Terence Williams | Page 70

Great Service Center As always, Wolfchase Honda has the best service center I have ever dealt with and Skylar is an excellent rep. I was disappointed this time though bec As always, Wolfchase Honda has the best service center I have ever dealt with and Skylar is an excellent rep. I was disappointed this time though because when I went to schedule online and signed in and it brought up my car and I chose the complete 100,000 mile checkup and it said the cost was $322. But when I called Skylar to discuss if a recall notice on airbags was different from the airbag recall work I had already had done, he quoted me $530. That is a BIG difference from the internet price. The reasoning was because I have 8 spark plugs....but the website pulled up MY vehicle with my mileage so knew I had 8 spark plugs and still quoted me $322. So when you are prepared for $322 and get charged $530....then something needs to be synched up with your internet scheduling and the service department. Skylar mentioned that other customers had complained about this so something should be done. I asked for a discount due to discrepancies and he said he gave me one, but I paid nearly $600 so not sure where a discount came in. Skylar also told me I needed new tires, but the report showed I had 50%+ left on my tires so not sure why I would need new ones until then got to 40%-. I've always trusted the service department but now I feel I need to pay closer attention. I am NOT directing this at Skylar, because he tells me exactly everything and does try to help me out. More

by Carol's CRV Hybrid Verified Customer Verified Customer

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Good Job They have always done their jobs with a smile. They are thorough in what they do as well. They always keep me posted on how things are going and ap They have always done their jobs with a smile. They are thorough in what they do as well. They always keep me posted on how things are going and approximately how long it will take. More

by BEAMCD Verified Customer Verified Customer

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Good job I always get the very best service at Wolfchase Honda on my CRV. I would carry my vehical anywhere else. I have never had a problem they didn’t take c I always get the very best service at Wolfchase Honda on my CRV. I would carry my vehical anywhere else. I have never had a problem they didn’t take care of. More

by ftarrance Verified Customer Verified Customer

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Fast and professional The Wolfchase Honda team helped me finance my 2018 Civic at a low interest rate, with a monthly payment I’m comfortable with. They were able to meet a The Wolfchase Honda team helped me finance my 2018 Civic at a low interest rate, with a monthly payment I’m comfortable with. They were able to meet all my needs and the entire process took less than 3 hours. Highly recommend!!! More

by WENDY Verified Customer Verified Customer

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Service Most employees at Wolfchase Honda are very sweet and welcoming. I would recommend anyone to go check them out for your service needs as well as purch Most employees at Wolfchase Honda are very sweet and welcoming. I would recommend anyone to go check them out for your service needs as well as purchasing a new or used vehicle. More

by KENDALLMWILKINS Verified Customer Verified Customer

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Maintenance Friendly fast knowledgeable and dependable. I appreciate all the staff at Wolfchase honda. I would recommend this dealership to anyone that is looking Friendly fast knowledgeable and dependable. I appreciate all the staff at Wolfchase honda. I would recommend this dealership to anyone that is looking for a vehicle and their service needs. They work with you to get you in and take care of you. Thank you to the staff. More

by swtpnk2001 Verified Customer Verified Customer

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Car purchase As a previous customer and Now a return customer I would highly recommend family and friends to wolfchase Honda due to my recent var purchase experi As a previous customer and Now a return customer I would highly recommend family and friends to wolfchase Honda due to my recent var purchase experience . More

by BURKI92 Verified Customer Verified Customer

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Ricky Griffin Ricky was kind, patient, accommodating, knowledgeable & professional on each of my 3 visits during the purchase of my vehicle. He was not pushy but m Ricky was kind, patient, accommodating, knowledgeable & professional on each of my 3 visits during the purchase of my vehicle. He was not pushy but made recommendations that just made sense. When I had questions about certain features of the van, he was always just a call or text away. EXCELLENT CUSTOMER SERVICE!!!!!! More

by Linda Campbell Verified Customer Verified Customer

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Always an excellent experience! You will always have the best experience ever! The staff is excellent! Whether it's a used or new car, you are guaranteed to leave happy! You will always have the best experience ever! The staff is excellent! Whether it's a used or new car, you are guaranteed to leave happy! More

by KLYNISETAYLOR Verified Customer Verified Customer

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PURCHASE OF A 2018 CR-V THROUGH JOHN LAU FROM THE MOMENT MY HUSBAND AND I WALKED INTO WOLFCHASE HONDA WE HAD NOTHING BUT EXCELLENT SERVICE. I PREVIOUSLY BOUGHT AN ACURA FROM JOHN LAU AND WHE FROM THE MOMENT MY HUSBAND AND I WALKED INTO WOLFCHASE HONDA WE HAD NOTHING BUT EXCELLENT SERVICE. I PREVIOUSLY BOUGHT AN ACURA FROM JOHN LAU AND WHEN I FOUND OUT HE WAS AT WOLFCHASE HONDA (AND I WAS CONSIDERING BUYING A CAR 'OTHER' THAN AN ACURA FOR SOME SEVERAL REASONS), I IMMEDIATELY WENT TO TALK WITH HIM - AND NEVER LOOKED BACK! HIS SALESMANSHIP IS SUPERB, HE IS MOST PROFESSIONAL AND COURTEOUS, AND YET HAS AN AIR OF 'PERSONAL (FRIENDLY) ATTENTION' TO EACH CUSTOMER. THE BUSINESS MANAGER, BILL THOMAS, WAS FRIENDLY, PROFESSIONAL, COURTEOUS, AND WENT ABOVE AND BEYOND TO COMPLETE THE TRANSACTION OF BUYING THE CR-V. BOB AND I LOOK FORWARD TO A LONG RELATIONSHIP WITH WOLFCHASE HONDA, JOHN LAU, AND THE SERVICE DEPARTMENT. WHEN I PICKED UP MY CAR, IT WAS CLEAN, THE GAS TANK WAS FULL, AND TIME WAS SPENT WITH JOHN LAU AS HE INTRODUCED ME TO MY NEW VEHICLE - IN COMPLETE DETAIL. More

by MARYELEE Verified Customer Verified Customer

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