Tanner Wrublik | Page 3

Tanner and his people solved two difficult problems that others could not. Tanner was just great. He listened carefully and did what had to be done! others could not. Tanner was just great. He listened carefully and did what had to be done! More

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Volvo Cars Silver Spring did an excellent job fixing an issue we had with our vehicle. The service team promptly diagnosed the problem, explained the likely root cause and how it would be fixed, and mainta issue we had with our vehicle. The service team promptly diagnosed the problem, explained the likely root cause and how it would be fixed, and maintained clear communication and expectations throughout the service appointment. We were blown away when we picked up the car and not only was the issue resolved but the had been cleaned and looked spectacular. Excellent service! More

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Great experience with this service department, which is about 20 minutes from my house. I called with an SOS message, and was fitted in the next morning at 7.30am. Tanner greeted me and was extremely polit about 20 minutes from my house. I called with an SOS message, and was fitted in the next morning at 7.30am. Tanner greeted me and was extremely polite, knowledgable and helpful. My car was fixed and beautifully washed (and I do mean beautifully -- not skimping anything, the windows were spotless not just the body), and he explained one outstanding issue and his proposed course of action which was fine with me. The waiting room is clean and quiet -- the coffee machine is easy to operate and the wifi is fast. Our other cars are Audi and Lexus. I have never had any issues with Lexus service, it's great, same as Volvo. However, the Audi service is such that I'm trying to persuade my husband to switch. For us, having a reliable and nice service department is a huge part of buying a car, especially quite a complicated one like an XC60 hybrid. This place is great! Highly recommend it, and Tanner (and also the guy I spoke to last night who got me in first thing!) Communication is excellent. They text you when you first arrive so you can keep updated by text. I really like that. More

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Tanner was excellent in detailing exactly what needed services for my vehicle. When it was determined that the parts needed would have to be ordered ad take another day to arrive for my vehicle, he imm services for my vehicle. When it was determined that the parts needed would have to be ordered ad take another day to arrive for my vehicle, he immediately set me up for an loaner car. Truly appreciate the fact that I have a service tech in Tanner that makes me feel totally confident and comfortable with the service I seek to receive for my vehicle. THANKS TANNER... More

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Peter, Noah, and Justin and the rest of the staff at Volvo Cars Silver Spring are the best in the market. My most recent purchase was smooth and showed the upmost in customer service - I highly recomme Volvo Cars Silver Spring are the best in the market. My most recent purchase was smooth and showed the upmost in customer service - I highly recommend Volvo Cars Silver Spring. I have purchased many Volvos over the last 20 years but the assistance and service I receive at this store tops any others and is the reason I keep coming back. Honest, trustworthy, and stand behind their products and services! More

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The service is excellent and each time I’m satisfied with the great service received the great service received More

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Very customer service oriented. Car maintenance begins on schedule. Custome wait time is kept to a minimum. (The lounge is comfortable, too). Service tech checks on you to provide u Car maintenance begins on schedule. Custome wait time is kept to a minimum. (The lounge is comfortable, too). Service tech checks on you to provide updates on how the work is going and advises on how much longer the customer's wait will be. More

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My experience was good and I was helped with by a Tanner efficiently. Lookung forward to my next maintenance xall with him. efficiently. Lookung forward to my next maintenance xall with him. More

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Jebbie was very kind and patient with me as an anxious driver. He took time to explain every feature of the vehicle and helped me feel comfortable purchasing and driving it. He’s extremely knowledgeable a driver. He took time to explain every feature of the vehicle and helped me feel comfortable purchasing and driving it. He’s extremely knowledgeable about the vehicles he sells and even has a YouTube channel with videos I was able to refer to once I brought the vehicle home. Everyone at the dealership was nice and helpful. More

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The professionalism and the human touch exuded by the individuals on staff here is universal and unmatched. It begins with sales, where one would expect it to, but it truly continues with the folks you s individuals on staff here is universal and unmatched. It begins with sales, where one would expect it to, but it truly continues with the folks you see on occasion at scheduled maintenance. This is a welcoming environment, and I'm never brushed off or made to feel silly for asking questions. More

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