Tammy Saylor | Page 10

Responsive service by Marino Fair deal I will recommend BmW SRQ to my friends & colleagues recommend BmW SRQ to my friends & colleagues More

by john.panikar Verified Customer Verified Customer

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Easy and fast service experience every time. Always accommodating and I look forward to working with the team Always accommodating and I look forward to working with the team More

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No consistency in telling you the issues with you tires. One said 4mm left service tech says 6mm left. Just felt like I was being scammed. You need to get your act together or I will not be buying my 5th b One said 4mm left service tech says 6mm left. Just felt like I was being scammed. You need to get your act together or I will not be buying my 5th bmw from you More

by CARWASHRX Verified Customer Verified Customer

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I dealt with 3 people: Alp, Tammy and Nicole. All 3 were awesome! It was a very good experience buying my first BMW. All 3 were awesome! It was a very good experience buying my first BMW. More

by jojoschroeder Verified Customer Verified Customer

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I feel they run a superb scam. Digital doesnt work during finance; hard pressure tactics. I am very disappointed. Digital doesnt work during finance; hard pressure tactics. I am very disappointed. More

by goruck2 Verified Customer Verified Customer

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Brooke was great. She made me feel like a friend. She is very professional and they are lucky to have her. She made me feel like a friend. She is very professional and they are lucky to have her. More

by michelleijmc Verified Customer Verified Customer

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The staff was amazing! Competent, clear, courteous, fair and professional. They went above and beyond on all fronts. Exceptional customer experience delivering above expect Competent, clear, courteous, fair and professional. They went above and beyond on all fronts. Exceptional customer experience delivering above expectations. Thank you! More

by bmalden007 Verified Customer Verified Customer

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It was a pleasure to work with James Frye, he was professional, knowledgeable and had a great sense of humor. I will definitely refer friends and family to him. Tammy in the business office did professional, knowledgeable and had a great sense of humor. I will definitely refer friends and family to him. Tammy in the business office did her job but was not friendly once my husband told her we were not buying any extended warranties. Acted annoyed when we asked for printed copies. No congratulations on your new vehicle, maybe X1 buyers are beneath her. Nicole did the set up of the vehicle with us. She was very knowledgeable and helpful however she did not realize one of the keys and digital card did not work. There was a package with a brand new key and digital card in the envelope but no one knew why, no notes anywhere so she told me to just hold on to them. When we got home we realized my key and phone were set up, my husbands phone was set up but to my settings and the physical key and card did not work. If I can’t figure out how to program it I will make another trip to have someone help me with it. This system is new to me and definitely has a learning curve but I will try to figure it out. I do love the car and it is exactly what I wanted. More

by Carol Weiner Verified Customer Verified Customer

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I enjoyed working with Jonathan, he was cordial, professional and courteous as well as very knowledgeable. professional and courteous as well as very knowledgeable. More

by mgboyles Verified Customer Verified Customer

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From start to finish I felt very comfortable. Osman was very polite, friendly, and genuine. I greatly appreciated his help, honesty, and knowledge, in regards to how my car payment would work. I Osman was very polite, friendly, and genuine. I greatly appreciated his help, honesty, and knowledge, in regards to how my car payment would work. I truly felt he wanted to make sure I would be comfortable with my payment and wasn’t just out for a sale. Osman is an amazing asset to your company! More

by ekaminskie Verified Customer Verified Customer

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