Tanner Pitocchelli

The diagnosis was originally a $1,000 fix, for batteries related to dashboard. Not a safety issue. I did two batteries for $500+ and replaced wipers ($85). Over $600. Left the service group, had dashboa related to dashboard. Not a safety issue. I did two batteries for $500+ and replaced wipers ($85). Over $600. Left the service group, had dashboard lights that were not on before and tried to have the service team tell me how to rectify. I figured it out myself eventually. Then, driving down the highway I noticed hood was bouncing up and down - it had not been closed securely. That's a safety issue. I called the service area and let them know. First time this has happened and I've bought 7 Subarus over the years. Disappointed. More

by DENGALLO Verified Customer Verified Customer

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Tanner greeted me professionally and was transparent in communication. The service professional was also honest about the service required. communication. The service professional was also honest about the service required. More

by C.PURANDARE Verified Customer Verified Customer

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Tanner was a pleasure to work with. He even delivered bad news well, which he explained well. He even delivered bad news well, which he explained well. More

by SGORDON50 Verified Customer Verified Customer

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Albrecht is always down to earth and informative about needed repairs. In addition, I chose Albrecht, even though another Subaru dealer is closer to me new residence, because the otherf place used an auto needed repairs. In addition, I chose Albrecht, even though another Subaru dealer is closer to me new residence, because the otherf place used an automated "AI" style answering service for my call about a repair. It was not efficient and showed zero concern for a customer's problem. Albrecht as always had a person answer the servjce line, More

by DW71 Verified Customer Verified Customer

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Was a little disappointed when I was not able reach Tanner with the phone number provided within the text message I received. Tanner with the phone number provided within the text message I received. More

by CHERYLANN52 Verified Customer Verified Customer

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Great service. Was kept up to date with status of my car all along the way Was kept up to date with status of my car all along the way More

by ajohnson72510 Verified Customer Verified Customer

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They got the job done. Found and fixed the problem. Parking in the service area needs a better solution. Bank of service staff giving priority attention to their screens ov Found and fixed the problem. Parking in the service area needs a better solution. Bank of service staff giving priority attention to their screens over customers is still concerning More

by DKHIZ Verified Customer Verified Customer

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Excellent personal service and attention to detail. Answrred all my questions, so I learned a lot! Answrred all my questions, so I learned a lot! More

by NANCY.GLADYSZAK Verified Customer Verified Customer

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The Subaru Service Center is always professional and timely. Tanner was friendly and transparent about costs. Would recommend! timely. Tanner was friendly and transparent about costs. Would recommend! More

by ldg126 Verified Customer Verified Customer

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Tanner was great to work with. He easily described the services that needed to be done and was professional and friendly. Would recommend working with him. He easily described the services that needed to be done and was professional and friendly. Would recommend working with him. More

by nissangirl11 Verified Customer Verified Customer

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