Jason Reed

This was an outstanding visit. My service advisor Kelwin Castillo was very thorough and efficient. The service technicians did an excellent job taking care of our Volvo just like My service advisor Kelwin Castillo was very thorough and efficient. The service technicians did an excellent job taking care of our Volvo just like the Prestige team has been doing for our family for 25 years. Kelwin is another trusted service team member just like Emily Mamede, Jason Reed, Bob Knott, Patricia Sommerville, Tami Santoro, and Jay Rosen. Volvo makes great cars; the Prestige team (including our sales professional Rich Curto) is why we have driven Volvo for 25 years. It is a great place to do business. Thank you. More

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I brought my XC90 T6 due to water coming in from the rear right portion. I was told we need to replace the sealing strips in the sunroof and the drain tubes maybe clogged so it needs to be also cleaned. I right portion. I was told we need to replace the sealing strips in the sunroof and the drain tubes maybe clogged so it needs to be also cleaned. I immediately approved the suggested work to remedy my concern. After 3 days, I was able to pick-up my unit. Unfortunately the next day when it rained, water is still coming in and my concern was not addressed and to make matter worse, now there's dripping in the front portion where the rearview mirror is located. There was no issue in the front portion when I brought my vehicle there, it only happened after they replaced the seals. I am writing this review just to document the new leak in front because it might result into a new issue later on as a result. In fairness to my service advisor Jason, he was very apologetic on what happened and promised to address my complaints as soon as I bring the vehicle back. But I highly suggest that Prestige Volvo Service Department should implement a more stringent quality measure especially before releasing vehicles entrusted under their care so waste of time and money from the customer's end can be prevented moving forward. More

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Every time I go to prestige Volvo everyone has a smile and I feel like they are genuinely happy to see me. Jason is always so informative and helpful. I drove from Clark NJ to East Hanover for my service and I feel like they are genuinely happy to see me. Jason is always so informative and helpful. I drove from Clark NJ to East Hanover for my service not because I like to drive because of Jason and the service I receive. More

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Last February 21, I had several repair service performed at Prestige Volvo in East Hanover, NJ and as expected they stand to their promise, tradition and commitment of excellence, dedication and outstanding at Prestige Volvo in East Hanover, NJ and as expected they stand to their promise, tradition and commitment of excellence, dedication and outstanding customer's service satisfaction. Kudos to the entire team! More

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In and out quick quality service. Nice quiet waiting area. I like the real time updates pertaining to your service while you wait. Nice quiet waiting area. I like the real time updates pertaining to your service while you wait. More

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Jason was very helpful when our XC90 failed to start after an update. He took care of this quickly and got us into a loaner. The service turned around time was quick. It is running perfectly. Thank you! after an update. He took care of this quickly and got us into a loaner. The service turned around time was quick. It is running perfectly. Thank you! More

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Emily and the servicing staff are the best and helped me right away. I only go to Prestige and love my XC60. Thank you everyone for excellent service as always . right away. I only go to Prestige and love my XC60. Thank you everyone for excellent service as always . More

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Prestige Volvon is very professional and friendly-they also provide accurate and solid services to my XC40. also provide accurate and solid services to my XC40. More

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Prestige Volvo is excellent . . Everyone is so nice , the customer needs are met in every way. The showroom, waiting room etc are clean , lovely . Wonderful coffee and snacks alway . Everyone is so nice , the customer needs are met in every way. The showroom, waiting room etc are clean , lovely . Wonderful coffee and snacks always available. Everyone working there very knowledgeable and helpful. More

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Great service, very polite. A pleasure to deal with. Stayed within the estimated time given. A pleasure to deal with. Stayed within the estimated time given. More

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