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Tanya Ruiz
Tanya Ruiz at Sierra Chevrolet of Monrovia

Tanya Ruiz | Page 3

Service Advisor

Sierra Chevrolet of Monrovia

1450 S Shamrock Ave
Monrovia, CA 91016

4.7
310 Reviews
4.7

310 Reviews

Write a Review

Industry Experience

11 yrs, 2 mos

310 Reviews of Tanya Ruiz

December 29, 2025

Dealership Rating
Employee Rating

Excellent customer service and very courteous staff. Abraham was extremely professional and completed all of the work correctly More

by john_f_kondo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Dec 30, 2025

Sierra Chevrolet of Monrovia responded

Thank you for your great review, John! We are pleased to hear that you had an excellent experience with our courteous staff. It's wonderful to know that Abraham provided professional service and completed everything to your satisfaction. We appreciate your feedback and look forward to seeing you again at Sierra Chevrolet! Sincerely, The Sierra Chevrolet Team

December 25, 2025

Dealership Rating
Employee Rating

The service manager was unprofessional, very poor at communication and my car was returned damaged to me. More

by REIKO_DESIGN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Mike Hoffman, Will Cruz

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Dec 27, 2025

Sierra Chevrolet of Monrovia responded

We acknowledge your review and are currently looking into the events you’ve detailed.

December 17, 2025

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Employee Rating

Neat and prompt service. Clean facility! Neat and prompt service. Clean facility! Neat and prompt service. Clean facility! More

by ranjitmr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Dec 17, 2025

Sierra Chevrolet of Monrovia responded

Thank you for your review, Ranjit! We are glad you experienced neat and prompt service at Sierra Chevrolet and appreciated our clean facility. Your feedback means a lot to us, and we look forward to welcoming you back next time. Sincerely, The Sierra Chevrolet Team

December 12, 2025

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Employee Rating

Best dealership in town They are very friendly and very professional I won’t go any other dealership More

by Torossch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joe Jimenez, Marvin Orellana

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Dec 13, 2025

Sierra Chevrolet of Monrovia responded

Thanks so much for your insightful review! We’re excited to hear that you had a great experience at Sierra Chevrolet and found our team friendly and professional. Your loyalty means a great deal to us, and our team looks forward to serving you again in the future! Sincerely, The Sierra Chevrolet Team

December 10, 2025

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Employee Rating

Very expansive Rotate tire and change cabin filter $137! !!!!!! ???? Rotation cost other chevi dealer $29.99. Cabin filter cost Premium A $17 + 10 minutes to replace More

by agostinos
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Samantha Peinado, Joe Jimenez, John Twiford, Marvin Orellana

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Dec 11, 2025

Sierra Chevrolet of Monrovia responded

Thank you for your feedback, Agostinos. We understand your concerns regarding the pricing for tire rotation and cabin filter replacement at Sierra Chevrolet. Our team strives to provide competitive pricing while also ensuring high-quality service and parts. If you'd like to discuss this further or have any questions, please feel free to reach out to us directly. We appreciate your input and hope to serve you better in the future. Sincerely, The Sierra Chevrolet Team

December 06, 2025

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Employee Rating

Sales and service team do a great job of taking care of my personal vehicles & fleet vehicles, i have been a loyal customer since 1982 when i started my business over 40 years. More

by PRECISIONELECTRIC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike Hoffman, Joe Jimenez, Marvin Orellana , Jack in the fleet department and Abraham in the service department

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Dec 06, 2025

Sierra Chevrolet of Monrovia responded

Thanks Precision Electric! We appreciate your business and taking the time to drop us a great review! Looking forward to another 40 years! -Mike Hoffman

November 12, 2025

Dealership Rating
Employee Rating

Tanya was very helpful in explaining what the issue was and she made sure the vehicle was ready for pickup when I arrived. More

by rkalanjian
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Nov 12, 2025

Sierra Chevrolet of Monrovia responded

Thank you for your feedback! We’re glad that Tanya was able to assist you effectively and ensure your vehicle was ready for pickup at Sierra Chevrolet. We look forward to serving you again in the future. Sincerely, The Sierra Chevrolet Team

November 06, 2025

Dealership Rating
Employee Rating

Excellent work and communication with service consultant. Technician was very helpful also in providing any info that was needed regarding repairs More

by jcontreras6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Nov 07, 2025

Sierra Chevrolet of Monrovia responded

Thank you for your wonderful review! We're thrilled to hear that you had an excellent experience with our service consultant and technician at Sierra Chevrolet. We pride ourselves on clear communication and helpful service, and it's great to know that we met your expectations. We look forward to assisting you again in the future! Sincerely, The Sierra Chevrolet Team

October 31, 2025

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Employee Rating

Everyone is very friendly and my car was returned sooner than expected. Job well done. More

by sleepingbeauty56
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Nov 01, 2025

Sierra Chevrolet of Monrovia responded

Thank you so much for your feedback! We’re happy to hear you had a positive experience at Sierra Chevrolet and that your car was returned sooner than expected. We look forward to assisting you again in the future. Sincerely, The Sierra Chevrolet Team

October 25, 2025

Dealership Rating
Employee Rating

Friendly. Knowledgeable. Courteous. Was very quick to get paperwork done and pick up car after work was finished. More

by striderx
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Oct 25, 2025

Sierra Chevrolet of Monrovia responded

Thank you for your kind words! We’re thrilled to hear that you found our team at Sierra Chevrolet to be friendly, knowledgeable, and courteous. It’s great to know that your paperwork was handled quickly and that you had a positive experience with us. We appreciate your feedback and look forward to assisting you again in the future! Sincerely, The Sierra Chevrolet Team

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