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Tanya Ruiz
Tanya Ruiz at Sierra Chevrolet of Monrovia

Tanya Ruiz | Page 29

Service Advisor

Sierra Chevrolet of Monrovia

1450 S Shamrock Ave
Monrovia, CA 91016

4.7
310 Reviews
4.7

310 Reviews

Write a Review

Industry Experience

11 yrs, 2 mos

310 Reviews of Tanya Ruiz

April 22, 2023

Dealership Rating
Employee Rating

People are friendly and job was done quick and well. I will return for next service. More

by LUHANK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Apr 25, 2023

Sierra Chevrolet of Monrovia responded

Hi, LUHANK! Thank you for sharing positive feedback on your visit to our service department. We're pleased we didn't keep you waiting too long and you were safely returned to the road after a thorough job. We wish you the safest of travels until your next appointment!

April 21, 2023

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Employee Rating

Explains the issue with the car and try to return it as soon as it is complete. More

by JENCASIS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Apr 25, 2023

Sierra Chevrolet of Monrovia responded

Thanks for sharing positive feedback on your experience with our service team. It is our pleasure to assist you with your automotive needs in a way that is convenient and accommodating for you. We look forward to making your next appointment just as reliable!

April 21, 2023

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Employee Rating

Great customer service. Very friendly staff. Free coffee in the lounge. Fast in and out service. More

by nan.yu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Apr 25, 2023

Sierra Chevrolet of Monrovia responded

Hey, Nan.yu! Thank you for sharing positive feedback about your visit to our service department. We're glad your advisor made sure everything was handled efficiently to return you safely to the road in a timely manner. We look forward to doing the same at your next appointment. See you then!

April 04, 2023

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Employee Rating

Joe was kind and prompt when I arrived to the dealership. Made sure I had all my questions answered thoroughly and never felt pressured More

by Rose
Recommend Dealer
Yes

Other Employees Tagged: Mike Hoffman, Samantha Peinado, Joe Jimenez, John Twiford , Terry Quinn

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Apr 05, 2023

Sierra Chevrolet of Monrovia responded

Rose, thank you for letting us know how satisfied you were with Joe's assistance on this visit! We're glad he handled your vehicle's needs with great care and urgency. We hope to make your next appointment with us just as superb!

April 03, 2023

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Tanya Ruiz, was very attentive to my time and took care of me quickly. She even called me when my car was ready since the text messaging was not working properly. Overall quick service and took care of my More

by Bonny Tsang
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Apr 04, 2023

Sierra Chevrolet of Monrovia responded

Bonny, thanks for stopping by to give credit to Tanya for proper and thorough automotive service and communication. We're delighted she made sure your vehicle's needs were handled with urgency to get you safely back on the road in a timely manner. We look forward to working with you again some day!

March 28, 2023

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Employee Rating

Tanya Ruiz was very helpful she offered me a ride to get breakfast, i will only return as long is she is there. The only thing i did not like was that the tv was not on in the waiting room. More

by Manuel
Recommend Dealer
Yes
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March 23, 2023

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I ha Great service here professional service and everything that I asked for was done well More

by arciniega0913
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Mar 24, 2023

Sierra Chevrolet of Monrovia responded

Thank you for sharing your 5-star review of our service team! We're always looking for ways to make your experience even better, and we're delighted this visit was a great value to you. We'll see you at your next appointment!

March 22, 2023

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Employee Rating

Great customer service. Even matched my less expensive quote from another dealership. Great service all the way around. More

by agalindo23
Recommend Dealer
Yes
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Mar 22, 2023

Sierra Chevrolet of Monrovia responded

That's awesome! Thanks for sharing your wonderful experience with us. We're so happy Tanya accommodating a price match on the services you needed, to make this a totally satisfying and valuable visit. We hope to work with you again some day. Thanks for choosing Sierra Chevrolet!

February 28, 2023

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Employee Rating

As a first time car buyer (with my dad), Mr. Alfonso Hernandez of Sierra Chevrolet made it a simple process to buy the best value electric vehicle on the market. More

by brady1026
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Mike Hoffman, Christian Zuno, Douglas Sievertson, Samantha Peinado, Mayra Neria, Joe Jimenez, John Twiford , Terry Quinn, Abraham Tovar, Alfonso Hernandez

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Mar 02, 2023

Sierra Chevrolet of Monrovia responded

Congratulations on the purchase of your new EV, Brady! We're absolutely delighted to know how happy you were with the service Alfonso and the Sierra Chevrolet team provided for you. We wish you every happiness such a vehicle has to offer and look forward to seeing you again some day!

February 28, 2023

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Employee Rating

Got service at Sierra last Saturday. Tanya Ruiz was friendly and helpful and kept me updated on everything that was being done to the car, along with an ETA for completion. I will be cer More

by klmorrison
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Feb 28, 2023

Sierra Chevrolet of Monrovia responded

That's great news! We're happy you enjoyed working with Tanya in our service department last weekend. We hope to make your next appointment just as convenient. Safe travels until then!

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