Tanya Ruiz
Tanya Ruiz at Sierra Chevrolet of Monrovia

Tanya Ruiz | Page 29

Service Advisor

Sierra Chevrolet of Monrovia

1450 S Shamrock Ave
Monrovia, CA 91016

4.7
316 Reviews
4.7

316 Reviews

Write a Review

Industry Experience

11 yrs, 4 mos

316 Reviews of Tanya Ruiz

May 27, 2023

Dealership Rating
Employee Rating

Tanya is very helpful and kind. I always looking for her first when i go to Sierra Chevrolet of Monrovia because i feel comfortable when she is assist me with my vehicle. Thank you More

by EAR_ONE71
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 31, 2023

Sierra Chevrolet of Monrovia responded

Thank you for sharing some positive feedback on Tanya! Your continued business is an honor, and we're happy Tanya has continued to be a friendly, dependable resource for you and your automotive needs. We wish you pleasant travels until you come back to see us some day!

May 25, 2023

Dealership Rating
Employee Rating

my car was there for a month, Tanya did her best but there was very little information regarding the status of my car. i kept getting text messages instead of phone calls when i would call in. More

by oshalabi84
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

May 18, 2023

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Employee Rating

Service was fast and simple Gerardo answer my question regarding the retrofit for my traverse. More

by cesarcastaneda07
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes
May 22, 2023

Sierra Chevrolet of Monrovia responded

Cesar, thank you for sharing your thoughtful feedback on Gerardo! Nothing means more to us than your complete satisfaction, and it sounds like Gerardo took the time to keep you informed and updated on your Traverse. Please come see us again some day!

May 18, 2023

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Employee Rating

Did recall work and the car was ready earlier than promised. It was a long process to get replacement hubcaps for the ones that were misplaced a couple of years ago when 2 tires were replaced, but th More

by edwardmnewman
Recommend Dealer
Yes

Other Employees Tagged: Joe Jimenez

May 22, 2023

Sierra Chevrolet of Monrovia responded

Hi, Edward! Thanks so much for letting us know the outcome of your visit to our service department to handle the repairs to your vehicle. We're happy our team provided you with their best efforts to make sure your Chevy is safe and pleasant to drive. Please don't hesitate to get in touch when we may assist you again!

May 09, 2023

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Employee Rating

great service on my Corvette C8. Tonya provides great service. I will come back for my regular maintenance More

by chungkun
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 11, 2023

Sierra Chevrolet of Monrovia responded

Fantastic! We look forward to your return visit, Chungkun. Thanks for taking a moment to recognize Tanya's excellence with your stellar review. We hope to be of service to you and your Corvette for years to come!

May 09, 2023

Dealership Rating
Employee Rating

Sierra Chevrolet’s service team is fantastic. Tonya Ruiz is knowledgeable friendly and keen in the needs of your car. I would recommend checking them out on your own for service needs! More

by pacea
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joe Jimenez

April 22, 2023

Dealership Rating
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People are friendly and job was done quick and well. I will return for next service. More

by LUHANK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 25, 2023

Sierra Chevrolet of Monrovia responded

Hi, LUHANK! Thank you for sharing positive feedback on your visit to our service department. We're pleased we didn't keep you waiting too long and you were safely returned to the road after a thorough job. We wish you the safest of travels until your next appointment!

April 21, 2023

Dealership Rating
Employee Rating

Explains the issue with the car and try to return it as soon as it is complete. More

by JENCASIS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 25, 2023

Sierra Chevrolet of Monrovia responded

Thanks for sharing positive feedback on your experience with our service team. It is our pleasure to assist you with your automotive needs in a way that is convenient and accommodating for you. We look forward to making your next appointment just as reliable!

April 21, 2023

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Employee Rating

Great customer service. Very friendly staff. Free coffee in the lounge. Fast in and out service. More

by nan.yu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 25, 2023

Sierra Chevrolet of Monrovia responded

Hey, Nan.yu! Thank you for sharing positive feedback about your visit to our service department. We're glad your advisor made sure everything was handled efficiently to return you safely to the road in a timely manner. We look forward to doing the same at your next appointment. See you then!

April 04, 2023

Dealership Rating
Employee Rating

Joe was kind and prompt when I arrived to the dealership. Made sure I had all my questions answered thoroughly and never felt pressured More

by Rose
Recommend Dealer
Yes

Other Employees Tagged: Mike Hoffman, Samantha Peinado, Joe Jimenez , Terry Quinn, John Twiford

Apr 05, 2023

Sierra Chevrolet of Monrovia responded

Rose, thank you for letting us know how satisfied you were with Joe's assistance on this visit! We're glad he handled your vehicle's needs with great care and urgency. We hope to make your next appointment with us just as superb!

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