who made my visit to the showroom a memorable one. Looking forward to many more dealings with Benzel-Busch. More

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Wonderful Experience! The experience I had while purchasing my car was exceptional! It was smooth and easy and I was well educated in the process! Talia was very knowledgab The experience I had while purchasing my car was exceptional! It was smooth and easy and I was well educated in the process! Talia was very knowledgable and made me feel comfortable in my decision-making process. I am very happy with my new Mercedes! Scott was fantastic as well! He went over every detail with me and I feel extremely comfortable with all the features of the car! Great team! More

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I love Benzel Busch. They are the ultimate MB dealer. Superb customer service. The quality of personnel at every level of customer contact is exceptional. Each encounter is very professional and very per Superb customer service. The quality of personnel at every level of customer contact is exceptional. Each encounter is very professional and very personal. I would never consider any other dealer. More

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awesome!!!!! Talia is the most awesome salesperson ever!!!!!!!! My entire family loves her and she always makes it easy and treats us like royalty Great dealersh Talia is the most awesome salesperson ever!!!!!!!! My entire family loves her and she always makes it easy and treats us like royalty Great dealership More

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