Ted Krupinsky | Page 53

Excellent customer service I took my car in for its oil change and tire rotation and it was brought to my attention the tires had extended their life and new ones needed. I had I took my car in for its oil change and tire rotation and it was brought to my attention the tires had extended their life and new ones needed. I had just started thinking that I needed new ones and was going to begin price/quality research. Ted gathered data quickly for comparisons and I was able to have both quality and affordability with my tire purchase. He exceeded in customer satisfaction in my book. The shuttle is also a great service and the waiting area is incredibly comfortable. All in all I was made to feel important. More

by Hensleys Verified Customer Verified Customer

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Great Service! Took my car in for 90,000 mile service and other repairs. Gave an accurate quote on what needed to be done and several options on repairs to make i Took my car in for 90,000 mile service and other repairs. Gave an accurate quote on what needed to be done and several options on repairs to make it more cost effective. Car was done on time and appreciated having a loaner car . Ted was very helpful and informative. Always nice to have someone experienced guiding you through repairs. More

by NELSON8 Verified Customer Verified Customer

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Had a great experience I had my 30K service on my Honda. It was expensive but I needed stuff done. They through in a free rental car and gave me some discounts so I appreci I had my 30K service on my Honda. It was expensive but I needed stuff done. They through in a free rental car and gave me some discounts so I appreciated that. My car is running great. More

by MICHELLE.MESTROVICH Verified Customer Verified Customer

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Excellent car repair Took in my car for safety recall and other car repairs where done that was needed. I can now relax that my car is running smoothly. Was treated with r Took in my car for safety recall and other car repairs where done that was needed. I can now relax that my car is running smoothly. Was treated with respect and kindness as always. More

by COOL.PAINTER Verified Customer Verified Customer

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Great service! all of the employees who worked with were kind, helpful and knowable. Car ready as promised and bill did not exceed estimate. Thank you. Also loved av all of the employees who worked with were kind, helpful and knowable. Car ready as promised and bill did not exceed estimate. Thank you. Also loved availability of shuttle service. More

by GRN_I_GAL Verified Customer Verified Customer

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Fantastic! This was the smoothest, least painful car purchase I've ever made. Highly recommend this dealership. Everyone was pleasant and helpful. I fell in l This was the smoothest, least painful car purchase I've ever made. Highly recommend this dealership. Everyone was pleasant and helpful. I fell in love with my new car right away! Excellent customer service... the right amount of humor and an acute attention to detail made for a fun experience! Who knew buying a car could be a good time?! And I walked (drove) out with an amazing car!! More

by TBACKMAN1 Verified Customer Verified Customer

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Friendly, accommodating, respectful I called to bump up my appointment because of a flat tire and was given an appointment the next day. I came in to drop my car off the afternoon before I called to bump up my appointment because of a flat tire and was given an appointment the next day. I came in to drop my car off the afternoon before and was then told they could get the work done that afternoon. Ted was super helpful, the work was done well and on time. More

by Hotda Verified Customer Verified Customer

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Oil change and tires rotated I went in for my car to have its oil changed and tires rotated. My only did they do that flawlessly they found some work that needed to be done but ga I went in for my car to have its oil changed and tires rotated. My only did they do that flawlessly they found some work that needed to be done but gave me a quick fix for the time being. The only thing I wasn't pleased with was they said they would vacuum my car and when I got back in there was no evidence that leads me to believe it was vacuumed. But overall amazing service More

by BHODGKINSON94 Verified Customer Verified Customer

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Best customer service I've ever had I went to manly to inquire about getting a new steering wheel because mine had deteriorated at the top. As soon as I pull up I'm greeted with a smile I went to manly to inquire about getting a new steering wheel because mine had deteriorated at the top. As soon as I pull up I'm greeted with a smile and how's your day. Little things like this go a long way. Then I go inside and speak with a service advisor. Ted Krupinsky set aside some work and helped me and informed me they would take my car in and see what was going on. Even the service manager Luke came out side and looked at the condition of the steering wheel and told me not to worry that manly Honda would take care of me on this situation. He assured me that the repair would be covered under factory warranty. Upon pickup my car wash washed and new steering wheel installed. I have not seen such amazing customer service like this from any business. Manly provided the best experience from the greeter that meets you at the car to the service advisor Ted Krupinsky and all the up to Luke the service manager who took time out of his day to assure me that it would be taken care of and appreciated my business. These three employees are making your service dept stand out from the rest!!!!! More

by rdeniz10 Verified Customer Verified Customer

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Fast!!! I was very pleased with the service that I received yesterday. I was traveling down from Northern California and experienced an emergency situation wi I was very pleased with the service that I received yesterday. I was traveling down from Northern California and experienced an emergency situation with my car in the evening of the 24th. I decided to spend the night in a hotel to be safe and called first thing the next morning, and they told me to come in. I was back on the road with the help of Ted and the crew within three hours. Everyone was polite, professional, and helpful. If you go in, make sure you get some cookies as well! More

by KALYSSA.L.KING Verified Customer Verified Customer

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