Tara Overall | Page 12

Scott was a lot of help and so was Steve Kritikos as well. Everybody there was very friendly. The dealership is organized and clean. I am very appreciative of all the work that went into the sale of thi well. Everybody there was very friendly. The dealership is organized and clean. I am very appreciative of all the work that went into the sale of this car. The gentleman that helped me go everything about my car with very helpful too. I know in the future they will be there for me if they will be there for me if I have any issues. More

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Prompt service. Had a loaner ready to go and full of fuel. Tara was professional, kind and had everything ready to get me in and out. Had a loaner ready to go and full of fuel. Tara was professional, kind and had everything ready to get me in and out. More

by janicerm5916 Verified Customer Verified Customer

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I was referred by my brother who works here. His name is Gustavo Ramos. And I met with Keith and Howard. They are very pleasant to work with. Keith help me find the car I love to drive right now His name is Gustavo Ramos. And I met with Keith and Howard. They are very pleasant to work with. Keith help me find the car I love to drive right now. Thank you guys for the amazing experience I had. You don’t find this kind of experience in other dealerships. More

by bibileecano7 Verified Customer Verified Customer

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Tara was very helpful. Randy has always tried to help. The only problem was that Lexus stopped making the hardtop convertible. Randy has always tried to help. The only problem was that Lexus stopped making the hardtop convertible. More

by krs0 Verified Customer Verified Customer

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When I were purchasing the vehicle they were nice. No I have a problem they are giving me the runaround. I will never purchase another vehicle from there. No I have a problem they are giving me the runaround. I will never purchase another vehicle from there. More

by OUTTEN6 Verified Customer Verified Customer

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Fantastic service and I had a wonderful salesman. Everyone was extremely helpful, especially Howard Kent. Everyone was extremely helpful, especially Howard Kent. More

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It took longer than I was expecting, but my Service Manager Kelleigh explained tit was more than the oil change I was expecting. Manager Kelleigh explained tit was more than the oil change I was expecting. More

by fjrjr1969 Verified Customer Verified Customer

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Scott the salesman was very professional. Anthony the sales manager was unprofessional. I came in to get a purchase contract to buy my leased vehicle and spent 4 hours there to not leave with Anthony the sales manager was unprofessional. I came in to get a purchase contract to buy my leased vehicle and spent 4 hours there to not leave with the purchase agreement. Anthony gave me some internal paperwork which of course wasn’t good enough for the bank to complete a Bank Draft. Had to call back and suddenly now everyone knows what I needed to purchase the leased vehicle. I was looking for a new Lexus dealership since I live in the area now but I will continue to go to JM Lexus where they don’t try to come from every direction with a sales pitch (here is a leased proposal/wait here is a sale of a new vehicle proposal). I was really hoping to like your dealership but the sales people at JM LEXUS never came at me like sharks and that’s why I have been with them for nearly 30 years. I won’t even mention how I felt that the service department was keeping my vehicle hostage so that the sales pitches could continue. In now way do I put blame on Scott. He’s just doing what he’s been trained to do and he did it very professionally. But when Anthony says to a potential customer “you should have asked” during a conversation that let me know that I could never come back to this dealership for service or a new vehicle. More

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All I have to say is I will never go anywhere else to buy a car. Treasure Coast Lexus’s customer service is unlike any other car buying experience. I always hated buying a car. One of things that I truly dre a car. Treasure Coast Lexus’s customer service is unlike any other car buying experience. I always hated buying a car. One of things that I truly dreaded. Right up there with doing laundry or mowing the lawn. Until I met Carlton Duncan. Carlton is kind and accommodating. I told him how unhappy I was with my current car and made sure I left with the car I truly loved with a payment I preferred. Thank you Carlton! More

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The experience was almost seamless except for the little issue with the navigation system in the car but otherwise superb purchase experience. issue with the navigation system in the car but otherwise superb purchase experience. More

by Cessalie Verified Customer Verified Customer

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