Taylor Frey | Page 2

I arrived to my appointment early and still was there for almost 4 hours. My appointment was at 1 pm I arrived at 12:30 pm but, they was on lunch. And when my car was finished I didn’t leave till close 4:30 almost 4 hours. My appointment was at 1 pm I arrived at 12:30 pm but, they was on lunch. And when my car was finished I didn’t leave till close 4:30 pm. My tires wasn’t rotated at all and no air wasn’t put in them. And two days after service my tire lights came on for air. I had to take it to express oil for air in two tires .I also had issues with my sunroof not opening , trunk not closing and opening properly and dashboard had this circle and dot that developed. I also sent photo to manger and open a case on all the problems so far no response. My issues wasn’t addressed properly at all because they said that the problems had to occur when they inspected the issues .And they looked into these issues when I was already there about 2 hours and half already. I had to explain and show where the issues were to an employee. Mazda center is very far for me about 40 mins away and I wanted them to fix my issues instead of coming back for it to be re look at in Feb hopefully around my next oil change .I also had my newborn baby with me doing the appointment and I was very displeased with the service and wait time I received. More

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We’re very respectfully and helped making the process quick and efficient. I’d recommend them to anyone! quick and efficient. I’d recommend them to anyone! More

by nhi Verified Customer Verified Customer

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This is my first time owning a Mazda product and the first time bringing my car to be serviced at this dealership. I was surprised at how little James showed concern or interest for my questions/issues. first time bringing my car to be serviced at this dealership. I was surprised at how little James showed concern or interest for my questions/issues. He listened to my concerns at drop off, but offered no explanation after my car was serviced. And my problem with the blind spot monitoring sensor malfunction still continues. I had to go back to my salesperson to get some direction. More

by twsulli86 Verified Customer Verified Customer

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Quick purchasing process. Will not haggle you about different models. Willing to work with, good experience for me in my first new car purchase. Will not haggle you about different models. Willing to work with, good experience for me in my first new car purchase. More

by addup369 Verified Customer Verified Customer

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Taylor is #1 competitor. Very good at king buffet. Adam and Tracy are pretty good too but not as good as #1 competitor Very good at king buffet. Adam and Tracy are pretty good too but not as good as #1 competitor More

by ThisCompetitor Verified Customer Verified Customer

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The dealer always does a good job servicing my vehicle. Plus, I love the fact they give me a video of their inspection, and even go as far as to quickly but thoroughly explain why they recommend the servic Plus, I love the fact they give me a video of their inspection, and even go as far as to quickly but thoroughly explain why they recommend the services that they do. More

by JDmgm Verified Customer Verified Customer

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Helpful during sale and no pressure. Make sure you get everything at closing. Trying to get cargo cover. Sales and manager apparently can only give a number to parts department and can’t Make sure you get everything at closing. Trying to get cargo cover. Sales and manager apparently can only give a number to parts department and can’t find a price. I guess I can go online. More

by davebshake Verified Customer Verified Customer

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They were very attentive and super helpful. Also Taylor is top notch 👌 A patient and understanding crew. Also Taylor is top notch 👌 A patient and understanding crew. More

by agnes.haven Verified Customer Verified Customer

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Great team and wonderful dealership all around. Everyone was extremely inviting and very patient during our purchase. Everyone was extremely inviting and very patient during our purchase. More

by afedwards85 Verified Customer Verified Customer

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Great Experience working with everyone. Nice atmosphere and they made me feel important through the whole process. Nice atmosphere and they made me feel important through the whole process. More

by kimwill808 Verified Customer Verified Customer

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