Tara Overall

Tara is always ready to answer my questions and gracious throughout our interactions. The car service is thorough and efficient. Thank you. throughout our interactions. The car service is thorough and efficient. Thank you. More

by Jamesefitzroy Verified Customer Verified Customer

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Service advisor was courteous and informative. Kept me apprised of status. Lounge waiting area was replete with snacks including fruit; no just coffee and water Kept me apprised of status. Lounge waiting area was replete with snacks including fruit; no just coffee and water More

by MARTINRIESA Verified Customer Verified Customer

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Always professional, courteous, and timely with appointment. Competitive pricing as well, so I've started coming in for my regular oil changes. appointment. Competitive pricing as well, so I've started coming in for my regular oil changes. More

by mwolfland Verified Customer Verified Customer

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Service and waiting area were both great. Communication, coffee and a pleasant atmosphere made the wait relaxing Communication, coffee and a pleasant atmosphere made the wait relaxing More

by DFIN1826 Verified Customer Verified Customer

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Once again TCL never fails. Tara was great and I appreciate the quickness and thoroughness. My car was cleaned and everything was perfect as usual. Tara was great and I appreciate the quickness and thoroughness. My car was cleaned and everything was perfect as usual. More

by benz0907 Verified Customer Verified Customer

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Tara is consistently amazing. I don’t know how, but she always manages to make us feel like she really cares about us. She always goes above and beyond. I feel confident having my I don’t know how, but she always manages to make us feel like she really cares about us. She always goes above and beyond. I feel confident having my car serviced at Treasure Coast Lexus because she is there. More

by aadixon87 Verified Customer Verified Customer

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Good team work, always satisfied especially with Tara who explains everything well, very personable and informative explains everything well, very personable and informative More

by mauron13 Verified Customer Verified Customer

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Always confident about the service quality I receive from Treasure Coast Lexus. Great communication throughout. This particular service was really quick. Waiting area is always comfortable and well-stocked. Treasure Coast Lexus. Great communication throughout. This particular service was really quick. Waiting area is always comfortable and well-stocked. More

by MS34987 Verified Customer Verified Customer

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Wonderful service! Tara is very good. Excellent dealership. Would recommend over and over again! Thanks! Tara is very good. Excellent dealership. Would recommend over and over again! Thanks! More

by merritt3 Verified Customer Verified Customer

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Tara and the service foreman were polite and gracious, even when I insisted on having a TSB update that I had thought applied to my 2024 RX350. They both patiently let me ramble on, even though the inform even when I insisted on having a TSB update that I had thought applied to my 2024 RX350. They both patiently let me ramble on, even though the information I had given them was for a 2023 RX350, not a 2024. They get 5 stars for self-control. My only gripe with the service department was this issue. When I walked out to pick up my car, an employee that was standing outside the service entrance asked me if the White RX350 was my car. I said that it was, and he replied “Your car’s hood is not latched.” We walked over to see why it was not locked. I tried for 10 minutes to get the hood to lock with no luck. I never had this issue in the past. I began to inspect the two latches that lock the hood. I then noticed the cable for the hood release was not attached to a clamp that keeps it in place. Unfortunately, when I reattached the cable to the clamp, the hood still wouldn’t close. It was quite cold that morning, so I just started fiddling with both latches, when I heard one of the latches snap back into place. I was finally able to close the hood. I can only assume that the tech working on my car had tried to get the hood to close so many times, that he knocked the release cable out of the clamp. Fine, but why would he deliver my car to the customer pickup area with the hood still in that condition? And why was this not brought to my attention? This certainly brings into question the skill and integrity of the technicians at Treasure Coast Lexus. A customer can fix an issue that their mechanics could not? Several Lexus employees standing outside by the service entrance podium were curiously watching me the whole time, wondering if I had any success with the hood. I gave them a thumbs up as I left this dealership, possibly for the last time. More

by Daniel K. Verified Customer Verified Customer

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