Tanya Reilly

Ethan and the maintenance supervisor,(I can’t remember his name) were great. We experienced a few problems, but all were addressed in minimal time. Problems were identified, addressed and explained thor his name) were great. We experienced a few problems, but all were addressed in minimal time. Problems were identified, addressed and explained thoroughly to me. Appreciate the effort and the positive customer service. More

by VSV0602 Verified Customer Verified Customer

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Advisors are professional and personable. However, work still not done after several visits. Fuel door repair and rear wiper replacement not done. Disappointed with windshield replacement as However, work still not done after several visits. Fuel door repair and rear wiper replacement not done. Disappointed with windshield replacement as windshield glass is defective. Kudos to glass department for replacing the first windshield that was more severely defective. Toyota should not be manufacturing defective glass and the fact that two separate windshield have the same defect points to manufacturing problem. Perhaps I should’ve used OEA glass instead. There are other disappointments with the last three service visits but these are minor. More

by LARRYJ100 Verified Customer Verified Customer

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Aimee was very attentive to my needs and service requirements. She listened carefully and spent the time to explain the various recommended services. requirements. She listened carefully and spent the time to explain the various recommended services. More

by Bosco702 Verified Customer Verified Customer

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I worked with Tanya and her techs to get my windshield replaced. They were great! Tanya was very quick to answer my questions and explain my options relating to insurance coverage. I'm extremely happy wit replaced. They were great! Tanya was very quick to answer my questions and explain my options relating to insurance coverage. I'm extremely happy with the process and the result. More

by LadyLV Verified Customer Verified Customer

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Findlay Toyota is 5 star, from the time we arrive until we leave. Jordan S. takes good care of us. He keeps us updated and answers any questions we have. Great dealership. we leave. Jordan S. takes good care of us. He keeps us updated and answers any questions we have. Great dealership. More

by SOXFAN0 Verified Customer Verified Customer

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Very helpful at getting windshield replaced. Got immediate approval from insurance and had a brand new window in within 90 minutes. Made the whole process easy. Then had car serviced for 30 Got immediate approval from insurance and had a brand new window in within 90 minutes. Made the whole process easy. Then had car serviced for 30,000 miles. Trevor coordinated that and had me out in time for my next appointment. I drive 30 miles to Findlay Toyota because of the good service department. Just wish you were on the west side of the valley. More

by GCHHOLMES Verified Customer Verified Customer

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The service was ferfect over & above by Vince Argentine. He arrange uber back and fort service. He arrange uber back and fort service. More

by MANNYLUN Verified Customer Verified Customer

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Phil Crabtree is beyond professional. Prompt to answer phone calls, prompt and transparent about the services and Findlay Toyota generously sends me home in an Uber while I’m waiting for Prompt to answer phone calls, prompt and transparent about the services and Findlay Toyota generously sends me home in an Uber while I’m waiting for my car to be serviced so I don’t waste my rare days off sitting in a dealership. I am very loyal to Findlay Toyota Service Center. Ever since I bought my First Toyota in 2009, I am on my second toyota and wouldn’t go anywhere else. Thank you Phil! Thank you Findlay. More

by Hendertucky 1520 Verified Customer Verified Customer

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Will was excellent and communicating with me on my services. I was out of town when my vehicle was getting work done but Will made sure it was ready before I got back into town. services. I was out of town when my vehicle was getting work done but Will made sure it was ready before I got back into town. More

by SD_SOLIZ Verified Customer Verified Customer

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Excellent service always everyone is happy to help me. Friendly, courtesy and helpful and fast service Friendly, courtesy and helpful and fast service More

by neets1955 Verified Customer Verified Customer

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