Tanya Ruiz
Tanya Ruiz at Sierra Chevrolet of Monrovia

Tanya Ruiz | Page 7

Service Advisor

Sierra Chevrolet of Monrovia

1450 S Shamrock Ave
Monrovia, CA 91016

4.7
310 Reviews
4.7

310 Reviews

Write a Review

Industry Experience

11 yrs, 2 mos

310 Reviews of Tanya Ruiz

April 07, 2025

Dealership Rating
Employee Rating

Tanya was very professional and helpful. She checked me in promptly, went over the services and kept me updated on the progress. More

by ttornabane
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Apr 07, 2025

Sierra Chevrolet of Monrovia responded

Thank you for your kind words! We’re thrilled to hear that you had a positive experience with us at Sierra Chevrolet. Our team strives to provide professional and efficient service, and we’re glad to know that Tanya was able to assist you effectively. We look forward to seeing you again soon! Sincerely, The Sierra Chevrolet Team

April 04, 2025

Dealership Rating
Employee Rating

Tanya was great and helpful. She checked me in promptly ,went over the services and got me out in a reasonable amount of time while I waited. Tanya was able to take care of my co More

by 417j.rosas
Recommend Dealer
Yes
Apr 04, 2025

Sierra Chevrolet of Monrovia responded

Thank you for your wonderful review! We're thrilled to hear that you had a positive experience with us at Sierra Chevrolet. It's great to know that Tanya was able to assist you effectively and address your concerns promptly. We appreciate your feedback regarding the housekeeping issues, and we're glad they were resolved. We look forward to seeing you again for your next visit! Safe travels! Sincerely, The Sierra Chevrolet Team

March 31, 2025

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It took seven hours to program a key fob. I brought the car in at 9am and did not receive a pick up call until 3:50 pm. More

by johngeorgino
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Apr 02, 2025

Sierra Chevrolet of Monrovia responded

John, we appreciate this feedback about your experience with us. Your time is valuable to us and we strive to provide fast and competent service. Please contact us at your earliest convenience so we can discuss this further. Sincerely, The Sierra Chevrolet Team

March 22, 2025

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Professional service and skills are all satisfying, at least I think so You are right to choose More

by AMYQIANYU
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Samantha Peinado, John Twiford

Mar 25, 2025

Sierra Chevrolet of Monrovia responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Sierra Chevrolet Team

March 06, 2025

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I have been to this dealership several times, and never had an issue, everything my vehicle needs has been met and with a smile. I appreciate the service I receive. More

by JONATHAN.TERAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 07, 2025

Sierra Chevrolet of Monrovia responded

Thank you, Jonathan, for your kind words! We truly appreciate your loyalty and are thrilled to hear that you’ve consistently received excellent service at Sierra Chevrolet. It’s our goal to ensure that all your vehicle needs are met with a smile. We look forward to serving you again in the future! Sincerely, The Sierra Chevrolet Team

February 16, 2025

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Marvin was great from the "customer facing" perspective, It just took three weeks to get my car fixed (2023 Chevy Traverse) More

by HOWARDPR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joe Jimenez, Marvin Orellana

Feb 18, 2025

Sierra Chevrolet of Monrovia responded

Thank you for your feedback, Howard! We appreciate you mentioning Marvin and your experience at Sierra Chevrolet. We understand that waiting three weeks for your 2023 Chevy Traverse to be fixed can be frustrating. Your feedback is valuable, and we are committed to improving our services. If you have any further concerns or suggestions, please feel free to reach out to us. We look forward to assisting you in the future! Sincerely, The Sierra Chevrolet Team

February 12, 2025

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Employee Rating

Tanya was extremely helpful. I had unfortunately been involved with the recent fires and was already short a vehicle. So it was important that my truck service be done asap. Tany More

by LEL2008
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 12, 2025

Sierra Chevrolet of Monrovia responded

Thank you for sharing your experience with us. We're glad to hear that our team at Sierra Chevrolet could assist you during such a challenging time. Our commitment to providing timely and effective service is important to us, and we're pleased that we could help get your truck serviced quickly. If you need anything else or have further questions, please feel free to reach out. We wish you and your family the best! Sincerely, The Sierra Chevrolet Team

February 09, 2025

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Employee Rating

Service was great but I took my car for an oil change and they added extra services that added $93 more to my total, I not authorized any of the extra services More

by ERIKA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joe Jimenez, Marvin Orellana

Feb 11, 2025

Sierra Chevrolet of Monrovia responded

Thank you for sharing your experience with us. We appreciate your feedback regarding the oil change and the additional services. At Sierra Chevrolet, we strive to ensure all services are clearly communicated and authorized by our customers. We encourage you to reach out to us directly so we can discuss this matter further and ensure your concerns are addressed. Your satisfaction is important to us, and we value your input. Sincerely, The Sierra Chevrolet Team

February 02, 2025

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Employee Rating

They were helpful, communicative, and quickly diagnosed and fixed my car. I thought the price was reasonable. More

by jlaubing
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 04, 2025

Sierra Chevrolet of Monrovia responded

Thank you for your kind words! We’re thrilled to hear that our team at Sierra Chevrolet was helpful and communicative while diagnosing and fixing your car promptly. We appreciate your feedback about our pricing as well. We look forward to assisting you again in the future! Sincerely, The Sierra Chevrolet Team

January 26, 2025

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Employee Rating

Everything was great and Tanya was SO helpful! The only thing I was a little disappointed in was the car wash at the end. I chalked it up to miscommunication or the chaos of the power being out th More

by WENDYGEORGE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 27, 2025

Sierra Chevrolet of Monrovia responded

Thank you, Wendy! We truly appreciate your kind words about Tanya and are delighted to hear that everything was great with your experience at Sierra Chevrolet. We understand your concerns regarding the car wash and appreciate your understanding of the situation. Your feedback is invaluable, and we will certainly work to improve our services in the future. We hope to see you again soon! 😊 Sincerely, The Sierra Chevrolet Team

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