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Tanya Ruiz
Tanya Ruiz | Page 28
Service Advisor
Sierra Chevrolet of Monrovia
1450 S Shamrock Ave
Monrovia, CA 91016
310 Reviews
310 Reviews
Write a ReviewIndustry Experience
11 yrs, 2 mos
310 Reviews of Tanya Ruiz
June 11, 2023
Allot better now! ! Terry the service director is a good guy!! Jeremy is also a great service advisor!! lThanks for taking good care of me when i go in for service!! ! Terry the service director is a good guy!! Jeremy is also a great service advisor!! lThanks for taking good care of me when i go in for service!! 😉👍 More
by GINA.LIMON
Verified CustomerOther Employees Tagged: Jeremy
June 10, 2023
Great customer service from the team Terry John & Joe do a great job for me The new diesel mechanic Jay is doing a great job on my fleet of trucks a great job for me The new diesel mechanic Jay is doing a great job on my fleet of trucks More
by PRECISIONELECTRIC
Other Employees Tagged: Mike Hoffman, Joe Jimenez, John Twiford , Terry Quinn
June 01, 2023
Tanya was very friendly and helpful. Other than that, I had a bad experience. When I got my car back, there was a greasy boot print on the passenger floor mat and greasy fingerprints on Other than that, I had a bad experience. When I got my car back, there was a greasy boot print on the passenger floor mat and greasy fingerprints on the dashboard. I also had to bring the car back because after the batteries were replaced, the charge level wasn’t working correctly, and they had to fix the software. They offered to clean the inside of the car when I brought it back for the software fix. They had my car all day, and when I went to pick it up the next morning, the software issue was fixed, but they did not clean up their greasy mess inside my car. When I brought it up, they offered to clean it, but I had appointments I couldn’t miss. It should have been done already. I have been going to this dealership and their service department with my two previous cars as well. This was the first time I ever had any issues like this. There are a couple of other service advisors there who definitely talk to you with an attitude like you are a nuisance to them for even being there. That’s fine with me. I will take my business elsewhere. More
by Al
May 27, 2023
Tanya is very helpful and kind. I always looking for her first when i go to Sierra Chevrolet of Monrovia because i feel comfortable when she is assist me with my vehicle. Thank you I always looking for her first when i go to Sierra Chevrolet of Monrovia because i feel comfortable when she is assist me with my vehicle. Thank you More
by EAR_ONE71
May 25, 2023
my car was there for a month, Tanya did her best but there was very little information regarding the status of my car. i kept getting text messages instead of phone calls when i would call in. there was very little information regarding the status of my car. i kept getting text messages instead of phone calls when i would call in. More
by oshalabi84
May 18, 2023
Did recall work and the car was ready earlier than promised. It was a long process to get replacement hubcaps for the ones that were misplaced a couple of years ago when 2 tires were replaced, but th promised. It was a long process to get replacement hubcaps for the ones that were misplaced a couple of years ago when 2 tires were replaced, but they finally were available and installed at this visit. More
by edwardmnewman
Other Employees Tagged: Joe Jimenez
May 09, 2023
Sierra Chevrolet’s service team is fantastic. Tonya Ruiz is knowledgeable friendly and keen in the needs of your car. I would recommend checking them out on your own for service needs! Tonya Ruiz is knowledgeable friendly and keen in the needs of your car. I would recommend checking them out on your own for service needs! More
by pacea
Other Employees Tagged: Joe Jimenez
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