Ted Hanawalt | Page 9

The service was excellant and they did everything they said they would. They treated me like a friend rather than a customer or a number to add to their sales quota. I like the personal one on one experie said they would. They treated me like a friend rather than a customer or a number to add to their sales quota. I like the personal one on one experience. This was my first time at Ricart Ford as I have always delt at my local Honda dealership but now I am a lifetime customer of Ricart! I have never delt with a dealership that was so friendly! My next car purchase will definately be through my "friend"-not sales person- Travis Groves! The only sugestion I would make to Ricart is to have a Food Court available to your customers because some customers have to drive a way to get there and the process takes awhile. More

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Travis Groves made my first time car buying experience so easy. He didn't try rushing me into buying and he was very polite and respectful. I would recommend Ricart to everyone that needs a vehicle. I will d easy. He didn't try rushing me into buying and he was very polite and respectful. I would recommend Ricart to everyone that needs a vehicle. I will definitely be back to Ricart in a few years to buy another vehicle! More

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Travis, my sales rep. was very professional and thorough. Travis and Matt were willing to work with me to get to a price, with trade, that we could agree to. All in all it was a good experience. Some deale Travis and Matt were willing to work with me to get to a price, with trade, that we could agree to. All in all it was a good experience. Some dealerships I have visited have to many salesmen that desend on you like vulchers. What a turn off from the very beginning. More

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Everyone we met was very friendly, not too pushy. They were worried if we were comfortable enough. Bill was very patient with me because I was not sure what I really wanted. Jason kept making sure we we were worried if we were comfortable enough. Bill was very patient with me because I was not sure what I really wanted. Jason kept making sure we were comfortable during the paperwork part of it. Overall a great experience. I have already recommended this dealership to friends. More

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Chad was very helpful covered all the options the new trucks offered covered all the radio settings to include the set-up of the phone also covered was the location of the jack and the reason for the fun trucks offered covered all the radio settings to include the set-up of the phone also covered was the location of the jack and the reason for the funnel a very good weath of knowledge and most friendly. More

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We stopped in Saturday, St. Patty's day and were pleasenty greeted by Travis, decked out in his green shirt and bow-tie. Very polite, professional, and accomodating salesmen. I explained we knew w pleasenty greeted by Travis, decked out in his green shirt and bow-tie. Very polite, professional, and accomodating salesmen. I explained we knew what we were looking for and wanted to see if they had any vehicles that matched on the lot. They had 2, with the same options but the 2 motor options we wanted to look at. We told him we wanted to take some time to think about things and I needed to request my X-Plan pin. He said not a problem, gave us his card and was not pushy or using any pressure sales patterns at all. This was a key in us coming back less than 48 hours later and dealing with him to close the deal. When it came to Monday, he followed up with me during business hours and asked how things were and just to get a feel on where we stood. He told me about the extra $500 bonus cash for the auto show had been extended and we talked about our trade in. He passed me to his sales manager "Hawk" and he helped walk me through some issues we were having with the lender not releasing the title on the trade. Afer work we came to Ricart still not 100% sure we wanted to buy that night, but also knowing that the 0.0% and trade incentives etc. were not going to last forever. We took both models out for test drives and figured out which one we wanted. We sat down with Travis and Andrew and went over the X-Plan pricing and incentive options vs. 0.0% Ford financing. The best part was Andrew didn't put up the smoke screen I have seen too many times with the financing and payments. He came to us with the ACTUAL out the door costs and payment as is. Not the payment off the X-Plan pricing, then add the tax, title, etc. This was HUGE and made us feel very comfortable in dealing with both men. We came to a respectable payment, and went on to financing which was as pleasent as the previous sales portion. All together this is the 4th vehicle we have bought from Ricart, and they are my go to Ford Dealer along with the best used vehicles I've ever seen. More

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Chad did a great job, my kids live in Columbus and they will look him up next time they need a car. Jason went the extra mile to help us make a workable deal. Very favorable experience all the way around. will look him up next time they need a car. Jason went the extra mile to help us make a workable deal. Very favorable experience all the way around. More

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I have discussed with many dealers, and after thorough research I chose this one. My case was a challenge, because I am an untypical customer. Even I am surprised that they were able to manage my case so research I chose this one. My case was a challenge, because I am an untypical customer. Even I am surprised that they were able to manage my case so easily. Strongly recommended. More

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THIS BY FAR WAS ONE OF THE BEST CAR BUYING EXPERIENCES I EVER HAD. ALL MY NEEDS WERE MET AND I GOT EXACTLY WHAT I WANTED EVERYONE INVOLVED WITH MY DEAL WENT ABOVE AND BEYOND. I WOULD DEFINITELY RECCOMEND TH EVER HAD. ALL MY NEEDS WERE MET AND I GOT EXACTLY WHAT I WANTED EVERYONE INVOLVED WITH MY DEAL WENT ABOVE AND BEYOND. I WOULD DEFINITELY RECCOMEND THIS DEALERSHIP. More

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I rate Ricart's sales and finance staff an overall (5) for Great (excellent). I received one on one attention, all of my questions were answered; and, the service department is fabulous, as well! T for Great (excellent). I received one on one attention, all of my questions were answered; and, the service department is fabulous, as well! Thank you all so much! More

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