Teddy Mochlas | Page 56

regular scheduled service outstanding service in every way... every aspect attended to with utmost precision...! 10 out of a possible !0...! Keep up the comprehensive and exc outstanding service in every way... every aspect attended to with utmost precision...! 10 out of a possible !0...! Keep up the comprehensive and excellent work...!!! More

Report | Print

New car purchase from Garavel Thanks to the exceptional Garavel Subaru team for making the car-buying experience a pleasure! Teddy offered us a great deal on the 2020 Ascent. Diana Thanks to the exceptional Garavel Subaru team for making the car-buying experience a pleasure! Teddy offered us a great deal on the 2020 Ascent. Diana took the time discuss the merits of and options on the vehicle (highly rated by Consumer Reports), both in the office and on the road test. Also received some background on the dealership and its good works in the community, all making for an easy decision to purchase the Ascent from Garavel. As a parting gesture (and a nod to my being Garavel's first buyer of a 2020 vehicle this year) Teddy gave me festive balloons :) More

Report | Print

Phenomenal experience at Garavel This is the 6th Subaru we have bought and our 4th from the folks at Garavel. I am one who wants to ENJOY the process of buying a new car. I went in wi This is the 6th Subaru we have bought and our 4th from the folks at Garavel. I am one who wants to ENJOY the process of buying a new car. I went in with that attitude and met Sergio. I told him upfront that I didn’t want to haggle, had done my homework previous to coming in, knew what I wanted, asked him if they had inventory and to quote me his best price. And that’s EXACTLY what he did. Perfect!! The whole process took about an hour. From Valerie who greeted me at the door and made feel so welcome, to Sergio who walked me through the sales and trade in process, to the manager Teddy who was EXTREMELY helpful, to Tom in finance who guided me through the purchase process, I NEVER ONCE felt like I was being sold to. Just the feeling of being delivered what I came in for. I will NEVER buy a Subaru from any one else but the Garavel Family dealerships and the true professionals they employ. Whatever the customer service training program you all have, keep it going!! Thank you all again for such an enjoyable car buying experience. More

Report | Print

Phenomenal Experience Buying my CrossTrek from Garavel Not only did Garavel Subaru have the Crosstrek with everything I wanted, but the sales person was wonderful! He explained everything thoroughly and a Not only did Garavel Subaru have the Crosstrek with everything I wanted, but the sales person was wonderful! He explained everything thoroughly and answered my questions clearly and precisely, Which made it possible for me to make an informed decision. After I had purchased my car, Andy sat with me to show me how everything works inside the dash. He spent a lot of time teaching me how to use the features on the screen, what each and every button, knob, or lever on and around the dash does, when and how to use them. Andy is a master explainer, and when I drove off the lot in my newly purchased CrossTrek, I felt completely confident and comfortable in my car. I have never experienced such a strong commitment from a sales person to easing my transition into driving a new automobile. All of this occurred after the sale was closed, of course, and yet Andy continued to be helpful and eager to please! Andy’s ease in understanding the customer’s experience really impressed me. His empathy and concern won me over, and I am now a Garavel fan! More

Report | Print

always a positive experience Conroy was super helpful. All the members of the Garavel Subaru team were professional, helpful and patient. We continue to come back because it's al Conroy was super helpful. All the members of the Garavel Subaru team were professional, helpful and patient. We continue to come back because it's always a positive experience. More

Report | Print

Baby shower gift My wife always wanted a Subaru, so on the day of her baby shower I went to Garavel Subaru and Evelyn helped me lease an Ascent. The service was fantas My wife always wanted a Subaru, so on the day of her baby shower I went to Garavel Subaru and Evelyn helped me lease an Ascent. The service was fantastic and Evelyn had me in and out quickly so that I could make it to the shower in time with the new car. I’d strongly recommend anyone considering a Subaru to use Garavel. More

Report | Print

Great experience Evelyn has great energy and is very helpful and enthusiastic. Test driving the car was more fun than at other dealerships. The rest of the staff at Evelyn has great energy and is very helpful and enthusiastic. Test driving the car was more fun than at other dealerships. The rest of the staff at Garavel was eager to help. More

Report | Print

Sergio and teddy were terrific very helpful. Great dealership very helpful in getting you a good price and figuring out what your needs are. Highly recommend. Over the top nice. Would probably do Great dealership very helpful in getting you a good price and figuring out what your needs are. Highly recommend. Over the top nice. Would probably do anything it takes to make you happy. More

Report | Print

A Pleasure This dealership could teach others how to handle customer service. They clearly prioritize the customer and value establishing a longer-term relations This dealership could teach others how to handle customer service. They clearly prioritize the customer and value establishing a longer-term relationship over a merely transactional one. Chris, Teddy and Jose were fair, knowledgable, responsive and great to work with. There is a tolerable amount of salesmanship but that is fair game when buying a car and it is thankfully largely within the context of doing the right thing for the customer. Out of all the dealerships I've done business with over the past two decades in Fairfield county Garavel Subaru is the winner. Thank you! More

Report | Print

Awesome!!!! Amazing dealership, Awesome customer service. Best dealership that I have ever dealt with. Miles and Teddy are AWESOME. Thanks team Garavel, Definitel Amazing dealership, Awesome customer service. Best dealership that I have ever dealt with. Miles and Teddy are AWESOME. Thanks team Garavel, Definitely recommend this dealership to anyone that expects great customer service, friendly environment and a dealership that cares about you and not a quota... More

Report | Print