Tami Santoro | Page 2

The service department staff at Prestige Volvo/Short Hills Polestar is very responsive and always gracious, courteous totally competent. They are a pleasure to work with. Hills Polestar is very responsive and always gracious, courteous totally competent. They are a pleasure to work with. More

Report | Print

CUSTOMER BEWARE: Prestige Volvo is adding a 3% service fee to all credit card purchases for auto parts at East Hanover location. I recently purchased front and rear wipe blades for $99.06. I call Prestige fee to all credit card purchases for auto parts at East Hanover location. I recently purchased front and rear wipe blades for $99.06. I call Prestige after my credit card was charged $102.03, and they stated there was a 3% service fee to use a credit card. This additional charge was never brought up during the transaction. While service fees are now seen at restaurants and dry cleaners, I was very surprised to hear that Prestige is now doing the same. Moral of the story: shop around and ask the auto dealer if they charge a service fee for credit card use. More

Report | Print

Excellent service, timeliness and friendliness. I enjoyed the beautiful upscale waiting area, and the service staff are fantastic in their attention to detail. Impeccable all around! I enjoyed the beautiful upscale waiting area, and the service staff are fantastic in their attention to detail. Impeccable all around! More

Report | Print

Excellent service all the time. Treated with respect and work done quite well. Have been with them for five years. Treated with respect and work done quite well. Have been with them for five years. More

Report | Print

This was my first time getting serviced my Volvo at prestige and had a good experience. prestige and had a good experience. More

Report | Print

The staff ate Friendly professional and very accommodating. The dealership is clean and equipped to make customer's waiting for service comfortable. Tami in Service is very accommodating, when I accommodating. The dealership is clean and equipped to make customer's waiting for service comfortable. Tami in Service is very accommodating, when I need to have my car in for service or repairs she always meets my requirements and has repairs completed as promised. Excellent customer service. Thank you More

Report | Print

Setting up the appointment was easy and the service representative was very knowledgeable. Work that was required was explained well and service was performed satisfactorily representative was very knowledgeable. Work that was required was explained well and service was performed satisfactorily More

Report | Print

Dealing with Prestige Volvo continues to be a pleasure. Their service department is always customer-focused, and delivers consistently clear information. Recommend them without hesitation! Their service department is always customer-focused, and delivers consistently clear information. Recommend them without hesitation! More

Report | Print

I had a problem with my tire and I brought the car into the dealership without calling. I was greeted by Tami Santoro and Jim Cole, service managers. Although I did not lease the car at this dealership, t the dealership without calling. I was greeted by Tami Santoro and Jim Cole, service managers. Although I did not lease the car at this dealership, they were very professional and attentive. Tami went out of her way to try and see that my tire coverage applied. The waiting room and bathrooms were clean and comfortable and the coffee machine actually worked. The Prestige group evidently cares about their customers. More

Report | Print

I am always hesitant when it comes to taking my vehicle to a dealership for service due to many past bad experiences. I was pleasantly surprised with my experience at this dealership. Service was great and to a dealership for service due to many past bad experiences. I was pleasantly surprised with my experience at this dealership. Service was great and responsive. Tams S. was a great advisor/rep. Will use this dealership for future service. More

Report | Print